Piscine extérieure, parasols de plage, chaises longues
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Avis sur DQua Hotel

5 out of 5
DQua Hotel
29 Phan Chu Trinh, Van Thanh Ward, Nha Trang

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 23 avis sur 36." "
Note des voyageurs de 8 (Bien), d’après 9 avis sur 36." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 36." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 36." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 36." "

9,2/10

Propreté

9,4/10

Personnel et service

9,0/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

4/10 Médiocre

LAURENT

Séjour de 8 nuits en août 2023
Réponse de Board of Directors. le 23 oct. 2023
Dear Valued Guest,We are really sorry to read that you had bad experience with us. Be assured that it's not the kind of service we would like to offer you and we understand your dissatisfaction. We apologize that you feel you had the services under your expectations and will try to improve our business. We value your comments and would love to have a chance welcoming you back with much more pleasure stay than the previous one. Best regards,Board of Directors.

6/10 Satisfaisant

Stephanie

Les points forts : Personnel et service
Séjour de 4 nuits en avril 2024
Réponse de Board of Directors. le 22 mai 2024
Dear Valued GuestThank you for your choice of stay at our hotel and taking your time to let us a review. Your compliment is a motivation for us. We will try our best to improve our service day by day.We all look forwards to welcoming you back to our hotel soon.Best regards,Board of Directors.

10/10 Excellent

david

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice room
Séjour de 1 nuit en mars 2024
Réponse de Board of Directors. le 22 mai 2024
Dear Valued GuestThank you for your appreciative comments. We are very pleased to note that you had a comfortable and memorable stay with us.We look forward serving you again in the near future.Regards,Board of Directors.

10/10 Excellent

Randall

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel for the money. Very clean and spacious room. Front desk staff were helpful and professional will stay agai !
Séjour de 3 nuits en mars 2024

8/10 Bien

Kieu

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The included breakfast was very good. Not all items were changed up everyday but enough to keep youvfrom getring bord of the same food options.
Séjour de 5 nuits en mars 2024

8/10 Bien

Emily, SAN JOSE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Board of Directors. le 28 févr. 2024
Dear Valued GuestThank you for your appreciative comments. We are very pleased to note that you had a comfortable and memorable stay with us.We look forward serving you again in the near future.Regards,Board of Directors.

10/10 Excellent

Ville

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Huoneet olivat erittäin tilavat ja kylpyhuone/vessa hyvässä kunnossa.
Séjour de 2 nuits en février 2024
Réponse de Board of Directors. le 28 févr. 2024
Dear Valued GuestThank you for your appreciative comments. We are very pleased to note that you had a comfortable and memorable stay with us.We look forward serving you again in the near future.Regards,Board of Directors.

10/10 Excellent

JEONG HYUN

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Board of Directors. le 28 févr. 2024
Dear Valued GuestThank you for choosing D'Qua Hotel for your holiday. We at D'Qua Hotel are very excited with your excellent review. We are thrilled that you liked our facilities and services. We hope to welcome you back soon.Kind regards,Board of Directors.

10/10 Excellent

Hagyeong

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
좋아요
Séjour de 3 nuits en janvier 2024
Réponse de Board of Directors. le 28 févr. 2024
Dear Valued GuestThank you for choosing D'Qua Hotel for your holiday. We at D'Qua Hotel are very excited with your excellent review. We are thrilled that you liked our facilities and services. We hope to welcome you back soon.Kind regards,Board of Directors.

8/10 Bien

eomji

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
담시장근처 가성비 숙소
담시장근처 가성비 좋은 호텔입니다. 오션뷰던 시티뷰던 둘다 좋아요! 개미가 나와서 객실 변경 요청했더니 바로 방도 바꿔주셨고 주변에 가까이 마트도 있어서 급하게 음료나 라면사기 좋아요. 조식은 다양하진 않지만 간단히 먹을수 있는건 다 있어요. 다만 위치가 여행자거리랑은 살짝 멀어서 그렇지 시내에 간단히 묵을 가족여행숙소로는 괜찮았습니다
Séjour de 2 nuits en décembre 2023
Réponse de Board of Directors. le 11 déc. 2023
Dear Ms. EomjiThank you for choosing D'Qua Hotel for your recent holiday. We are happy to note that you appreciated our facilities and services. It is our endeavor to ensure each guest has a comfortable and memorable stay with us.You have appreciated the small details that we provide our valued guest to have a safe and comfortable stay with us.We look forward being at your service in the near future again.Regards,Board of Directors.

