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Bewertungen von Wingate by Wyndham JFK Airport/Far Rockaway

2.5 out of 5
Wingate by Wyndham JFK Airport/Far Rockaway
1021B Beach 21st St, Far Rockaway, NY

Bewertungen

6.6
133 von insgesamt 452 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
95 von insgesamt 452 Gästebewertungen haben eine Bewertung von 8 - Gut" "
69 von insgesamt 452 Gästebewertungen haben eine Bewertung von 6 - Okay" "
61 von insgesamt 452 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
94 von insgesamt 452 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7.6/10

Sauberkeit

7.4/10

Personal & Service

6.6/10

Ausstattung

7.2/10

Zustand der Unterkunft

6.6/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Abdelhakim

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Is very far from JFK Airport 7.6 miles
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von EM am 21. Jan. 2022
We apologize for the issues experimented in your recent stay, we are sorry for not being able to exceed your expectations, we will take this reports and use it to improve our operations.

2/10 – Ungenügend

fredy

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
pesimo
Aufenthalt von 1 Nacht im März 2023

2/10 – Ungenügend

Gima

Aufenthalt von 6 Nächten im März 2023

2/10 – Ungenügend

Eric

Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im März 2023

6/10 – Okay

Kimberly

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
We had to change rooms due to heater not working.
Aufenthalt von 3 Nächten im März 2023

2/10 – Ungenügend

Marie Josee

Mit der Familie gereist
Verbesserungswürdig: Personal & Service und Ausstattung
J'ai voulu prendre une douche, aucun eau chaude. La fille est jeune, sans expérience et ne nous regarde même pas! C'est normal de prendre une douche, avant de se coucher, lorsqu'on a conduit 6h30 de route. Sur l'étage, ça sens le pot et la musique est forte. Nous voyageons en moyenne 5-6 ×/ année. Vos partenaire ne sont pas fiable
Aufenthalt von 1 Nacht im März 2023

2/10 – Ungenügend

Vladimy

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They charged me $75 for a dirty towel
Aufenthalt von 2 Nächten im Februar 2023

2/10 – Ungenügend

LILI

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Unpleasant experience
Aufenthalt von 1 Nacht im Februar 2023

10/10 – Hervorragend

Angela

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Fantastic place to stay
Aufenthalt von 1 Nacht im Februar 2023

2/10 – Ungenügend

Cathylee

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
I wasnt able to sleep at all. Loud music , yelling in hallways all night
Aufenthalt von 1 Nacht im Februar 2023

10/10 – Hervorragend

Inocencio

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good
Aufenthalt von 1 Nacht im Februar 2023

2/10 – Ungenügend

Lloyd, Orlando

Geschäftlich gereist
I did not have a stay at this property. I arrived with a written confirmation and I had even called ahead the previous day to confirm my stay. However, upon arrival, I was informed that the property was closing in two days to become a shelter and my reservation had been cancelled. I received no notification.
Aufenthalt von 4 Nächten im Februar 2023
Antwort von em am 17. Feb. 2023
We apologize for the issues experimented in your recent stay, we are sorry for not being able to exceed your expectations, we will take this reports and use it to improve our operations.

10/10 – Hervorragend

dorian

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Exelet
Aufenthalt von 1 Nacht im Februar 2023
Antwort von em am 17. Feb. 2023
Thank you very much for your kind review, we appreciate our guest and make every effort to accommodate their needs, our wonderful staff goes above and beyond in our cleaning and operations in general. Please let us serve you even better the next time you need a hotel room in the JFK Rockaways Area.

2/10 – Ungenügend

Farvez

Aufenthalt von 1 Nacht im Februar 2023
Antwort von em am 17. Feb. 2023
We apologize for the issues experimented in your recent stay, we are sorry for not being able to exceed your expectations, we will take this reports and use it to improve our operations.

2/10 – Ungenügend

Bill

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel is no longer in business..
Aufenthalt von 1 Nacht im Februar 2023
Antwort von em am 17. Feb. 2023
We apologize for the issues experimented in your recent stay, we are sorry for not being able to exceed your expectations, we will take this reports and use it to improve our operations.

