2/10 – Ungenügend
Life W.
18. Aug. 2025
Verbesserungswürdig: Sauberkeit
Uninhabitable Conditions, Host Refused to ResolveWe booked this home for a bachelor weekend with a group of 8. Unfortunately, the property was completely uninhabitable and the host made no meaningful effort to resolve the issues despite being contacted immediately.The problems were serious:•Multiple bugs in the bedrooms (I even pulled one off myself in bed at 2:30am).•AC units poorly sealed, allowing pests inside.•Mold on the shower curtains.•Strong musty odor throughout the basement.Because of these conditions, I personally could not stay overnight in the house. I booked a hotel down the street for the entire weekend at my own expense (receipts available). I only came back to the property during the day to spend time with my group. I made all of this clear to the host right away, yet my concerns were brushed aside and no remedies were offered.When I requested a refund, the host not only refused but falsely claimed we had a dog (it was a neighbor’s, not ours). This was extremely frustrating and unprofessional. Communication was slow, dismissive, and often off-point, which I suspect may be a language barrier—but regardless, there was zero accountability or care shown to a paying guest.In the end, I had to take this to Vrbo and my credit card company. This is exactly the type of situation travelers hope to avoid when booking through a trusted platform.Bottom line: this home is not worth the cost—or any cost. Between the bugs, mold, odor, and host’s refus
Life W.
Aufenthalt von 4 Nächten im August 2025