10/10 Excellent

Pui Man Carol

Séjour de 4 nuits en novembre 2023
Réponse de Board of Directors. le 11 déc. 2023
Dear Pui Man CarolThank you for choosing D'Qua Hotel for your holiday. We at D'Qua Hotel are very excited with your excellent review. We are thrilled that you liked our facilities and services. We hope to welcome you back soon.Kind regards,Board of Directors.

8/10 Bien

WOONGGI

Séjour de 1 nuit en octobre 2023
Réponse de Board of Directors. le 11 déc. 2023
Dear Valued GuestThank you for your appreciative comments. We are very pleased to note that you had a comfortable and memorable stay with us.We look forward serving you again in the near future.Regards,Board of Directors.

10/10 Excellent

Jacek

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was perfect but the windows need to be cleaned.
Séjour de 1 nuit en octobre 2023
Réponse de Board of Directors. le 23 oct. 2023
Dear Valued Guest, Thank you for your choice of stay at our hotel and taking your time to let us a valuable review. Your compliment is a motivation for us. We will try our best to improve our service day by day.We all look forwards to welcoming you back to our hotel soon.Best regards,Board of Directors.

10/10 Excellent

Jacek

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was perfect.
Séjour de 2 nuits en septembre 2023
Réponse de Board of Directors. le 23 oct. 2023
Dear Valued Guest,Thank you for your appreciative comments. We are very pleased to note that you had a comfortable and memorable stay with us.We look forward serving you again in the near future.Regards,Board of Directors.

10/10 Excellent

Muchaneta

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en septembre 2023
Réponse de Board of Directors. le 23 oct. 2023
Dear Valued GuestThank you for your appreciative comments. We are very pleased to note that you had a comfortable and memorable stay with us.We look forward serving you again in the near future.Regards,Board of Directors.

10/10 Excellent

Anucha

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
พนักงานบริการดีเยี่ยม ให้ข้อมูลต่างๆที่ต้องการทราบ อาหารเช้าดี ห้องพักสะอาด ห้องกว้างใหญ่ สิ่งอำนวยความสะดวกครบ
Séjour de 4 nuits en août 2023
Réponse de Board of Directors. le 8 sept. 2023
Dear Valued guestThank you for your kind and warm comments about D'Qua Hotel.We are very happy to note that you enjoyed the hotel’s infrastructure, facilities and services.It is always encouraging for the Team to get such comments from discerning travelers like you.We look forward being at your service again in the near future.Kind Regards,Board of Directors.

8/10 Bien

eunhye

Séjour de 3 nuits en août 2023
Réponse de Board of Directors. le 8 sept. 2023
Dear Valued guestThank you for your kind and warm comments about D'Qua Hotel.We are very happy to note that you enjoyed the hotel’s infrastructure, facilities and services.It is always encouraging for the Team to get such comments from discerning travelers like you.We look forward being at your service again in the near future.Kind Regards,Board of Directors.

4/10 Médiocre

Michael

Voyage en famille
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
This is not a 5 star property. It is a self proclaimed “5 star” property to attract business. Lobby is basic with old cheap furniture, corridor and carpet is well beyond its years, rooms are super basic with cheap furnishings, bedding is okay but ours had stains that were not replaced even after asking. Bath fixtures need repair and caulk around sink is moldy. Bath towels are cheap. The pool is the best reflection of how much this property doesn’t care about its facilities. Broken tiles everywhere, no towels, broken furniture, old torn outdoor carpet and the sky lounge? Long gone. Price reflects the quality and service you will receive. Buyer beware.
Séjour de 3 nuits en juillet 2023
Réponse de Board of Directors. le 8 sept. 2023
Dear Mr. MichaelWe are really sorry to read that you had bad experience with us. Be assured that it's not the kind of service we would like to offer you and we understand your dissatisfaction. We apologize that you feel you had the services under your expectations and will try to improve our business. We value your comments and would love to have a chance welcoming you back with much more pleasure stay than the previous one. Best regards,Board of Directors.

