We booked a long weekend for a mother, daughter, grandchildren weekend. We are super familiar with Sea Watch and have frequented the property quite a bit since 1999. This was one of the few units open for the weekend we were able to go. Pictures looked great and appeared to meet our needs for what we were looking for. We called the day before to Vacasa to confirm all pull outs had their own set of sheets, which was confirmed via phone. Upon arrival, the floors were gritty with sand, there was hair on the master bedroom dresser, and some of dishes / cups seemed sticky and dirty. We washed everything before we used it since it still felt sticky. We started to set up the sofa beds for our children to sleep on, and we found we were missing a set of sheets. We called Vacasa, who spoke with their manager, and told us we would have sheets in 15 minutes - this was at 6:45pm est - needless to say, no sheets arrived on arrival night, and we have to split up the one set provided to us between the two beds. I even emailed the cleaning company, and have yet to receive a response back. We received a call from the local Vacasa property the next day, who said they would have sheets sent up. Sheets arrived around 4pm on A Saturday afternoon. Sunday, we used the garbage disposal for the first time, and it didn’t work. We called the downstairs office and were asked if we used the switch, which we did, and then they proceeded to walk us through how to reset the disposal - not something I really signed on to do during our vacation. Almost 20 minutes later, the towel rack in the master bath fell - nobody was even in the room. We called back, and were told someone would be up the next day to fix it - we checked out today, and it still wasn’t back up and nobody came up to even check on it while we were there. Multiple electrical outlets didn’t work, the coffee table was showing its age with warped edges on it like it got super wet and started to bubble. There was a large scrape on the wall living room wall that was there when we checked in as if someone just took the chair and turned around fast against the wall and it scraped the paint off. The washing machine and dryer could use an update - we did towels regularly while there to remove sand, and even with 2-3 towels in the dryer, we had to put them on 2 times. Pots and pans are extremely outdated as well. The unit
Fit what we needed for the weekend, but could definitely use an update in paint, fixtures, etc.