Hat Moon Palace Jamaica – All Inclusive einen Pool?

Ja, diese Unterkunft verfügt über 4 Außenpools und ein Kinderbecken.

Ist Moon Palace Jamaica – All Inclusive haustierfreundlich?

Nein, in dieser Unterkunft sind Haustiere nicht erlaubt.

Wie viel kostet das Parken bei Moon Palace Jamaica – All Inclusive?

Parken ohne Service und Parkservice sind in dieser Unterkunft kostenlos verfügbar.

Wann ist der Check-in bei Moon Palace Jamaica – All Inclusive?

Der Check-in ist zu folgenden Zeiten möglich: 15:00 Uhr–jederzeit.

Bietet Moon Palace Jamaica – All Inclusive einen Shuttle zum Flughafen?

Ja, es wird ein Flughafentransfer angeboten, der auf Anfrage verkehrt. Es fällt eine Gebühr von 10000 JMD pro Person an.

Bietet Moon Palace Jamaica – All Inclusive einen All-inclusive-Service an?

Ja, es handelt sich um eine All-inclusive-Unterkunft. Alle Speisen und Getränke sind inbegriffen. Zu den Aktivitäten gehören unter anderem: Kajakfahren, Aerobic-Kurse und Barkeeper-Kurse.

Wo befindet sich Moon Palace Jamaica – All Inclusive?

Diese Unterkunft am Strand liegt im Regionalpark und ist dank der hervorragenden Lage (Ocho Rios) nur 0,2 km von Ocho Rios Craft Market und 4,3 km von Dunn's River Falls entfernt. Ebenfalls höchstens 10 Minuten entfernt: Turtle Beach und Turtle River Park.

Moon Palace Jamaica – All Inclusive Bewertungen, Angebote & Fotos 2025

Zur Gegend

Moon Palace Jamaica – All Inclusive in Ocho Rios liegt in der Nähe von Freizeitparks und am Strand. Ocho Rios Clock Tower und Ocho Ríos Fort zählen zu den Sehenswürdigkeiten der Region. Wer gerne shoppen geht, wird hier fündig: Ocho Rios Craft Market und Landmark Plaza. Du bist mit Kindern unterwegs? Mit diesen Attraktionen kannst du den Kleinen bestimmt eine Freude machen: Reggae Xplosion Museum und Shaw Park Botanical Gardens. Beim Kajakfahren, beim Tauchen und beim Schnorcheln finden Wasserratten in der Nähe genug Abenteuer rund ums kühle Nass.

Zum Reiseführer für Ocho Rios

2/10 – Ungenügend

Marley Ken

25. Mai 2025

Aufenthalt von 1 Nacht im Mai 2025

8/10 – Gut

Carlton, Edmonton

1. Okt. 2025

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

Room service was efficient. Good delivery time between the order and delivery

Aufenthalt von 2 Nächten im September 2025

10/10 – Hervorragend

Valencia

Mit der Familie gereist

30. Sept. 2025

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

The staff was so friendly and helpful.

Aufenthalt von 4 Nächten im September 2025

10/10 – Hervorragend

Yvonne

30. Sept. 2025

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

All excelwntb

Aufenthalt von 2 Nächten im September 2025

2/10 – Ungenügend

Samantha

30. Sept. 2025

Gut: Personal & Service und Zustand der Unterkunft

Verbesserungswürdig: Sauberkeit

Aufenthalt von 5 Nächten im September 2025

6/10 – Okay

Joan

Mit einer Gruppe gereist

29. Sept. 2025

Gut: Personal & Service und Zustand der Unterkunft

Verbesserungswürdig: Sauberkeit

The staff at the Moon Palace are the only saving grace a lot of things that were being charged that should’ve been included in an all inclusive package and the wedding department need to be more flexible with their customers and a bit kinder as weddings are a big occasion for the couple. The rooms were cleaned great some days and not even swept at other times. Housekeepers need to realize that 6:30a is not the time to have a laughing chatting conference when the rooms are occupied

Aufenthalt von 5 Nächten im September 2025

2/10 – Ungenügend

mykale, MattesonIL

Mit der Familie gereist

29. Sept. 2025

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft

This is by far one the worse vacations I ever experienced! This resort is just money hungry and don’t care about their guest! We went two days without hot water then it shut off completely in the mist of me showering and they didn’t want to accommodate us and move us into a room that had water because they claimed they were all booked up for the weekend but when we did the 90 minute tour to invest in the property, two of the representatives said if we would buying into the property, they would be willing to upgrade my room since the front desk couldn’t do anything about it, and I told them that wasn’t fair to make us invest first in order to get compensated for something that was a hotel issue! Why would I want to invest in this company and I’m having problems on my first visit. I went to public relations everyday they kept giving me the run around about the water getting fixed and a manager being available to help me about a refund! They don’t care about making you feel welcomed and I will neverrrrrrr go to any of their properties again!

