Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 637 avis sur 1123." "
10 – Excellent
637
Note des voyageurs de 8 (Bien), d’après 269 avis sur 1123." "
8 – Bien
269
Note des voyageurs de 6 (Satisfaisant), d’après 103 avis sur 1123." "
6 – Satisfaisant
103
Note des voyageurs de 4 (Médiocre), d’après 58 avis sur 1123." "
4 – Médiocre
58
Note des voyageurs de 2 (Horrible), d’après 56 avis sur 1123." "
2 – Horrible
56
9,0/10
Propreté
8,6/10
Personnel et service
8,4/10
Équipements
8,8/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
6/10 Satisfaisant
REBLE
Voyage d’affaires
11 déc. 2023
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
problématique, parking payant, 25$.
REBLE
Séjour de 1 nuit en novembre 2023
8/10 Bien
Voyageur vérifié
Voyage en famille
18 sept. 2023
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Correct
Un flottement au niveau de la qualité du service. prévoyez 20 dollars par nuit pour le parking. Sinon correct.
Voyageur vérifié
Séjour de 3 nuits en août 2023
Réponse de General Manager le 20 sept. 2023
Dear Valued Guest,Your feedback is appreciated, and we are pleased to see that your overall stay was enjoyable. On your next visit, we hope to deliver a perfect 10/10 experience, and be sure to let our staff know how we can achieve that. Until next time, we wish you safe travels home.
10/10 Excellent
Audrey
Voyage en famille
3 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Audrey
Séjour de 1 nuit en septembre 2023
Réponse de Frank Cooks le 3 oct. 2023
Thank You for staying with us we look forward to having you as our guest again. Hope you were treated like a STAR while being here. Please Come again..
10/10 Excellent
Tiara
21 mai 2024
Tiara
Séjour de 1 nuit en avril 2024
10/10 Excellent
Avril
21 mai 2024
Les points forts : Équipements
Convenient access from freeway
Avril
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 22 mai 2024
Dear Avril,Thank you for choosing Hilton Garden Inn San Francisco/Oakland Bay Bridge! We're glad you enjoyed your visit, and we look forward to seeing you again soon.
10/10 Excellent
Anthony
20 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Anthony
Séjour de 2 nuits en mai 2024
10/10 Excellent
Grant
Voyage en famille
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convient close to the city staff very nice and very quiet
Grant
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Grant,Thank you for choosing Hilton Garden Inn San Francisco/Oakland Bay Bridge to host you during your stay, and for your five-star rating. We're thrilled you loved our convenient location, close to the city while still offering the peace needed for a relaxing stay. The staff will be pleased to hear your compliments, and we hope to welcome you back soon.
10/10 Excellent
Mary
19 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mary
Séjour de 1 nuit en mai 2024
10/10 Excellent
Patty
19 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Patty
Séjour de 1 nuit en mai 2024
10/10 Excellent
juan
Voyage d’affaires
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pretty good overall
juan
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Juan,Thank you for the kind review. We're glad you enjoyed your stay, and we look forward to hosting you again at Hilton Garden Inn San Francisco/Oakland Bay Bridge.
6/10 Satisfaisant
staci
Voyage en famille avec de jeunes enfants
18 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The inside of the hotel is clean and decor is updated and modern. Staff at check-in was pleasant and I received text messages throughout my stay to check if everything was to my liking. Some staff were more friendly than others at the front desk. The hotel is a little noisy with freeway traffic. I would have liked a restaurant to visit in the day for a quick pastry or coffee in the morning. Overall a nice stay.
staci
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Staci,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our beautiful, spotless accommodations and helpful service, we're sorry your stay wasn't perfect. We are constantly working to improve, so we will be sure to share your comments with our team. We hope to welcome you back again soon.
10/10 Excellent
Cassandra
Voyage d’affaires
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and friendly staff
Cassandra
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Cassandra,Thank you! We know how important a wonderful staff and clean accommodations are, so we are delighted you were impressed. We look forward to welcoming you back to Hilton Garden Inn San Francisco/Oakland Bay Bridge for another great visit.
4/10 Médiocre
Lamar
18 mai 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lamar
Séjour de 1 nuit en mai 2024
10/10 Excellent
Leonard Sr.
Voyage en famille
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything you’d expect
Leonard Sr.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 16 mai 2024
Dear Leonard,This is what we love to hear. We are so happy you had everything you needed for a great experience at Hilton Garden Inn San Francisco/Oakland Bay Bridge, and we look forward to hosting you again!
10/10 Excellent
Walter, view park
Voyage en famille
15 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice place to stay! Will come back if in the area.
Walter
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 16 mai 2024
Dear Walter,Thank you for choosing Hilton Garden Inn San Francisco/Oakland Bay Bridge and for sharing your lovely five-star review! We are delighted you were impressed with your stay and look forward to welcoming you back again soon.
