L'hébergement Matfen Hall Hotel, Golf and Spa dispose-t-il d'une piscine ?

Oui, cet hébergement vous propose une piscine couverte.

Les animaux domestiques sont-ils admis dans l'hébergement ?

Oui, les chiens sont admis au sein de l'hébergement. Vous devrez vous acquitter de frais à hauteur de 75.00 GBP par animal et par nuit. Les animaux d'assistance sont exemptés de frais.

À combien s'élèvent les frais de parking à l'hébergement Matfen Hall Hotel, Golf and Spa ?

Cet hébergement dispose d'un parking sans voiturier et d'un parking avec voiturier gratuits.

Quelle est l'heure d'arrivée à l'hébergement Matfen Hall Hotel, Golf and Spa ?

Heure de début de l'enregistrement : 15 h 00 ; heure de fin de l'enregistrement : minuit. L'arrivée tardive vous est proposée durant des horaires précis.

Où se situe l'hébergement ?

Profitant d'une belle situation en zone rurale, cet hôtel de luxe se situe à moins de 20 km de Site romain de Corbridge, Belsay Hall, château et jardins et Fort romain de Chesters. Également à 20 km de distance : Parc national du Northumberland et Abbaye de Hexham.

Matfen Hall Hotel, Golf and Spa Avis, Prix & Photos 2025

À propos du quartier

L'hébergement Matfen Hall Hotel, Golf and Spa vous attend pour un séjour exceptionnel à Newcastle-upon-Tyne, plus précisément en zone rurale, à côté d'un terrain de golf. La beauté naturelle des lieux s'offre à vos yeux au détour des célèbres Parc national du Northumberland et Bolam Lake Country Park. Dans un autre registre, les non moins emblématiques Fort romain de Chesters et Observatoire Kielder constituent de hauts lieux culturels à ne pas manquer. Lors de votre séjour, ne manquez pas l'illustre Belsay Hall, château et jardins. Les amateurs de sport nautique de passage dans la région pourront tester la pêche, mais les environs ont également beaucoup à offrir si vous aimez les activités en plein air telles que les promenades à cheval et la randonnée à pied ou à vélo.

Consultez notre guide de voyage sur Matfen

10/10 Excellent

steven

17 août 2025

Séjour de 1 nuit en août 2025

8/10 Bien

Sylvia, Natick

Voyage en couple

25 juil. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

The pool was gorgeous. It was a bit tricky downloading the app on the phone to open the door. The app would just shut down and it took at least ten tries. Staff was wonderful. Helpful and kind. Dinner was average. I ordered a cauliflower steak which was good, but a very high price for just a large piece of cauliflower. The map to walk around the grounds was confusing and I ended up on the golf course, which didn’t make some Of the golfers happy. Bed was one of the best I’ve ever slept in.

Séjour de 1 nuit en juillet 2025

10/10 Excellent

Deanne

Voyage en groupe

14 juin 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Simply stunning!

Matfen Hall really is outstanding, my stay was faultless. All staff were so warm, welcoming and helpful- I was greeted upon arrival with a welcome drink and my bags were taken up to my room whilst I checked in and relaxed in the Great Hall. Every nook and cranny of this hotel is gorgeous, beautifully crafted and fabulously furnished, including the room I was allocated. It was a generous size bedroom and dressing area with a huge bathroom, stunning views and light and airy in the daytime but warm and cozy at night. I ate in The Cloisters and The Keepers during my stay, both offering tasty treats and excellent service. I used the spa facilities and loved the comfy robe and slippers. The thermal suites were a welcome break from the wild weather and I nearly fell asleep on the lounge chairs it was so peaceful. I can not wait to come back again soon and explore the hotel further, and enjoy all it has to offer, when I have more free time!

