Hôtel près de Northport Heritage, Northport, Northport

« New, clean accomodation and all staff was polite, friendly and helpful. Did not like not having at least complimentary am coffee in the lobby. In room coffee is a one cup packet only and was not replentished during my stay. »

« From the moment we arrived, our experience was outstanding. The highlight of our stay was Roderius, whose exceptional customer service truly set this hotel apart. He was warm, professional, attentive, and went above and beyond to make sure we had everything we needed. His genuine kindness and willingness to help made us feel welcomed and valued throughout our stay. The entire staff was friendly, courteous, and always eager to assist with a smile. It’s clear that hospitality is a priority...

« I had a very disappointing experience at this hotel. I informed the front desk that I could no longer stay for the second night and requested a refund for the unused night. Instead of trying to help, I was told I could check out, but they could not guarantee a refund. They still charged me for both nights, even though I only stayed one night. It felt like I was being forced to pay for a room I didn't even use. I understand that hotels have cancellation policies, but the customer service was...

« The hotel is very well maintained with a nice rooftop bar/restaurant. You can see Bryant Denny from there as well as downtown Tuscaloosa. Location was great for downtown Tuscaloosa, you can easily walk to restaurants and shops. Staff was welcoming and nice. Answered our questions with a lot of info. Has valet parking but we didn't need it for a June visit. Short drive to UofA campus, but probably not walkable. »

« Wonderful »

« The hotel was clean and comfortable, with friendly staff and a great location. The rooms were spacious, and the breakfast was decent. Wi-Fi was reliable. »

« The hotel is decent, but not for the amount of money that they charged. The pool was broken so I couldn’t use it. There is a smell throughout the entire hotel that isn’t pleasant. Most definitely in need of renovation. Breakfast was decent, but very typical »

« Great value »

« Pool was nice on a hot day. Parking was convenient on campus »

« Properly grounds and staff were beautiful. The only issue was the hot water it took a long time to get hot and it didn’t get very hot. The towels and bed linen were soft and comfortable for showering and sleeping. I was in a suite and I would stay again in that exact same room, »

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« Great place to stay »

« Clean,rapide et moderne. »

« Hotel was beautiful and front desk staff very nice. Had to go to desk 3 times to get bath towels and lotion because none in room. No ice bucket and no cleaning supplies or water in fitness room. Breakfast was not hot even though just put out. Got locked inside pool and front desk had to call maitinence to get me out . Local and was doing stay vacation but will never recommend this hotel »

« Proximité de l’autoroute très active qui a engendré beaucoup de bruit. Climatisation très bruyante que nous avons été obligés de débrancher pour dormir. Literie confortable. Petit-déjeuner dans les standards. »

« Manger is very rude and was mad because I wanted to extend my stay a day early and decided to ban me and my kids due to his difficult way of explaining his business »