Front desk people were great, as they always are at this location. The good: Main areas of room reasonable clean. Floor appeared cleaned and mopped on the areas where you walk. The location is convenient because it's right next to a convenience store and west olympia isn't far. Air conditioning unit working and in good order. The bad: Fridge had not been wiped out. Red jelly-like substance smeared on the top rack. Crumbs of last guest on the bottom of the fridge. Faint sea-food like smell in the room permeated and did not go away, I just got used to it. The areas of the floor that are visible to the eye but not walked on had not been cleaned. Bed was neat, clean and tidy, however it was not real comfortable. Last time I stayed it was, so it really depends on what room you get, I think. There was a long black hair on the side of the shower wall. There was a short curly hair in the bottom of the tub. It grossed me out and I declined to take a bath like I had planned and just took showers. Looked like cleaning the room was a rush job. For what people pay if it's only one night, we deserve better. The good again: the front desk people are always a great example of excellent customer service and always have a great attitude. That matters a lot. This company does great with front desk service but needs to raise their housekeeping standards when they train staff in that role.
Most places like this have a breakfast room and provide you with a substantial breakfast. This one does not. They did however give us a kitchen in our room, although you have to get utensils, dishes, pots and pans from the front desk. In any case, we didn't use the kitchen. Also the mattress was not great and the room smelled like fresh wall paint. You can do better for your money.
Certain staff is amazingly gracious. I stayed at this location for almost four months. When you reside at a location with multiple people you always have stipulations but local staff seemed to deal with local situations fairly well. They have the most whitest sheets ive ever seen, most prompt response to issues and a knack for dealing with the most vast of issues. My car was towed however without notice which should have been dealt with differently. I understand circumstance but believe we all have some. Blessings to the kind staff i did get to know.
It says there is a breakfast offered. We went before the breakfast hours were over. There was coffee and instant oatmeal available. No juice, no pastries, no fruit...you can advertise breakfast with options you had.
The floor was dirty from.prior guest/guests , dog hair on the walls and water pressure in shower was weak.
I liked having a big fridge and kitchen in the room.