Séjour de 1 nuit en juin 2025

4/10 Médiocre

Billy

8 juin 2025

Les points forts : Personnel et service

Les points faibles : Propreté

Séjour de 1 nuit en juin 2025

2/10 Horrible

Dalia

Voyage en couple

8 mai 2025

Les points faibles : Personnel et service

1. Super aggressive, rude, hostile and receptionist with confrontational attitude to greet and check in new arrivals 2. No help by porters with your bags on arrival (you drag your own bag wile porters stand and chat) 3. Strong smell of chlorine in the corridors around the SPA area 4. Three massive yellow diggers on the lawn in front of the "beautiful side" - in the view from the windows of Emerald restaurant where testing menu and drinks will set you back £500+ 5. Disastrous staff at breakfast - no attention, no care or normal smile (asked about bathroom - got shown to the lift, ordered tea - never arrived, ordered 2 dishes for 2 people got three...) 6. In the main hall from 5pm till 8pm the pianist is playing super simplistic music, just banging the notes not too professional. 7. You are told to book Emerald restaurant (£125 per person food only, drink extra) well in advance, but when you get there, you find out that it is completely empty, four people only - no atmosphere. When young waiter brings your tasting menu dish, she names couple of obvious ingredients and about the rest says "and other bits..." SUMMARY - hotel and restaurant is posing for something they are not and God knows how they received 5 stars. The main problem - staff has no idea how to behave and what they need to do in the establishment which has 5 stars... TERRIBLE STAY, WOULD NOT RECOMMENT FOR ANYONE.

Séjour de 2 nuits en mai 2025

10/10 Excellent

Becky

6 mai 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Séjour de 2 nuits en avril 2025

8/10 Bien

Abigail

Voyage en couple

2 mai 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Beautiful rooms, service was excellent, lots of cosy places to sit in the main hotel. Room was too hot, we should have got the staff to look into it when we arrived. Was difficult to find seats in the spa as was busy.

Séjour de 1 nuit en avril 2025

8/10 Bien

Phil

21 avr. 2025

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre

With just a little tlc...

The property and the food were terrific (albeit theres LOTS of exterior building work going on). Staff are presentable, friendly and keen - but - poorly trained. Struggled to open bottles of wine. Or know which tables food should be delivered to.

Séjour de 2 nuits en avril 2025

4/10 Médiocre

Voyageur vérifié

20 avr. 2025

Les points forts : Propreté

Les points faibles : Personnel et service

Don't be fooled, Magnificent building, poor servic

The service at Matfen Hall I found very disjointed, and overall dissapointing. Whilst being shown to the spa, my Sister and I were left in the ladies changing rooms trying to find robes in the lockers, then realised we must go to the spa reception. We were not told this. We were eventually given our robes and told to be back at the spa reception for 11:00, for out 11:15 treatments. My Sister had a lovely treatment. I on the other hand experienced something very different indeed. The lady was really good, I am not discounting that. However, halfway through the treatment, the lady said she was about to faint. I am a nurse, do I leaped off the table, assessed the lady and lowered her to the floor and lifted her legs up in the air. All this, half naked!!! I supported the ladies legs for what must have been 5 minutes. The lady asked me not to complained about her, and I am not, she was very good. I am complaining about how management handled the situation from the guest experience. I was not able to relax, as the lady was adamant she wanted to finish off the treatment. I was afraid she was going pass out again. I suggested she visit her GP as soon as possible. I told her that it was my duty of care to inform her manager, and I did. He thanked me for helping the lady, which of course I was happy to do, anyone would do this. Though afterwards I was quite surprised and dismayed that I didn't get the treatment for free, or an upgrade on my room.

Séjour de 2 nuits en avril 2025

10/10 Excellent

Terry

Voyage en couple

18 avr. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

From entering the beautiful stone entrance hall into the great hall we knew we were in for a treat. The Easter decorations were exquisite and fun, the interior design and decor full of history and class showing it’s heritage in full glory. The staff could not have been more help full with welcome cocktail to genuinely wanting to make our stay a memorable and worthy experience. The dining was superb in both restaurants deserving of its awards. The spa facilities happily helped us relax and the treatments for my wife left her glowing and radiant. The bar facilities in the hotel were elegant overlooking the golf course providing wonderful vista’s over well kept greens. Thank you to all the staff who made our stay memorable and wanting more, at which point suffice to say, we will be back.

Séjour de 2 nuits en avril 2025

8/10 Bien

Derek

16 mars 2025

Les points forts : Propreté et infrastructures et conditions de l’hébergement

Séjour de 2 nuits en mars 2025

10/10 Excellent

Fiona

Voyage en famille

7 mars 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Séjour de 1 nuit en février 2025

8/10 Bien

Stephen

Voyage en couple

28 févr. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Hotel expensive for what it offers unless you play golf. Beakfast good but eratic service. Keeps good but expensive. Emerald restaurant excellent. Room very pleasant but towel rtail didnt work so had to keep getting new towels.

Séjour de 2 nuits en février 2025

10/10 Excellent

Elena

Voyage en couple

15 févr. 2025

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

Beautiful room, super clean, lovely little bits for our dog, staff were so so friendly!

Séjour de 2 nuits en février 2025

4/10 Médiocre

Angus

15 févr. 2025

Les points forts : Infrastructures et conditions de l’hébergement

Les points faibles : Propreté et personnel et service

Very poor VFM. Underwhelming experience.

