Extérieur

Avis sur Days Inn by Wyndham Newberry

2 out of 5
Days Inn by Wyndham Newberry
50 Thomas Griffin Rd, Newberry, SC

Avis

6,6
Note des voyageurs de 10 (Excellent), d’après 81 avis sur 369." "
Note des voyageurs de 8 (Bien), d’après 102 avis sur 369." "
Note des voyageurs de 6 (Satisfaisant), d’après 80 avis sur 369." "
Note des voyageurs de 4 (Médiocre), d’après 58 avis sur 369." "
Note des voyageurs de 2 (Horrible), d’après 48 avis sur 369." "

6,6/10

Propreté

7,6/10

Personnel et service

6,4/10

Équipements

6,2/10

Infrastructures et conditions de l’hébergement

6,4/10

Écoresponsabilité

Avis

8/10 Bien

everett

Voyage en couple
Les points forts : Personnel et service
Priced right
Séjour de 1 nuit en mai 2024
Réponse de Bobby le 26 mai 2024
Dear Everett,Thank you for proving feedback on your recent stay with us.

10/10 Excellent

randall

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mai 2024
Réponse de Bobby le 26 mai 2024
Dear Randall,Thank you for proving feedback on your recent stay with us.

2/10 Horrible

Bobbie

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room we were assigned was absolutely FOUL!!!!! You could actually smell the odor from the room when stood out 10 feet from the open door! The A/C unit was portable & extremely dirty - the wall unit was broke. The bathroom had mold & there were pieces of the ceiling literally hanging down as if mold had eaten through the area. The area the hotel is in is very sketchy!!! Don’t let the pictures fool you - that is NOT the hotel you drive up to!! When we requested a different room or a refund we were informed that since we booked through Expedia there was nothing they could do….the charge would stand!!! Although they did switch us to a different room the next day it was no better. The room didn’t wreak of foul odor but the jacuzzi tub was something I wouldn’t bath an animal in. It had a ring of smagma around the inside that appeared to be left from the previous 10 guests and had never been cleaned in between!!!! I do not usually post poor reviews or any reviews at all but THIS hotel is beyond disgusting!!!!! There’s definitely more items of nastiness & uncleanliness that I could detail but what’s the point - the hotel won’t rectify the situation….once they have your money then it’s “too bad” for the customer!
Séjour de 2 nuits en mai 2024
Réponse de Bobby le 26 mai 2024
Dear Bobbie,Thank you for taking the time to share your feedback about your recent stay at our hotel. We apologize for the unacceptable conditions you experienced in your room, including the strong odor, dirty A/C unit, and mold in the bathroom. We understand how frustrating it must have been to encounter these issues, especially after expecting a different experience based on our marketing materials.We want to assure you that we take your feedback seriously and are taking immediate action to address the concerns you raised. We are deep cleaning and disinfecting all rooms, replacing broken A/C units, and addressing any mold or water damage issues. We are also re-training our staff to ensure that our high standards of cleanliness and maintenance are met.Regarding your booking through Expedia, we understand the frustration of being told that we couldn't assist with a refund or room change. We are looking into our policies and procedures to see how we can improve our communication and support for guests who book through third-party platforms.Once again, we apologize for the unacceptable experience you had at our hotel. We hope that you will give us another chance to show you the level of service and cleanliness that we strive for.If you would like to discuss this further or have any additional feedback, please don't hesitate to contact us directly.Sincerely,Bobby

2/10 Horrible

Hallie

Voyage en famille, Voyage avec des animaux de compagnie
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Upon checking in to our “non-smoking” room there was an ashtray in the room and a very pungent smoke-stained smell to the room. The walls had nicotine streaks running down them and the room was extremely run down. Paint and varnish on the walls and furniture respectively peeling, visible grime, and cigarette burns in the linens. I am aware this is a more budget friendly type of stay, and having stayed at other Days Inn properties in the past they are typically a basic room but clean and maintained at very least. A budget hotel should at bare minimum be clean and have some pride taken in the maintenance of the rooms. This property was not that way, and definitely not as portrayed in the pictures advertising this property. We were staying with others at the same property during this stay and their room was somehow in worse condition with what appeared to be black mould spots in the bathroom and parts of the roof actually falling off leaving a gaping hole. When we took pictures to show the management they seemed unbothered and unaware that this was the state of one of the rooms. I would not recommend anyone stay here and highly encourage they look else where in the town of Newberry for accommodations or in the surrounding counties.
Séjour de 2 nuits en mai 2024
Réponse de Bobby le 26 mai 2024
Dear Hallie,Thank you for sharing your concerns about your recent stay. We apologize for the unacceptable conditions in your room and are taking immediate action to address the issues. We are deep cleaning and disinfecting all rooms, renovating and replacing furniture and linens, and providing additional training to our staff. We value your feedback and would like to invite you to contact us directly to discuss how we can make things right.Sincerely,Bobby

10/10 Excellent

randall

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
No comment.
Séjour de 6 nuits en avril 2024
Réponse de Bobby le 26 mai 2024
Dear Randall,Thank you for providing 5/5 rating with your recent stay with us.