8/10 – Gut

Craig

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Breakfast and coffee was good
Aufenthalt von 7 Nächten im Januar 2023
Antwort von em am 17. Feb. 2023
Thank you very much for your kind review, we appreciate our guest and make every effort to accommodate their needs, our wonderful staff goes above and beyond in our cleaning and operations in general. Please let us serve you even better the next time you need a hotel room in the JFK Rockaways Area.

6/10 – Okay

Allen

Mit der Familie gereist
No airport shuttle available because they haven’t hired a driver, so instead it’s a $40 cab ride each way. Shuttle was advertised on Google, seems like a bait and switch. Find another option if your flight is cancelled.
Aufenthalt von 1 Nacht im Januar 2023
Antwort von EM am 19. Jan. 2023
We are really sorry to hear that your stay wasn't as pleasant as you deserve, unfortaneltly the covid-19 pandemic has force us and other hotels in NYC JFK areas to limited the amenities and offerings to our valuable guests, We apologize for the inconvenience and hope ti cee you again soon to let us make it up to you.

2/10 – Ungenügend

Cathylee

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Personal & Service
Loud music. Dirty room
Aufenthalt von 1 Nacht im Januar 2023
Antwort von EM am 19. Jan. 2023
We apologize for the issues experimented in your recent stay, we are sorry for not being able to exceed your expectations, we will take this reports and use it to improve our operations.

10/10 – Hervorragend

Jacob

Aufenthalt von 1 Nacht im Januar 2023

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Ask for receipt when leaving
Upset that I was charged $50 after checking out a few mins past check out. Asked for a receipt and if there was any additional charges to which I was told no nor given a receipt. Couple days later I find a $50 charge on my card. They also didn’t deliver blankets nor extra towels when needed. Disappointed
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von EM am 19. Jan. 2023
We apologize for the issues experimented in your recent stay, we are sorry for not being able to exceed your expectations, we will take this reports and use it to improve our operations.

10/10 – Hervorragend

Jeffrey

8/10 – Gut

Thomas

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
No continental breakfast
Antwort von EM am 19. Jan. 2023
We are really sorry to hear that your stay wasn't as pleasant as you deserve, unfortaneltly the covid-19 pandemic has force us and other hotels in NYC JFK areas to limited the amenities and offerings to our valuable guests, We apologize for the inconvenience and hope ti cee you again soon to let us make it up to you.

4/10 – Schlecht

Michael

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
The property is listed as a near JFK airport property with a free shuttle. When we arrive there the shuttle was not in service as they had no driver and the hotel was quite a long distance away from JFK airport. It cost us $100 for a car to get there and another $40 to get back to the airport more than the room.
Antwort von EM am 19. Jan. 2023
We apologize for the issues experimented in your recent stay, we are sorry for not being able to exceed your expectations, we will take this reports and use it to improve our operations.

4/10 – Schlecht

Heidi

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Smells of smoke
Smelled like cigarette/weed smoke throughout hotel/elevators/vents
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von EM am 19. Jan. 2023
We apologize for the issues experimented in your recent stay, we are sorry for not being able to exceed your expectations, we will take this reports and use it to improve our operations.

4/10 – Schlecht

Sara

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
No parking. A tiny parking lot that was full. The front desk person was sulky and borderline rude and said to park in the street. There was no parking. And it was 8 degrees outside with horrendous wind. I found a paid parking lot 0.25 miles away at a hospital. Barely made it to the hotel. Then she said that she 1) Always tells people to park there. (Lie! She told me nothing so I had to stop my car and google, in the middle of Queens.) 2) As someone who lives in NY she does not understand why people use cars. I came from MD to fly out of JFK? Then she forgets to program my key. I go all the way to the fourth floor and the key does not work. In heavy clothes and with my bags I go back down. She says, O! One minute. And actually programs the key. I asked for a wake up call. Got none. Breakfast is some horrible cold rolls and some bottles of, I don’t know, juice, yogurt? They told me to go to a deli at the corner. Have I mentioned it was 8 degrees plus windshield outside? Sleeping is also hard - it’s Queens, sone cars were beeping at night and at 5 am. Tiny rooms.
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von EM am 19. Jan. 2023
Thank you very much for your honest feedback, we apologize for any inconvenience caused by our limited parking. unfortaneltly the hotel can only provided limited spaces and they are awarded in a first come first serve basis this is clearly stated in our partners sites. We hope to see you again soon!

