Hotel Old Saybrook

« Awesome! »

« Cher pour ce que c'est »

« The room was very spacious, with a nice fire place. Very quiet also. Nice views, directly on the marina. But I have to say that the beds are sloping, and the pillows are so unconfortable (too firm) that the entire family slept without any. »

« it was a short conversation when I checked in. The front desk asked for my ID copy and credit card, did not mention other things like breakfast arrangement, nearby restaurant info if we are interested. The breakfast is very basic, even did not have hot oatmeal. Its location is good. »

« Personnel très sympathique Hôtel très propre Petit dej sympa Je recommande »

« Smelled like old cigarettes, there were some hairs in the bath and on the floor. »

« Very good place »

« Équipements ne fonctionnant pas - prises électriques, et lavabo bouché »

« Il y avait encore du café dans la cafetière des tasses avec du café. Pour le départ personne a la réception (même en sonnant) on a du laisser les clés dans la chambre »

« La piscine ne fonctionnait pas et il n’y avait pas de déjeuner.Le matelas était vieux »

« We really enjoyed 2 nights at Westbrook Inn. The bed is comfortable, breakfast is delicious, house is beautiful, staff is supper kinda and helpful. Overall Westbrook is a cute town and we certainly feel rejuvenated and happy in this anniversary trip. »

« The building and grounds need maintenance. There's rotting window sills and rain damage on the ceiling, spots of bleach on the carpets and the doorknob of a closet came off in my hand. The TV in the room is incredibly small, the size of a computer screen. You don't come to a hotel to watch TV but like showers, you expect a nice experience. The breakfasts were ok, but not great. »

« This was our second stay at the Madison. We loved this property and may return at some future date. Our experience with staff members were short of the standard set during our first visit. Check in was lengthy. The desk attendant was off eating dinner. The valet parking attendant filling in (unable or trained to help) called him back to the front desk. He hurriedly checked us in and issued 2 key cards; neither worked upon reaching our room. So we returned to the front desk. He was once again...

« Comme à la maison. Confort et convivialité. »

« The staff was very helpful with where you needed to go and how to get there. »