Piscine couverte

Avis sur Hilton Nottingham

3.5 out of 5
Hilton Nottingham
38 Milton Street, Nottingham, England

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 132 avis sur 250." "
Note des voyageurs de 8 (Bien), d’après 54 avis sur 250." "
Note des voyageurs de 6 (Satisfaisant), d’après 33 avis sur 250." "
Note des voyageurs de 4 (Médiocre), d’après 17 avis sur 250." "
Note des voyageurs de 2 (Horrible), d’après 14 avis sur 250." "

8,8/10

Propreté

8,8/10

Personnel et service

8,0/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Briony

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were upgraded to the presidential suite for £10 which was amazing! Wonderful room, great location, would definitely stay here again
Séjour de 1 nuit en mai 2024
Réponse de Esiri le 23 mai 2024
Thank you for your message. We appreciate your kind words about our hotel. We hope to see you again in the near future, if so please do not hesitate to reach out to us with any queries. Kind Regards.

10/10 Excellent

Kenneth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great experience from check in to check out.
Séjour de 1 nuit en mai 2024
Réponse de Esiri le 23 mai 2024
Thank you for your message. We appreciate your kind words about your experience with us. We hope to see you again in the near future, if so please do not hesitate to reach out to us with any queries. Kind Regards.

10/10 Excellent

Raymond

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel in a very convenient location.
Séjour de 2 nuits en mai 2024
Réponse de Reception Team le 12 mai 2024
Thank you for choosing our hotel for your stay and for sharing your experience with us. We are thrilled to hear that you enjoyed your time, and we look forward to having the pleasure of welcoming you back soon.

8/10 Bien

Brian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
When they say compact double they mean it . Smallest room we have ever stayed in for the money .
Séjour de 1 nuit en mai 2024
Réponse de Sam le 10 mai 2024
Dear Brian,Thank you for your review and choosing to stay with us.We hope to welcome you back again soon.Kind regards,Sam

8/10 Bien

Mark

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our room was fantastic ( presidential suite ). Very clean and well laid out. The restaurant food was great although service was a little slow. Breakfast buffet fantastic. A bit noisy at night as it was the weekend. Pool facility and gym also very good and well maintained.
Séjour de 1 nuit en mai 2024
Réponse de Sam le 10 mai 2024
Dear Mark,Thank you very much for your review and choosing to stay with us.I am sorry to hear that our service was slow. We will be following this up with our Food and Beverage department to ensure this doesn't happen again.We hope to welcome you back again soon.Kind regards,Sam

10/10 Excellent

Claire

Séjour de 1 nuit en avril 2024
Réponse de Esiri le 23 mai 2024
Thank you for your message. We are glad that you enjoyed your stay with us. We hope to see you again in the near future, if so please do not hesitate to reach out to us with any queries. Kind Regards

6/10 Satisfaisant

ELERI

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms are tiny- even though we had a deluxe room- manouvering atoubd the bed was a challenge!
Séjour de 2 nuits en avril 2024
Réponse de Sam le 24 avr. 2024
Dear Eleri,Thank you very much for your review. We hope to welcome you back again soon.Kind regards,Sam

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Sam le 24 avr. 2024
Dear Andrew,Thank you very much for your review. We hope to welcome you back again soon.Kind regards,Sam

10/10 Excellent

Richard

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good stay, lovely stay. Front of house team and reception team very good
Séjour de 1 nuit en avril 2024
Réponse de Sam le 15 avr. 2024
Dear Richard,Thank you very much for your positive review. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back again in the near future.Kind regards,Sam

10/10 Excellent

Michael

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
City centre location
Séjour de 1 nuit en avril 2024
Réponse de Sam le 15 avr. 2024
Dear Michael,Thank you very much for your positive review. We are delighted to hear that you enjoyed your stay with us and look forward to welcoming you back again in the near future.Kind regards,Sam

2/10 Horrible

KIRSTY

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Sam le 23 mars 2024
Dear Kirsty,We are sorry to hear that you didn't enjoy your stay with us. We would greatly appreciate your feedback on how we can improve our service for the future and how we can make your stay more enjoyable if you decided to stay with us again.Kind regards,Sam

