4/10 – Schlecht
Graham O.
26. Juli 2025
Verbesserungswürdig: Sauberkeit
I will start with the positives, the location for us was excellent. We’ve stayed at Storey Lake several times and the property looked great on the website. The negatives, the cleanliness of the house was unacceptable. After a long flight we had to start cleaning and had to try to get rid of a really strong smell of garlic. There was large amounts of dust everywhere in the house, it was dust that had been there for a long time. The furniture is tired and stained and needs a refresh. The beds were uncomfortable. The master room had a king frame but queen mattress. The humidity in the property was high, 75% on the Hive thermostat. Combined with 72deg on the thermostat it was uncomfortable every day and there was also a musty smell. We had to use the fans in the house to try to cool the property but they were thick with dust when we found them. I couldn’t recommend the property as we found it and we won’t be booking it again. Agent asked if we wanted a cleaning team to come round to discuss the issues but we had done the work for them already. I don’t know what the previous guest paid a cleaning fee for??
Graham O.
Aufenthalt von 17 Nächten im Juni 2025