10/10 Excellent
Jorge
Voyage en famille
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Aaa
Jorge
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 16 mai 2024
Dear Jorge,Thank you very much for the five-star review! It was an honor to have you join us at Hilton Garden Inn San Francisco/Oakland Bay Bridge, and we look forward to your next visit.
4/10 Médiocre
Joey, Roseville
Voyage en famille
14 mai 2024
Les points faibles : Propreté et personnel et service
shower did not have shampoo and room was not serviced during 3 night stay.
Joey
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 15 mai 2024
Dear Joey,We're sorry to hear that you didn't have a good time with us overall and that our housekeeping policies failed to impress you. Please know that housekeeping service is available upon request, and guests can always pick up toiletries at our front desk. Despite this, we hope that everything else about your stay impressed you and that you'll consider joining us again in the future.
8/10 Bien
Brandon
Voyage d’affaires
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Safe and easy parking. Close access to Hwy.
Brandon
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 15 mai 2024
Dear Brandon,Thank you so much for taking the time to share your thoughts on your recent visit. It's wonderful to know our fantastic location suited your needs well, and we appreciate you mentioning our convenient parking situation. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!
10/10 Excellent
Judy
11 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Would go back
Judy
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 21 mai 2024
Thank you for your review and for giving us a perfect rating. It was such a pleasure having you here, and we are delighted you thoroughly enjoyed your experience. Take care, and we hope you return soon!
10/10 Excellent
ed
Voyage en couple
10 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ashley was very cordial helpful a pleasure speak with.
ed
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 13 mai 2024
Dear Ed, Ashley is an excellent representation of the wonderful, attentive service our team delivers every day, and she will be delighted to hear your compliments. We look forward to welcoming you back to Hilton Garden Inn San Francisco/Oakland Bay Bridge soon.
6/10 Satisfaisant
Gregory
Voyage d’affaires, Voyage en couple
8 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The rooms very small and lots of noise from the freeway. The staff was attentive and polite and the rooms were clean.
Gregory
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 9 mai 2024
Dear Gregory,Thank you for taking the time to share your experience with us. While we're happy to hear that our team provided courteous service, we're very sorry to learn that you were not entirely comfortable throughout your stay. We understand the need for a restful night's sleep, so we apologize that any noise impacted you. Please don't hesitate to reach out to our front desk for assistance, we're always available to address any issues. Despite this, we're glad you appreciated our immaculate accommodations and it is our hope you will consider joining us again for a better stay.
10/10 Excellent
Dalbir, Yorba linda
8 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Dalbir
Séjour de 2 nuits en avril 2024
6/10 Satisfaisant
Alejandro
Voyage d’affaires, Voyage en couple
5 mai 2024
Not friendly
Alejandro
Séjour de 3 nuits en février 2024
Réponse de General Manager le 6 mai 2024
Dear Alejandro,Thank you for sharing your feedback. We're concerned that you found your recent stay with us to be less than stellar. Rest assured, we're committed to improving, so feel free to reach out at any time to let us know how we can make your next stay a truly exceptional one. We look forward to hearing from you soon!
8/10 Bien
Andrea
Voyage en famille
3 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quite and very friendly
Andrea
Séjour de 3 nuits en février 2024
Réponse de General Manager le 6 mai 2024
Dear Andrea,Thank you for your review! It was a pleasure having you join us during your time in San Francisco. We're thrilled our hospitable team left a memorable impression on you, and we appreciate you mentioning our peaceful atmosphere. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again at Hilton Garden Inn San Francisco/Oakland Bay Bridge!
10/10 Excellent
Audrey
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Audrey
Séjour de 1 nuit en avril 2024
10/10 Excellent
TAO, Mountain View
28 avr. 2024
Les points forts : Propreté
TAO
Séjour de 1 nuit en avril 2024
10/10 Excellent
Michelle
Voyage d’affaires
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice, front desk staff.
Michelle
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 1 mai 2024
Dear Michelle,From our team at Hilton Garden Inn San Francisco/Oakland Bay Bridge, we thank you for your review. Our friendly staff works hard to ensure all our guests feel welcome and will be thrilled you appreciated their kind assistance. It was truly a pleasure having you here. If your travels bring you back to the area, please come see us again.
10/10 Excellent
Kylie
28 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Kylie
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 1 mai 2024
Dear Kylie,Thank you for staying with us and for your review. We're glad you had a five-star experience. We hope to welcome you back soon for another great stay at Hilton Garden Inn San Francisco/Oakland Bay Bridge.
10/10 Excellent
TAO, Mountain View
25 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
All excellent!
TAO
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 26 avr. 2024
Dear TAO,Thank you for staying with us and for your feedback. We're glad you had a five-star experience, and we hope to welcome you back soon for another great stay.