10/10 Excellent

Wayne

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Made a work stay comfortable and quite pleasant. Thank you.
Séjour de 1 nuit en février 2024
Réponse de Sam le 5 mars 2024
Dear Wayne,Thank you very much for your feedback. I am very pleased to hear that you enjoyed your stay with us, and we hope to see you again soon.Kind regards,Sam

10/10 Excellent

Sally

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Sam le 5 mars 2024
Dear Sally,Thank you for your review. I am very pleased to see that you enjoyed your stay with us and we hope to see you again soon.Kind regards,Sam

6/10 Satisfaisant

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Yelizaveta le 7 mars 2024
Dear guest, thank you for your feedback. Please, don't hesitate to contact us if we could improve our service and provide you great stay for the next time.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel but we did not get notification that the swimming had changed from free to paid
Séjour de 1 nuit en février 2024
Réponse de Yelizaveta le 7 mars 2024
Dear guest, thank you for sharing your feedback with us. I'm glad to know that you find your stay in Hilton Nottingham to your satisfaction. And I understanding that changing policy can be frustrating however we had to make this complicated decision and hope you will understand. Hope to see you again in Hilton Nottingham

6/10 Satisfaisant

Jamie

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Second time staying there. Good check in service and friendly enough staff. Mine gripe is A I ordered a pint of becks and there were two dead flies in the bottom of the glass B the second time I’ve stayed here and the room was way too small. When you stay away you want somewhere nice to sleep and staying at the Hilton you would expect something a bit more upmarket. Won’t be staying again and price was also not value for money.
Séjour de 1 nuit en février 2024
Réponse de Sam le 5 mars 2024
Dear Jamie,I am pleased to see you had a good check-in service and our staff were friendly. Our apologies for the experience you had ordering drinks. I have spoken with the Food & Beverage Manager to make sure this does not happen again in the future.We really appreciate your feedback as it allows us to develop and improve and we hope that we can welcome you back again soon.Kind regards,Sam

10/10 Excellent

Adam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Sam le 5 mars 2024
Dear Adam,Thank you for your review. I am pleased to see that you enjoyed your stay with us and we look forward to welcoming you back again soon.Kind regards,Sam

10/10 Excellent

Rupert

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hilton Nottingham Nottingham
Used as a base for a night out in Nottingham
Séjour de 1 nuit en février 2024
Réponse de Reception Team le 7 févr. 2024
Thank you for choosing our hotel for your stay and for sharing your experience with us. We are thrilled to hear that you enjoyed your time, and we look forward to having the pleasure of welcoming you back soon.We are grateful for your kind words about our team, and we will continue to work hard every day to deliver the same level of service and enthusiasm you experienced during your stay.

6/10 Satisfaisant

Jenny

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Reception Team le 5 févr. 2024
Thank you for choosing our hotel for your stay and for sharing your experience with us. We are thrilled to hear that you enjoyed your time, and we look forward to having the pleasure of welcoming you back soon.

10/10 Excellent

Philip

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent room, lovely beds, exceptionally clean
Séjour de 1 nuit en janvier 2024
Réponse de Rotimi le 30 janv. 2024
Thank you for choosing our hotel for your stay and for sharing your experience with us. We are thrilled to hear that you enjoyed your time, and we look forward to having the pleasure of welcoming you back soon.

8/10 Bien

yumi.s

Voyage en couple
Les points forts : Propreté et équipements
Séjour de 4 nuits en janvier 2024
Réponse de Myrella G. le 20 janv. 2024
Thank you for choosing our hotel for your stay and for sharing your experience with us. We are thrilled to hear that you enjoyed your time, and we look forward to having the pleasure of welcoming you back soon.

8/10 Bien

Mr e

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Propreté
Séjour de 2 nuits en janvier 2024
Réponse de Myrella G. le 20 janv. 2024
Thank you for choosing our hotel for your stay and for sharing your experience with us. We are thrilled to hear that you enjoyed your time, and we look forward to having the pleasure of welcoming you back soon.

6/10 Satisfaisant

Nadine

Les points faibles : Confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Myrella G. le 20 janv. 2024
Thank you for choosing our hotel for your stay and for sharing your experience with us. We are thrilled to hear that you enjoyed your time, and we look forward to having the pleasure of welcoming you back soon.