6/10 – Okay

Luis

Mit der Familie gereist
Gut: Sauberkeit
Cómodo pero los alrededores son horribles
Antwort von EM am 19. Jan. 2023
Thank you very much for your nice review. The Downtown Far Rockaway area is currently undergoing a huge re-zoning and re-developing, we hope that the new buildings and new business soon to come to the area will greatly improve our area, please come back soon to witness the improvement in our JFK Rockaways Airport area Hotel.

6/10 – Okay

Luz

Mit der Familie gereist
The receptionist was talking with a friend (using profanity) while checking us in. The room was tiny. Otherwise met all of our needs as we just needed somewhere with parking and clean to lay our heads for the night. It was 15-20 min from the airport. It worked out well.
Antwort von EM am 19. Jan. 2023
Thank you for your feedback we will use it to improve our operations. Please give us a chance to show you our improvements the next time you are in need of a hotel room in the JFK airport area.

8/10 – Gut

Breanna

Gut: Sauberkeit und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im Dezember 2022
Antwort von EM am 19. Jan. 2023
Thank you very much for your kind review, we appreciate our guest and make every effort to accommodate their needs, our wonderful staff goes above and beyond in our cleaning and operations in general. Please let us serve you even better the next time you need a hotel room in the JFK Rockaways Area.

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Beware! This was the absolutely worst hotel and check in experience of my life. We arrived and there was one desk agent who was training another person which seems to mKe the process twice as long. There was a family of 9 who were booking into 4 rooms in front of us, and it took the agent 45 minutes to check them in at 12 midnight. We didn’t get into our room until 1 am after waiting in line. There was a line of at least 10 more people behind us. Who knows what time they actually got into their room. They may still be waiting for all I know. I asked for a room away from the elevator and they put us not only next to the elevator but also in the basement. He said he put us on the corner of the hallways and we were literally next to the lift. The room was freezing. There was a thin little blanket on the bed. There were only 2 towels for the three of us, when we had explicitly said there were three of us. My son says he barely slept he was so cold. Next time I will spend an extra $100-$150 to avoid this horrendous experience after a 6 hour flight landing in NYC around midnight with my 2 kids. Do not check-in to this hotel. It was horrendous
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von EM am 19. Jan. 2023
Thank you for your feedback we will use it to improve our operations. Please give us a chance to show you our improvements the next time you are in need of a hotel room in the JFK airport area.

10/10 – Hervorragend

Chandra

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
I had a great night sleep at the hotel, only problem I have is with the parking hardly no parking very tight and very limited. And customer service could have answered the telephone but all in all it was great,
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von EM am 19. Jan. 2023
Thank you very much for your kind review, we appreciate our guest and make every effort to accommodate their needs, our wonderful staff goes above and beyond in our cleaning and operations in general. Please let us serve you even better the next time you need a hotel room in the JFK Rockaways Area.

8/10 – Gut

Miss-rose

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2022

8/10 – Gut

Gaone

Aufenthalt von 2 Nächten im Dezember 2022

4/10 – Schlecht

Charles D., Bronx

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
There is no parking for people that drives their vehicle and no vendor machine in the facility was working
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von EM am 19. Jan. 2023
Thank you very much for your honest feedback, we apologize for any inconvenience caused by our limited parking. unfortaneltly the hotel can only provided limited spaces and they are awarded in a first come first serve basis this is clearly stated in our partners sites. We hope to see you again soon!

4/10 – Schlecht

Stephen

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit
Found two roaches in my room. Before I went to sleep and after I woke up. There’s no parking in the area.
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von EM am 19. Jan. 2023
Thank you for your feedback we will use it to improve our operations. Please give us a chance to show you our improvements the next time you are in need of a hotel room in the JFK airport area.

2/10 – Ungenügend

Kelly

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Staycation gone wrong
Terrible. Rude. Unprofessional.
Aufenthalt von 3 Nächten im Dezember 2022
Antwort von EM am 19. Jan. 2023
Thank you very much for your feedback. We hope to see you again soon!.

2/10 – Ungenügend

Tamara

Aufenthalt von 4 Nächten im Dezember 2022

10/10 – Hervorragend

Isaiah

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2022
Antwort von EM am 2. Dez. 2022
Thank you very much for your feedback, we are hoping you will come back to us the next time you need a stay room in JFK Rockaways Area.