Our high expectations for this place, following the widely reported £20m refurb in 2023, were dashed sadly. No room in the customer car park on arrival. Offered a complimentary rum punch that had never had a sniff of the rum bottle. Annex room was small & unremarkable. Room condition was fine except that both bedside lights needed new bulbs, the hairdryer was missing and there were hairs on the shower wall. Eugh. Contacting reception to rectify these issues was not straightforward. Spa facilities were good. Bar service: inattentive but friendly. Dinner: waited almost an hour for starters. Then they brought out the wrong main course. To Mark's credit he immediately removed the wine from our bill by way of an apology and managed to get the correct main course served more quickly than expected. Food was good. Served the wrong red wine. Breakfast: chaotic service. Was brought the wrong order 3 times while other tables around us waited endlessly for theirs. Asked for a flat white coffee and it was made clear by the waitress that this was an awkward request "because we're very busy". Eventually she brought a cappuccino. Hmm. The toast we ordered never appeared. Staff are mostly friendly and well intentioned but seem disorganised and insufficiently well trained. On checkout they didn't bother to ask about our stay or experience. I asked for the GM's name which didn't even provoke the question of why I wanted it. We spent £440 for this 1 night stay including dinner. Won't be back.

Séjour de 1 nuit en février 2025

10/10 Excellent

Paul

19 janv. 2025

Séjour de 1 nuit en janvier 2025

4/10 Médiocre

Nathan

Voyage en couple

19 janv. 2025

Les points faibles : Propreté et infrastructures et conditions de l’hébergement

After staying at Matfen Hall for an anniversary trip, our experience had its positives and negatives. I thought the room was excellent, spacious, clean and comfortable throughout the evening. The service and breakfast was great , staff very friendly and polite. The breakfast tasted amazing. Unfortunately they were some negatives to our stay. I felt the cleanliness of the spa was poor especially in the steam room and sauna as around the drainage areas were unclean and seemed to not have a great smell. Our expectations of the spa were quite high and it was a shame that we failed to relax around the pool area due to kids screaming constantly and the couples didn’t seem considerate of others around. Additionally, upon on checking in we felt that we would be showed around a little bit more of the facilities from the staff as we struggled to find certain facilities. We constantly had to ring reception to ask questions as we were oblivious to where things were and timings of certain things I.e menus times, checkout times etc. Overall staff were friendly and we did have some positives but were just disappointed with a few areas.

Séjour de 1 nuit en janvier 2025

10/10 Excellent

Sholto

Voyage en groupe

10 janv. 2025

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Excellent nights stay and very well looked after. Would highly recommend.

Séjour de 1 nuit en janvier 2025

10/10 Excellent

Sholto

8 janv. 2025

Séjour de 1 nuit en janvier 2025

10/10 Excellent

Jack

Voyage en famille, Voyage en couple

22 déc. 2024

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

The property is absolutely stunning, the team there provided beyond 5* service and made my parents feel like royalty. The room was gorgeous, the bar was fantasy and visit The Keeper restaurant for a more relaxed evening which was excellent. Thank you to the team for making the pre Christmas break so fabulous!

Séjour de 1 nuit en décembre 2024

10/10 Excellent

Donald

19 déc. 2024

Séjour de 1 nuit en novembre 2024

10/10 Excellent

Sean

Voyage en famille

14 déc. 2024

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Wonderful place great food and immaculate service

Séjour de 1 nuit en décembre 2024

10/10 Excellent

Isabelle

19 nov. 2024

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Lovely stay, dinner in the Emerald restaurant was a highlight. Bar, restaurant and porter service was exceptional.

Séjour de 2 nuits en novembre 2024

10/10 Excellent

Thomas

17 nov. 2024

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Fantastic hotel

Excellent stay

Séjour de 1 nuit en novembre 2024

10/10 Excellent

Jill

13 sept. 2024

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

Great hotel, disappointing experience.

The hotel was beautiful and the staff welcoming. We were taking part in the great north run so the staff opened breakfast up one hour early which we appreciated as it meant we could leave with our bellies full. The only negative to our stay was that my fiancé had planned on proposing at the hotel and apparently had it all organised with the venue. However, the day before they called to say he wouldn’t be able to go ahead with the planned engagement and so he scrambled to find a different location on our way down. He told me afterwards about the stress this caused (understandable) so that was a shame.

Séjour de 1 nuit en septembre 2024

Matfen Hall Hotel, Golf and Spa

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