8/10 Bien

Seiko

Les points forts : Personnel et service
Receptionists are very helpful and kind. A room is big and nice. The hotel is close to Nha Trang Center.
Séjour de 3 nuits en juillet 2023
Réponse de Board of Directors. le 8 sept. 2023
Dear Valued GuestThank you for choosing D'Qua Hotel for your holiday. We at D'Qua Hotel are very excited with your excellent review. We are thrilled that you liked our facilities and services. We hope to welcome you back soon.Kind regards,Board of Directors.

10/10 Excellent

Vinh

Séjour de 1 nuit en juillet 2023

10/10 Excellent

Kevin

Séjour de 1 nuit en février 2023
Réponse de Board of Directors. le 21 févr. 2023
Dear Kevin,Thank you for your excellent review. We are very pleased to note that you had a comfortable and memorable stay with us.We look forward serving you again in the near future.Regards,Board of Directors.

10/10 Excellent

Kan, Yokohama

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
宿泊だけでしたが良かったです。プールにも入りたかったｗ
Séjour de 1 nuit en septembre 2022
Réponse de Board of Directors. le 5 oct. 2022
Dear Mr Kan, Thank you for your choice of stay at our hotel and taking your time to let us a valuable review. Your compliment is a motivation for us. We will try our best to improve our service day by day.We all look forwards to welcoming you back to our hotel soon.Best regards,Board of Directors.

4/10 Médiocre

Voyageur vérifié

Voyage en groupe, Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
I booked the hotel based on the photos provided on the website. However the actual rooms do not represent what is shown on the website. There was no artwork on the wall and no sofa furniture to relax on. All of which is shown in the photos on the website. There are no pool towels so when you use the pool you then have to keep ringing reception for towel changing as you have to use the bath towels. The pool area was never set up with sunlounges and sun umbrellas around the deck area of the pool. Getting in and out of the deep bathtub to have a shower is very dangerous and the poor design means you end up with a wet bathroom floor and bath mat each time you shower. You cant see properly to use the bathroom mirror as there is no overhead light, therefore it is quite dark to see to shave. If you have any visitors come to see you, you and your guests are treated like prisoners. The owner/manager should either finish the interior of the rooms as shown on the website or changes the photos to reflect the actual room finishing and look.
Séjour de 3 nuits en février 2021
Réponse de D'Qua Team le 20 févr. 2021
Dear Sir, We are really sorry to read that you had bad experience with us. Be assured that it's not the kind of service we would like to offer you and we understand your dissatisfaction. We apologize that you feel you had the services under your expectations and will try to improve our business. We value your comments and would love to have a chance welcoming you back with much more pleasure stay than the previous one. Thank you and best regards, D'Qua Hotel.

8/10 Bien

Sunil

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2020
Réponse de Tram le 24 févr. 2020
Dear Sunil, Greetings from D'Qua Hotel. Thank you so much for taking your time to give us kind reviews. Looking forwards to welcoming you back to our Hotel. Best regards.

10/10 Excellent

Hanjae

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good
투숙객이 많지 않아서 조용하고 좋았습니다. 조식은 부페식인줄 알았는데 투숙객이 없어서인지 주문를 받아서 제공합니다. 전체적으로 만족합니다.
Séjour de 3 nuits en février 2020
Réponse de Tram (Ms.) - Reservation Supervisor le 22 févr. 2020
Dear Hanjae, Greetings from D'Qua Hotel. Thank you for your taking time to give us your good review. Looking forwards to welcoming you back to our Hotel. Best regards.