Aufenthalt von 3 Nächten im September 2025

10/10 – Hervorragend

Nicco

Mit dem Partner gereist

28. Sept. 2025

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

Everything was awesome about the property!! Amazing staff and food!!

Aufenthalt von 3 Nächten im September 2025

6/10 – Okay

Rayon

27. Sept. 2025

Gut: Sauberkeit und Personal & Service

Yes

Aufenthalt von 2 Nächten im September 2025

10/10 – Hervorragend

GraceAnn

Mit der Familie gereist

26. Sept. 2025

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

Great location food and activities. Customer cervice was excellent. Shan from the lobby bar was exceptional

Water cycling , one of the included activities on site

Aufenthalt von 5 Nächten im September 2025

10/10 – Hervorragend

Linnett

24. Sept. 2025

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft

It was a beautiful experience. The front desk staff was very helpful , they detailed everything that we needed to know, she was so professional. Her Name is yanikee I hope my spelling is correct , she makes me wanted to stay longer. I must return

Aufenthalt von 5 Nächten im September 2025

10/10 – Hervorragend

Kenesha, Brooklyn

Mit dem Partner gereist

24. Sept. 2025

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

I loved everything about Moon Palace. The staff was excellent, they went above and beyond, literally every staff I encountered were so nice. I loved the food and my room was very nice and clean. Would definitely come back here again.

Aufenthalt von 3 Nächten im September 2025

8/10 – Gut

Annette

Mit der Familie gereist

24. Sept. 2025

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

Everything was beautiful except I didn’t receive my bag

Aufenthalt von 4 Nächten im September 2025

4/10 – Schlecht

Emelissa

Mit der Familie gereist

23. Sept. 2025

Verbesserungswürdig: Personal & Service und Ausstattung

This hotel was advertised as a “5-star” resort, but unfortunately, my family and I did not receive service that reflected that rating. We often felt like we were inconveniencing the staff, especially when requesting basic amenities such as having our mini fridge refilled. The level of hospitality we expected simply wasn’t there. Even more concerning, my family and I felt discriminated against during our stay. It was noticeable that the staff treated guests who resembled them more favorably. For instance, my elderly mother politely asked a kitchen staff member a question and was met with a raised voice instead of a respectful response. Many staff members came across as dismissive, and at times, outright rude—ignoring us when we sought assistance. One particularly disappointing moment occurred when we were heading to the pool and approached some seats. A lifeguard saw us and abruptly told us, in a rude tone, that the chair we were going for was hers. It felt unnecessary and unprofessional. This experience was truly disheartening. Like everyone else, we work hard and simply wanted to enjoy our vacation. While I would return to Jamaica, I would not return to this resort.

Aufenthalt von 4 Nächten im September 2025

6/10 – Okay

Soraya

Mit dem Partner gereist, Mit der Familie gereist

23. Sept. 2025

Gut: Sauberkeit und Ausstattung

Verbesserungswürdig: Personal & Service

The property made several mistakes with dinner reservations twice and did not care in making it right after making us wait for over an hour. Also staff will tell you different things when asked the same questions. Would not recommend this location at all.

Aufenthalt von 4 Nächten im September 2025

6/10 – Okay

Maythe

Mit der Familie und kleinen Kindern gereist

23. Sept. 2025

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

Beach view

Aufenthalt von 5 Nächten im September 2025

8/10 – Gut

David

Mit dem Partner gereist

23. Sept. 2025

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

Too much pressure to purchase travel plans, I felt it was more important for them to sell plans than for you to enjoy your vacation. Makes us feel very uncomfortable.