6/10 Satisfaisant

Lisa

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Great location, although window view of a big metal box directly outside, Lack of tea and coffee facilities and difficult to get at reception
Séjour de 1 nuit en décembre 2023
Réponse de Rotimi le 31 déc. 2023
It was a pleasure serving you, and thank you for taking the time to share your experience. We apologise for the view from the room and the lack of tea and coffee. We hope to have the opportunity to welcome you back to our hotel in the near future.

10/10 Excellent

Charlotte

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hilton Nottingham Pet Friendly & Really nice
Stayed here on Boxing Day as we were going out to a club a five min walk away from the hotel We took our french bulldog with us to stay in the hotel and he was very impressed with the squeaky bone toy he was given at reception and took it home to play with . Quick and easy check in can’t remember the young man’s name but he validated our parking ticket so we got 20 percent off. And he was very helpful . Huge car park right opposite the hotel if you can’t get a space at the hotel as it’s quite limited We had a lovely room overlooking the main rd and it was very quiet spacious and lovely walk in shower . We did take our dogs crate with us and he was happy to sleep in there at night in the bathroom . So if your taking your pet remember to take a travel crate It was our first time traveling and staying in a hotel with our dog but it was very pleasant and easy to do at the Hilton Nottingham and I would definitely recommend it as a pet friendly hotel in Nottingham We had to pay an extra £25 deposit for our dog to stay which was absolutely fine .
Séjour de 1 nuit en décembre 2023
Réponse de Rotimi le 29 déc. 2023
It was a pleasure serving you, and thank you for taking the time to share your experience. We are glad to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future.

10/10 Excellent

a

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Really nice hotel
Great staff and very helpful. Had a good stay. Room was large and comfy in a lovely setting. Enjoyed our stay.
Séjour de 2 nuits en décembre 2023
Réponse de Rotimi le 29 déc. 2023
It was a pleasure serving you, and thank you for taking the time to share your experience. We are glad to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future.

2/10 Horrible

Amran

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Rooms are very small you cant move about. Also dont give enough coffee or tea for customers in the room.
Séjour de 1 nuit en octobre 2023
Réponse de Rotimi le 24 déc. 2023
"It was a pleasure serving you, and thank you for taking the time to share your experience. We apologize that the room was small and there was not enough tea or coffee in the room. We hope to have the opportunity to welcome you back to our hotel in the near future."

6/10 Satisfaisant

leah

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Comment from Hotel Management le 6 janv. 2024
It was a pleasure serving you, and thank you for taking the time to share your experience. We are glad to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future.

8/10 Bien

Ioannis

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Recommended. Nice spa!
A good choice for a business trip, staff were polite, there is parking space across the street and you get 30% off from Hilton hotel. There is also a big swimming pool, jacuzzi, steam room and sauna. Breakfast was pretty good and there was a lot of choice! Recommended.
Séjour de 1 nuit en décembre 2023
Réponse de Rotimi le 21 déc. 2023
"It was a pleasure serving you, and thank you for taking the time to share your experience. We are glad to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future."

10/10 Excellent

Lynne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Christmas stay in Nottingham
Helpful friendly reception as soon as we arrived room was perfect. The pool sauna and steam room were lovely and the breakfast is well worth the money situated in the middle of Nottingham City it is a perfect place to stay
Séjour de 1 nuit en décembre 2023
Réponse de Rotimi le 21 déc. 2023
"It was a pleasure serving you, and thank you for taking the time to share your experience. We are glad to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future."

10/10 Excellent

Chris

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Couldn’t be better
Everything was fantastic - staff couldn’t have done more to be helpful. We used all the facilities including the pool and everyone we encountered were really friendly (and happy even though it was busy) Breakfast was exceptional, struggle to think of anything they didn’t have - we certainly got our moneys worth!
Séjour de 1 nuit en décembre 2023
Réponse de Rotimi le 21 déc. 2023
"It was a pleasure serving you, and thank you for taking the time to share your experience. We are glad to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future."

8/10 Bien

Josh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Comment from Hotel Management le 6 janv. 2024
It was a pleasure serving you, and thank you for taking the time to share your experience. We are glad to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future.

6/10 Satisfaisant

Andrew

Voyage en famille
Les points forts : Équipements
Very small rooms
Séjour de 1 nuit en décembre 2023
Réponse de Comment from Hotel Management le 6 janv. 2024
It was a pleasure serving you, and thank you for taking the time to share your experience. We are glad to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future.

