Hôtel près de NewhamptonArts Centre, Birmingham, Birmingham

« I have been very disappointed by the service at the hotel. While there was no water in the hotel in the morning (not possible to take a shower) due to a breakdown, we have not been offered bottled water nor any compensations. »

« Generally à perfectly fine room. However, the washroom is small, especially the toilet. »

« Very comfortable and well furnished flat, with a fully equipped kitchen and free parking. Great communication and very convenient location for the train station, football ground or Wolverhampton centre »

« Een lekker bed Engelse lingo op tv Thee kopjes met thee Spiegel met licht »

« Vous vous douchez et soit vous êtes ébouillantés, soit vous avez l'eau aussi froide qu'au Pole Nord. La moquette dans la chambre est + que dégoûtante, et l'odeur de renfermé / humidité est assez forte. »

« I demand a refund. I waited in the dark in the rain for the host to give me the code to get in. The host did not answer calls. This was an emergency to get to the nearby hospital to visit a critically ill relative. I did not stay and booked another place »

« This was cancelled the afternoon before we were due to travel the next morning.as you can appreciate this is unacceptable and very stressful for our family.thought it was disgusting to do that at such short notice. »

« the person on reception was very unhelpful-I asked for the number for room service and when I went up to my room I found there was no telephone so how I am I meant to contact reception?? Turned out the lift was not working and my room was on the third floor; had to carry the luggage up to my room myself. The window in my room had been left open; it turned out there was a bad odour which they were trying to reduce. Bed was very uncomfortable blanket was thread bear, mattress was thread bear and...

« We booked the apartment in August 2023 so the family could attend a music event which was local to apartment. On the day of Travel 26th April 2024 the booking was cancelled via email.. No phone call to warn us but an alternative 30+ miles away was offered in the email. Unfortunetly many other people have fallen fowl to this sort of approach due to many hotels being sold out and high prices starting to appear due to both the music event and a Wolves home football game. Many hotels coming back up...

« The check in instructions were a little confusing. Also the apartment is not that great given the price and the area. You could get a better room at the premier hotel »

« Absolutely horrendous experience with a "host" who was completely unreasonable and unfair, that ruined our weekend and left us with a loss of money (and extra unofficial charges through PayPal) and no where to stay. Never again and would advise starting well clear. »

« The customer service was not good, the communication was hard and the staff was not welcomming »