Aufenthalt von 3 Nächten im September 2025

6/10 – Okay

Harikesh

Mit der Familie gereist

22. Sept. 2025

Gut: Sauberkeit

Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft

Overall, we had a average to bad experience during this stay. It seems like such a commercial operation where they are trying to nickel and dime us at every step. When we checked in, they offered us an upgrade to the room for an additional 500$ which we took. They didn' tell us that our original room was ready and this new upgraded room was not and we had to wait for 3 hours with a toddler after traveling for 8 hours, for the room to get ready. At every restaurant the service was so marginal. The servers were literally rolling their eyes for simple requests. They would start off as soon as we sat down, with telling us what was not available in the menu. Which usually would be the most popular/best dish in the menu. SO most of the menu items that were available were like, bagged salad veggies, the frozen to deep fired breaded stuff, fries etc, which we were sick of after day 2. They said we had 750$ of resort credit, but its actually just a way to get you to spend more. You cant actually use that for any of the services until you spend way more than 750$. Even at the gift store, a tote bag is 175$ and you have to pay 15% fee if you use resort credit. Plus the usual marketing strategy of trying to get you to attend a session to sell time shares at promotional breakfast, trying to get you to buy 250$ for future visit at check out. The funniest thing was during checkout they spent 15 mins to figure out if we stole a ceramaic soap dispenser or if there never was one in the room!

Aufenthalt von 4 Nächten im September 2025

6/10 – Okay

Kathy

Mit der Familie gereist

20. Sept. 2025

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

Ocean view

Aufenthalt von 4 Nächten im September 2025

10/10 – Hervorragend

MAGALY

20. Sept. 2025

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft

Excellent facilities, restaurants and bars offer variety, recommendes this hotel

Aufenthalt von 2 Nächten im September 2025

6/10 – Okay

Richard Anthony

Mit der Familie gereist

20. Sept. 2025

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

We paid for the upgrade we received $1,300 for the vip section of the hotel on the first floor beach walk out with patio and hammock.. this room had no air conditioning they worked on it until about 1 am. 1st day wasted on moving from room to room and slept in 82degrees. Second day we finally got moved 3 doors down. The temp was 72 and kept climbing into the day. They worked on it until midnight same guys same issues as the other room. Slept in 82 degrees again. Finally got moved again the 3rd day to a new room 3rd floor lost beach access and hammock… price still the same of course. But we did have air. In these moves we moved ourselves twice and they moved us twice. We had to go to public relations every time they never came to us until Hensley got involved. She was the last person we had to deal with. She communicated well. She verified that the room had air before we were moved there and she had our luggage’s moved. We agreed on free couples massage 50 min and 2 days of the upgrade money back. After all of the moving we were finally able to start our vacation on the 3rd day. They were more concerned with the palace presentation for travel than our comfort. The place was outdated and not worth what we paid. The crowd there is a more party crowd not our vibe we went to relax which is why we paid extra to be on the quiet side of the resort. We will not stay at this facility again.

Aufenthalt von 7 Nächten im September 2025

2/10 – Ungenügend

guerline

Mit der Familie und kleinen Kindern gereist

20. Sept. 2025

Gut: Zustand der Unterkunft

Verbesserungswürdig: Sauberkeit

It shouldn't take an hour to check in and then another hour to check out. Although they offered late check out it wasn't available. That seem to be the theme for whole trip. What offered was never available. Restaurants on the property were always booked expected for the buffet. The buffet was probably the best to eat. I was disappointed with this resort and wont return .

Aufenthalt von 4 Nächten im August 2025

10/10 – Hervorragend

Rasheem

Mit der Familie und kleinen Kindern gereist

19. Sept. 2025

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

I loved everything. Amazing trip

Aufenthalt von 4 Nächten im September 2025

8/10 – Gut

nicole

Mit dem Partner gereist, Mit der Familie gereist

19. Sept. 2025

The properties lovely located in downtown Ocho Rios with used to the ocean and the bay. We were so happy to book with Expedia because we got special service and credits that we used at the spa. You still have to pay a service fee for whatever you use your credit on. The interior of the hotel is great that I do think the exterior needs maintenance and I wouldn’t say it was 5 star more 3.5. The food was great, especially for an all-inclusive especially the Jamaican food.

Aufenthalt von 3 Nächten im September 2025

8/10 – Gut

Leigha Jade

Mit der Familie gereist

19. Sept. 2025

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft

This property was so beautiful. The view from the room was amazing and the food was excellent. Looking forward to coming back next year

Aufenthalt von 7 Nächten im September 2025

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