Hôtel Ngọc Thành, Phúc Yên

« Le problème n'est ni le cadre ni la qualité des prestations, impeccables pour les environs de Hanoi, mais que cela ne correspond pas à ce que nous avions sur le site de réservation. Nous avons réservé pour deux adultes et deux enfants, mais la réservation n'a été enregistrée que pour deux adultes, d'où un supplément conséquent. Par ailleurs, les lodges annoncée à 72 M2, ne font qu'au maximum 40 M2 habitables, le reste étant la terrasse extérieure. »

« 예약 후 방문했음에도 불구하고 예약 확인이 안되어 30분 정도 기다릴수 밖에 없었고... 빌라에 도착했는데 청소중이라 바닥에는 물기가 그대로 있었으며 10분 넘게 또 기다릴수 밖에 없었습니다. 그리고 에어컨 내부 청결상태가 불량했고 침대 및 이불은 사용하기 싫을 정도였습니다. 좋은 위치, 풍경, 가격대의 고품질 빌라로써 개선을 했으면 좋겠네요 »

« This was one of the most confusing stays I have ever had, firstly communication from the park was great at first and then more and more and more.. the contact loves a good information flood on WhatsApp So I thought I had all the information I could need, but quickly realised I actually knew nothing. Google does not tell you much about the resort apart from poor reviews on restaurants, but I could not find a mart, shops, anything really? There is no information about the resort available, I...

« 綺麗な部屋でした »

« Personnel pas forcement bilingue mais à l'aide d'un traducteur en ligne il est facile de s'en sortir. Hotel simple propre et efficace. »

« 部屋も清潔で快適 大浴場が最高 »

« フロントのバーさんの対応が素晴らしかったです。ありがとうございます。 »

« リピートです。次も行くと思います。 »

« great location and great room. The staff were thoughtful , they prepared for me anniversary setting up in my room. I loved the stay here. They also have another propery named Westlake Pearl. I stayed both and I would give another review »

« フロントスタッフの対応、丁寧な部屋の掃除、朝食会場での対応など、従業員の対応が素晴らしい »

« Wonderful. Food was amazing. Staff were great »

« Piscine et fitness faisant partie de l hôtel ,immeuble collé à l hôtel Commerces tout autour de l hôtel..hôtel au calme ,personnels agréables .les plats du restaurant sont bons et servi en bonne quantité »

« 객실이 깨끗하고 직원이 친절해요. »

« This is very nice hotel .The staff get trained well. »

« Excellent hotel. »

« Just about the Lotte mall tayho. Very convenient to the airport as well as grab something to eat »

« Clean room and hospitality service people »

« If you want to be in the hot of the action, close to the Old Quarter, this place is not for you. But if you're looking for a good hotel beside the West Lake it's definitely worth considering. The place is clean, management is correct and staff helpful and friendly. Only drawback for me was the traffic noise but, that's the way it is in Vietnam and I don't want to blame the hotel for this. »