4/10 – Schlecht

Tely

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2022

2/10 – Ungenügend

Stacy ann

Aufenthalt von 1 Nacht im November 2022
Antwort von EM am 16. Nov. 2022
Thank you very much for your feedback.

10/10 – Hervorragend

Ericka

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Hotel is clean and looks brand new!! Rooms are clean!! The hotel was quiet and it was a Saturday night. There was some beeping noise that seemed to be coming from some equipment attached ro the hotel that went on all day and all night. Right outside my window. I had a room at the back of the hotel. Staff is awesome! No parking. Parking lot has 6 spots I believe. Do not park on the street in front of the hotel. All the cars parked there had tickets in the morning. You will have to park far away and walk back or take an uber. Neighborhood is rough! Really rough. Make sure you have whatever you need before you get there or have it delivered. Heard gun shots at night. In the morning, the neighborhood has a totally different character. If you are planning on staying one night or at least a short stay with no car, you'll be fine.
Aufenthalt von 1 Nacht im November 2022
Antwort von EM am 8. Nov. 2022
Thank you very much for your kind review, we appreciate our guest and make every effort to accommodate their needs, our wonderful staff goes above and beyond in our cleaning and operations in general. Please let us serve you even better the next time you need a hotel room in the JFK Rockaways Area.

10/10 – Hervorragend

Dieuvenson

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2022

4/10 – Schlecht

Glenroy

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
The experience here was average. I must mention that the desk assistant was helpful in getting me a cab for the airport.
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von EM am 31. Okt. 2022
Thank you very much for your feedback. We hope to see you again soon!.

2/10 – Ungenügend

Claire

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Absolutely awful, couldn't stay in the hotel, had to checkout after 30mins and book into another hotel, rough area, men smoking drugs outside room, no staff around, no tea/coffee let alone food, couldn't even get a bottle of water, it was awful, i sat crying for the best part of the 30 mins due to how bad it was
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von EM am 25. Okt. 2022
We apologize for the issues experimented in your recent stay, we are sorry for not being able to exceed your expectations, we will take this reports and use it to improve our operations.

6/10 – Okay

Johnie

Gut: Sauberkeit und Personal & Service
Front desk people were great, at check in and at check out.
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von EM am 25. Okt. 2022
Thank you very much for your kind review, we appreciate our guest and make every effort to accommodate their needs, our wonderful staff goes above and beyond in our cleaning and operations in general. Please let us serve you even better the next time you need a hotel room in the JFK Rockaways Area.

2/10 – Ungenügend

Luis

Aufenthalt von 1 Nacht im Oktober 2022

8/10 – Gut

Olugboyega

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to be and the environment is getting better
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von EM am 18. Okt. 2022
Thank you very much for your kind review, we appreciate our guest and make every effort to accommodate their needs, our wonderful staff goes above and beyond in our cleaning and operations in general. Please let us serve you even better the next time you need a hotel room in the JFK Rockaways Area.

6/10 – Okay

Tadasu

Mit einer Gruppe gereist
Verbesserungswürdig: Ausstattung
駐車場が狭くて駐車が大変でした。
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von E.M am 25. Okt. 2022
率直なご意見をお寄せいただき、誠にありがとうございます。 残念ながら、ホテルは限られたスペースしか提供できず、先着順で授与されます。これは、パートナーのサイトに明確に記載されています。 またお会いしましょう！

8/10 – Gut

Ivory

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von EM am 18. Okt. 2022
Thank you very much for your kind review, we appreciate our guest and make every effort to accommodate their needs, our wonderful staff goes above and beyond in our cleaning and operations in general. Please let us serve you even better the next time you need a hotel room in the JFK Rockaways Area.

2/10 – Ungenügend

Michael

Aufenthalt von 1 Nacht im Oktober 2022

2/10 – Ungenügend

Nanigen

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
The place is located on rough part of town, so you have to be careful around
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von EM am 18. Okt. 2022
Thank you very much for your nice review. The Downtown Far Rockaway area is currently undergoing a huge re-zoning and re-developing, we hope that the new buildings and new business soon to come to the area will greatly improve our area, please come back soon to witness the improvement in our JFK Rockaways Airport area Hotel.