6/10 Satisfaisant

C

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ok, but could be better.
The bathroom door is ridiculously heavy, an older or infirm person would struggle as no handle to pull it open. The bathroom sink was blocked on arrival. Rooms are quite small but in an excellent central location. The doggy welcome bag was a nice touch.
Séjour de 3 nuits en novembre 2023
Réponse de Rotimi le 21 déc. 2023
"It was a pleasure serving you, and thank you for taking the time to share your experience. We apologize for all the inconvenience experienced. We hope to have the opportunity to welcome you back to our hotel in the near future."

8/10 Bien

Katie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Locely
Séjour de 1 nuit en novembre 2023
Réponse de Reception Team le 3 déc. 2023
Thank you for choosing our hotel for your stay and for sharing your experience with us. We are thrilled to hear that you enjoyed your time, and we look forward to having the pleasure of welcoming you back soon.

10/10 Excellent

Matt

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Reception Team le 21 nov. 2023
We would like to express our gratitude for choosing Hilton Nottingham as your accommodation during your recent stay. Your feedback is highly appreciated, and we are pleased to hear that you had a comfortable stay with us. We take pride in our team, and it is heartwarming to know that our services made your stay more enjoyable.

4/10 Médiocre

sean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
The breakfast and staff were very good. The room however was tiny and not in our opinion habitable. They offer room service but there no where to eat other than on the bed. My wife had to go in the toilet in order to have a enough room to put her boots on and we had to hang our coats on an ironing board which you have to put up in the hallway outside if you wanted to use it. I appreciate its an old building but i have stayed in Hiltons in York, Newcastle, Liverpool, Bournemouth etc and never had this issue. Will not use Hilton again through fear of getting a similar room. Will stick to Marriot or Holiday Inn where I have never had this issue.
Séjour de 2 nuits en novembre 2023
Réponse de Reception Team le 20 nov. 2023
We apologize we were not able to provide you with the quality of services you deserve. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay, we are going to start our refurbishment in Sep. Thank you again for your feedback and we hope you will consider staying with us again.

8/10 Bien

Martin

Séjour de 1 nuit en novembre 2023
Réponse de Comment from Hotel Management le 6 janv. 2024
It was a pleasure serving you, and thank you for taking the time to share your experience. We are glad to hear that you enjoyed your stay with us. We hope to have the opportunity to welcome you back to our hotel in the near future.

8/10 Bien

gianluca

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Reception Team le 21 nov. 2023
It was a pleasure to serve you and thank you very much for taking a moment to share your experience. I am pleased to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future.

10/10 Excellent

David

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Rotimi le 18 nov. 2023
Thank you David for taking the time to leave a review. I am pleased to see you enjoyed your stay with us and we hope we will welcome you back again soon!

8/10 Bien

Susan

Voyage en groupe
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Check in was easy but I resented being asked for a £25 deposit in case of damage, I refused to pay as it was not mentioned anywhere when I booked. There could be a map of Nottingham city centre in the room, finding where places like restaurants are proved difficult. Otherwise the room was clean, comfy beds, although no drawers to put things in, no cupboard to put bags or cases and things in. Cocktails in the evening were very good. I pre paid breakfast but it was not up to my standard, under done hash browns, scrambled eggs ok, the usual cheap fare but at £11 I would expect better quality. The toaster burnt the toast as it gets too hot. Staff were very polite.
Séjour de 1 nuit en novembre 2023
Réponse de Luke le 18 nov. 2023
Thank you Susan for taking the time to leave feedback on your stay. I am glad to hear you enjoyed your stay with us. In terms of the deposit, it is Hilton policy that we take a card upon arrival for extras and incidentals, this security deposit also allows guests to charge food and drinks to the room. However, I can appreciate the frustration this may cause. I will of course, pass on your feedback regarding the breakfast and do hope if you stay with us again that this will meet your expectations.

10/10 Excellent

richard

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable Stay
Comfortable stay at this hotel. Fairly modern designed rooms in an older building
Séjour de 1 nuit en novembre 2023
Réponse de Myrella G. le 12 nov. 2023
Thank you for choosing our hotel. It was our pleasure to serve you and we appreciate you taking the time to share your feedback. We are delighted to hear that you enjoyed your stay with us and we hope to have the opportunity to welcome you back soon.