10/10 Excellent
Margaret
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place
Margaret
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 25 avr. 2024
Dear Margaret,Thank you very much for the five-star review! It was an honor to have you join us at Hilton Garden Inn San Francisco/Oakland Bay Bridge, and we look forward to your next visit.
10/10 Excellent
Eva
24 avr. 2024
Eva
Séjour de 4 nuits en avril 2024
8/10 Bien
Min, Santa Clarita
24 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Min
Séjour de 1 nuit en avril 2024
8/10 Bien
KT
24 avr. 2024
KT
Séjour de 3 nuits en avril 2024
10/10 Excellent
Miguel
22 avr. 2024
Les points forts : Propreté et équipements
All good
Miguel
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 25 avr. 2024
Dear Miguel,Thank you for staying with us and for leaving your feedback! We're glad you had a five-star experience. It would be our pleasure to welcome you back soon for another great stay at Hilton Garden Inn San Francisco/Oakland Bay Bridge.
8/10 Bien
su
22 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
su
Séjour de 2 nuits en avril 2024
8/10 Bien
Gunwoo
14 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Gunwoo
Séjour de 1 nuit en avril 2024
10/10 Excellent
Jerry
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jerry
Séjour de 3 nuits en février 2024
10/10 Excellent
Jinneng, Live Oak
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jinneng
Séjour de 1 nuit en avril 2024
10/10 Excellent
Charmaine
14 avr. 2024
Charmaine
Séjour de 1 nuit en avril 2024
8/10 Bien
Andrea
11 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cute place to stay
Andrea
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 13 avr. 2024
Dear Andrea,Thank you for taking the time to leave a review. We here at Hilton Garden Inn San Francisco/Oakland Bay Bridge are pleased that you were able to enjoy our amenities and comfortable accommodations. We would love to see you again on a future stay.
8/10 Bien
Jerry
Voyage d’affaires, Voyage en couple
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is convenient to San Francisco and a traveler can avoid the challenge of city traffic. The property is isolated somewhat and the staff was pleasant and helpful.
Jerry
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 10 avr. 2024
Dear Jerry,From our prime location to our friendly team members, we are so happy to know that you enjoyed everything about your time with us overall! Thank you so much for the high rating and we hope to see you again soon.
10/10 Excellent
Marvin
7 avr. 2024
Les points forts : Propreté et personnel et service
Marvin
Séjour de 1 nuit en février 2024
10/10 Excellent
Michael
3 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Best hotel. You can walk by the sea.
Michael
Séjour de 4 nuits en mars 2024
Réponse de General Manager le 7 avr. 2024
Dear Michael,Thank you so much for the five stars. We're so pleased to hear you enjoyed our beautiful ocean-view property and were able to take advantage of our strategic location, just minutes from downtown San Fransisco. We hope you will stay with us again soon.
8/10 Bien
Dwayne
29 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice
Dwayne
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 2 avr. 2024
Dear Dwayne,Thank you for staying with us during your time in San Francisco and for leaving a review! We're delighted you had an enjoyable experience, and we hope you return to Hilton Garden Inn San Francisco/Oakland Bay Bridge soon.
6/10 Satisfaisant
Corina
29 mars 2024
Corina
Séjour de 1 nuit en mars 2024
8/10 Bien
BURCU
Voyage en famille avec de jeunes enfants
29 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
nice place, needs improvement in hotel coffee, food, dining options
BURCU
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 2 avr. 2024
Dear Burcu,Thank you for choosing Hilton Garden Inn San Francisco/Oakland Bay Bridge and for sharing your kind review. We are glad you enjoyed your stay and appreciate your feedback. Your positive and constructive comments will be reviewed as we continue improving the amenities for our great guests. It would be an honor to welcome you back again someday.
10/10 Excellent
Marci, Highland
Voyage en couple
28 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had the most amazing gentleman help us at check-in. He was helpful and Informative and so very kind.
Marci
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 30 mars 2024
Dear Marci,Thank you so much for choosing to stay with us at Hilton Garden Inn San Francisco/Oakland Bay Bridge. Impressing every guest with our exceptional service is always a top priority for us, so we're thrilled our friendly team was able to uphold this standard. It was an absolute pleasure to host you, and we hope to welcome you back in the future.
10/10 Excellent
Justin
27 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Justin
Séjour de 1 nuit en mars 2024
10/10 Excellent
Charmaine
25 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Charmaine
Séjour de 1 nuit en mars 2024
8/10 Bien
SHAWKI, Canton
Voyage d’affaires
23 mars 2024
Les points forts : Propreté et équipements
Good place
SHAWKI
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 27 mars 2024
Dear Shawki,Thank you for your review and for staying with us during your time in San Francisco! We're delighted you had an enjoyable experience, and we hope you return soon.