10/10 Excellent

Robin, Seoul

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very kind person and very good service. Hope to be here again.
Séjour de 3 nuits en février 2020
Réponse de Tram le 15 févr. 2020
Dear Mr. Robin, Greetings from D'Qua Hotel Nha Trang. Thank you for your kind reviews. Looking forwards to welcoming you back to our Hotel. Best regards

10/10 Excellent

shu

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
comfortable, money for value, good services
Money for value
Séjour de 4 nuits en janvier 2020
Réponse de Tram le 11 févr. 2020
Dear our valued guest, Warmest greetings from D'Qua Hotel Nha Trang.Thank you for taking time to give us your kind review. Looking forwards to welcome you back to our hotel in future. Have a nice day. Best regards,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
性價比之選
內部裝修簡潔舒適，幾分鐘可到達海邊及最熱鬧的街道。性價比極高，10分推薦
Séjour de 3 nuits en janvier 2020
Réponse de Board of Directors. le 8 sept. 2023
Dear Valued GuestThank you for choosing D'Qua Hotel for your holiday. We at D'Qua Hotel are very excited with your excellent review. We are thrilled that you liked our facilities and services. We hope to welcome you back soon.Kind regards,Board of Directors.

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were very accommodating. The room was excellent. The breakfast options were good. The hotel as a whole is wonderful. I will recommend this hotel to everyone visiting Nha Trang. Thank you!
Séjour de 2 nuits en janvier 2020
Réponse de Board of Directors. le 8 sept. 2023
Dear Valued GuestThank you for your kind and warm comments about D'Qua Hotel.We are very happy to note that you enjoyed the hotel’s infrastructure, facilities and services.It is always encouraging for the Team to get such comments from discerning travelers like you.We look forward being at your service again in the near future.Kind Regards,Board of Directors.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2020
Réponse de Board of Directors. le 8 sept. 2023
Dear Valued Guest,Thank you for your appreciative comments. We are very pleased to note that you had a comfortable and memorable stay with us.We look forward serving you again in the near future.Regards,Board of Directors.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very polite and they always finds ways to accommodate guests to please them the best possible ways. I enjoyed my times at D’qua a lot.
Séjour de 7 nuits en décembre 2019
Réponse de Board of Directors. le 8 sept. 2023
Dear Valued GuestThank you for choosing D'Qua Hotel for your holiday. We at D'Qua Hotel are very excited with your excellent review. We are thrilled that you liked our facilities and services. We hope to welcome you back soon.Kind regards,Board of Directors.

10/10 Excellent

EUNHEE

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
다시가고싶은 호텔~~^^
3인가족 패밀리 룸 사용했는데 룸두개가 연결된거더라구요 .. 깨끗하고 편하게 이용했어요.. 조식은 무난했어요~~^^ 다음에 다시 이용하고 싶어요
Séjour de 3 nuits en janvier 2020
Réponse de Board of Directors. le 8 sept. 2023
Dear Ms. Eunhee,Thank you for your kind and warm comments about D'Qua Hotel.We are very happy to note that you enjoyed the hotel’s infrastructure, facilities and services.It is always encouraging for the Team to get such comments from discerning travelers like you.We look forward being at your service again in the near future.Kind Regards,Board of Directors.

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 12 nuits en décembre 2019
Réponse de Sales Online le 3 janv. 2020
Thank you for staying with us! We appreciate your feedback!

10/10 Excellent

Tuula Irmeli

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Ihana, uusi ja viihtyisä hotelli
Ihana huone, loistava palvelu ja herkullinen aamiainen. Sijainti keskeisellä paikalla. Loistava sänky. Tulemme uudestaan!
Séjour de 10 nuits en décembre 2019
Réponse de Sales Online le 30 déc. 2019
Thank you for staying with us! We appreciate your feedback!

8/10 Bien

Chung

Séjour de 13 nuits en août 2019
Réponse de Sales Online le 3 janv. 2020
Thank you for staying with us! We appreciate your feedback!