2/10 Horrible

prasanna

Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
There was not even a chair or table to work. It's smaller than box.
Séjour de 1 nuit en octobre 2023
Réponse de Myrella G. le 12 nov. 2023
Thank you for taking the time to share your experience regarding your recent stay at our hotel. We greatly appreciate your feedback and we sincerely apologize for any inconvenience caused during your stay. Your comments are valuable to us and we will take them into consideration as we strive to improve our guest experience.

10/10 Excellent

John

Séjour de 1 nuit en novembre 2023
Réponse de Luke le 8 nov. 2023
Thank you John for taking the time to leave a review. I am pleased to see you enjoyed your stay with us and we hope we will welcome you back again soon!

8/10 Bien

Ruth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Right in the city centre, parked in car park opposite which is discounted by the hotel. Staff were available and helpful- one of the best hotel staff experiences for a while and I’ve been to a number of different hotels recently. Our twin room was compact but functional. There is an on-site restaurant but no bar lounge. Breakfast was good- especially the coffee!
Séjour de 1 nuit en octobre 2023
Réponse de Megan le 2 nov. 2023
Thank you for taking the time to provide feedback following your stay with us. I am pleased to hear you found the hotel to your liking, especially being one of the best hotel staff experiences you have received in a while. We look forward in welcoming you back to the hotel in the not so distant future. Many thanks, Hilton Nottingham

6/10 Satisfaisant

Werner

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Convenient location, and comfortable room. The spa and pool however was a let down. Beautiful pictures online however it's part of a commercial non-hotel guest gym / health club so very busy and not in great condition.
Séjour de 1 nuit en octobre 2023
Réponse de Megan le 28 oct. 2023
Thank you for taking the time to provide feedback following your stay with us. I am pleased to hear you found your room comfortable. I am sorry to hear your experience at our health club was a let down. We will certainly pass on your feedback and management will look into how they can improve the overall experience. Many thanks, Megan Barnard, Hilton Nottingham

10/10 Excellent

Lee

Séjour de 1 nuit en octobre 2023
Réponse de Luke le 28 oct. 2023
Thank you for taking the time to leave a review, Lee. I am pleased to hear you enjoyed your stay with us and hope we will welcome you back again soon

10/10 Excellent

Anne

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good central location close to shopping, pubs and venues. Taxi rank right outside. Very limited parking, but discount available at nearby multi story car park. Staff very friendly, welcoming and helpful. Very clean and well furbished throughout hotel. Leisure centre very good.
Séjour de 1 nuit en octobre 2023
Réponse de Luke le 27 oct. 2023
Thank you very much for leaving feedback on your experience! I am so pleased to see you enjoyed your stay with us and very much hope to welcome you back again soon.

8/10 Bien

Kiley

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location and lovely hotel
Hotel is the perfect location right in city centre. A beautiful building with lots of history. Rooms and facilities were high spec. Staff were lovely, friendly and helpful. Breakfast was superb cooked fresh and plenty of choice. Only small disappointments was the size of the room ( we booked standard room With king bed) it was very small not enough room to get dressed one side of the bed but, we were told this when booked and offered a bigger room for £20 a night extra, which we would recommend! But we didn’t spend a lot of time in room it didn’t matter too much it was very clean comfortable and nicely decorated and equipped. And the TV was a smart tv but didn’t connect to the internet or phone so we couldn’t watch anything other than couple of basic channels. But this didn’t spoil our stay. We loved the hotel and city and will be back will just book bigger room.
Séjour de 2 nuits en octobre 2023
Réponse de Megan le 25 oct. 2023
Thank you for taking the time to provide feedback following your stay with us. I am pleased to hear you found the hotel to your liking, especially the staff being friendly and breakfast being superb. I am sorry to hear you were disappointed in the size of the room. Due to the historic nature of the building all of our rooms are different shapes and sizes. However, I am happy to hear this did not spoil your stay and we look forward to welcoming you back to the hotel in the not so distant future. Many thanks, Megan Barnard, Graduate Manager, Hilton Nottingham

10/10 Excellent

Sarah

Séjour de 1 nuit en octobre 2023
Réponse de Megan le 24 oct. 2023
Thank you for taking the time to provide feedback following your stay with us. I am pleased to hear that you found the hotel to your liking. We hope to welcome you back to our hotel in the not so distant future. Many thanks, Megan Barnard, Graduate Manager, Hilton Nottingham