8/10 Bien

randall

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was ok.
Séjour de 10 nuits en avril 2024
Réponse de Bobby le 10 mai 2024
Dear Randall,Thank you for providing feedback on your recent stay with us.

10/10 Excellent

Douglas

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They have increased boat parking, but they could use more, and I believe they are working on it. When I was out around my boat at 3:30 AM each morning a staff member came by, I liked that. Good camera coverage of the parking lot. Only hotel I feel safe at when fishing Lake Murray. Not the closest but only a 30-minute drive to state park ramp.
Séjour de 3 nuits en avril 2024
Réponse de Bobby le 10 mai 2024
Dear Douglas,Thank you for providing feedback on your recent stay with us. We are glad you had an amazing stay and our staff member were on top of the services. We thank you and look forward to seeing you soon.

2/10 Horrible

Debra

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was in much need of repair.It was dirty, it smelled bad and I refused to stay there. We found accommodations elsewhere. Expedia seriously needs to reevaluate the photos of this hotel on their website. They are very misleading.
Séjour de 2 nuits en avril 2024
Réponse de Bobby le 24 avr. 2024
Dear Debra,Thank you for providing feedback on your recent visit with us. We are extremely sorry that we did not meet your expectation, but this is not the standard we aim to achieve. We hope that you would give us another chance to regain your trust with our hospitality services.

10/10 Excellent

Shanna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Bobby le 24 avr. 2024
Dear Shanna,Thank you for providing feedback on your recent stay with us. We are glad that you had an amazing stay and rated us 5/5.We thank you and look forward to seeing you soon.

10/10 Excellent

Shuneka

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My favorite
Séjour de 1 nuit en avril 2024
Réponse de Bobby le 24 avr. 2024
Dear Shuneka,Thank you for providing 5/5 rating.

2/10 Horrible

Hugo

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nothing
Séjour de 2 nuits en avril 2024
Réponse de Bobby le 24 avr. 2024
Dear Hugo,Thank you for providing feedback on your recent stay with us. We are extremely sorry that we did not meet your expectation.

10/10 Excellent

Charles

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Everything was great
Séjour de 1 nuit en mars 2024
Réponse de Bobby le 24 avr. 2024
Dear Charles,Thank you for providing feedback on your recent stay with us.

8/10 Bien

Shane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Bobby le 10 mai 2024
Dear Shane,Thank you for providing feedback on your recent stay with us.

10/10 Excellent

Rebecca

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
this was a riding cross country terrestrial down pour, spur of the moment stop. Room was clean as well as the grounds. Staff was friendly and the breakfast was tempting.
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Adam

Séjour de 3 nuits en février 2024
Réponse de Bobby le 10 mai 2024
Dear Adam,Thank you for providing feedback on your recent stay with us.

6/10 Satisfaisant

JEONG U

Voyage d’affaires
Les points forts : Personnel et service
Séjour de 7 nuits en janvier 2024

6/10 Satisfaisant

Earl

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The price was good, breakfast nice and staff excellent; room condition was my issue. Furniture held together using duct tape at the base from damage; tile base board falling off the wall, toilet seat barely held on with one fastener, drain in shower backs up during shower, windows dirty, door lock broken (inside latch) , carpet was dark, given the condition of the rest of the room, who knows how dirty it was. Sorry for the bad review, but too much deferred maintenance!
Séjour de 1 nuit en février 2024

4/10 Médiocre

Kayla

Les points faibles : Équipements
Room are in need of renovation. Nothing like internet showed
Séjour de 7 nuits en janvier 2024

8/10 Bien

Dan

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Propreté
The room was clean and comfortable, and there were no issues. Our two dogs stayed with us for a relatively modest extra fee. There is only one bathroom sink, so my wife and I obviously had to take turns at the sink. Overall, it was reasonably priced for a Saturday night, and a very pleasant stay.
Séjour de 1 nuit en février 2024

4/10 Médiocre

Jamie

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
There were roaches in the tub.
Séjour de 1 nuit en février 2024

10/10 Excellent

Gary

Voyage en famille
Les points forts : Propreté et équipements
Clean , spacious and comfirtable beds
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Rita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024

6/10 Satisfaisant

Jerry

Séjour de 2 nuits en janvier 2024

10/10 Excellent

Carrie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Shane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Barrett

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

8/10 Bien

Sharon

Séjour de 1 nuit en décembre 2023

8/10 Bien

ROBERT

Les points forts : Personnel et service et confort de la chambre
I was expecting a no smoking room, but the air was certainly disturbing.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Lisa

Highly recommend. Can’t beat it for the money.
Séjour de 2 nuits en novembre 2023

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Broken, dirty, roaches, no hot water
This place was pretty bad. Damaged items in the room such as broken desk chair, damaged chair, missing/broken guard on ac unit. The room was not very clean aand thr hotel also has roaches. On top of that the water temperature would only make it to luke warm for just a couple of moments and then would get colder. The staff was friendly but never seemed to be able to resolve any issues. 3 night stay
Séjour de 2 nuits en novembre 2023

8/10 Bien

Darin

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

Tonya

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nasty....
The room was gross and obviously not clean it looked like poop smeared on the bathroom floor some kind of dried liquid on the door holes in the bedding and what looked like poop under the rooms chair the toilet paper dispenser was falling out of the wall and edges and outlets had a one inch nasty residue on them. We had our dogs with its bad when u have to tell your dogs not to lick anything cuz they might get something....wouldve asked for something else but from the looks of it the rest wouldve been the same way
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Teuana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en octobre 2023

6/10 Satisfaisant

ray

Séjour de 1 nuit en octobre 2023

8/10 Bien

Vicky

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Personnel et service et équipements
We only stayed 1 night for about 10 hours. More or less to get some sleep. Our room was a bit run down. Bed was comfortable and the pillows were good. Small lobby and breakfast area
Séjour de 1 nuit en octobre 2023

8/10 Bien

DAVID, St Petersburg

Séjour de 1 nuit en octobre 2023

10/10 Excellent

Dale

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

6/10 Satisfaisant

Richard, Summerville

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements
The property had a lot of damage and low function. It was very quick within the building . Beds where fine.
Séjour de 1 nuit en octobre 2023

8/10 Bien

Paula

Voyage d’affaires
Les points forts : Propreté et personnel et service
The carpet needs to be shampooed. My feet got dirty walking around on the carpet. Bathroom needed ceiling and upper wall repair and painting above the shower head. Housekeeping did a great job with fresh linens and towels and cleaning the room every day. Location is good. Area surrounding the back of the property is not kept well. Not attractive to look at. For the cost per night it is a good place. Would stay there again.
Séjour de 5 nuits en octobre 2023

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The phone in the room did not work. The television channels on the tv did not match the list in the room. Other than that, we were happy with the room.
Séjour de 1 nuit en octobre 2023

8/10 Bien

Anthony

Les points forts : Propreté, personnel et service, équipements
Facilities are old and could use a little remodeling. Very clean room.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

vincent

Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Georgia

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
I spent several nights here, for convenience to I26. I couldn't figure out WHY the bottoms of my feet were so filthy dirty after being in my room for awhile. While standing in front of the TV table, I was eating a yogurt and a small blob of yogurt hit the carpet. So, naturally, I dampened a wash cloth and took it several times, over the spot to clean it up. After 5 or 6 swipes over the carpet, the washcloth was nearly black. I then realized WHY the bottom of my feet were continually dirty. So I took a towel, wet some of it, with soap and commenced to scrub both feet again and the towel was gross and dirty from the bottoms of my feet. Kept my flip flops on at all times from that point forward. I took the blackened wash cloth and towel to the office and plopped it down and told the girl that this was just disgusting and that it was nasty and asked how many years had it been since the carpets were shampooed? She had NO words. I asked what they were going to do about this for me because I was most unhappy and disgusted. They DID NOTHING. The toilet paper holder was totally coming out of the wall, and the every time I brushed my teeth or ran the water in the sink, the drain backed up and took forever to drain. The "family" who operates this motel has done NOTHING to make these rooms at least cosmetically acceptable. Yeah, you get what you pay for I guess. At least the sheets were clean, & I inspected the mattresses & bed linens with great intent & i did not find any bedbugs
Séjour de 4 nuits en septembre 2023

6/10 Satisfaisant

James

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Comfy bed. Smelly room.
Comfortable bed. The room smelled really bad unfortunately. I don’t need much when I travel for business, but I hate when a room smells bad and all my clothes end up smelling like the room after your stay.
Séjour de 2 nuits en septembre 2023

6/10 Satisfaisant

Walt

Voyage en famille
Les points forts : Personnel et service
If you're looking for a cheap place to stay due to a nearby football game or have to stop somewhere, this fits that need. It is a family-run motel and the staff is friendly and helpful. The place is also right off of the highway. However, the complimentary breakfast should be avoided. Everything tastes like it has been left out. If you're on a budget, make the stop but visit the Waffle House next door.
Séjour de 1 nuit en septembre 2023

8/10 Bien

Katressa

Séjour de 1 nuit en septembre 2023

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Very old and run down. Days inn should divest itself as it hurts their image
Séjour de 1 nuit en août 2023

8/10 Bien

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023

4/10 Médiocre

william

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Room like smoke
Séjour de 1 nuit en septembre 2023

10/10 Excellent

CJ

👍
Séjour de 1 nuit en août 2023