6/10 Satisfaisant
Paul W.
3 sept. 2024
Les points forts : Propreté
2.5 Stars - Not the greatest experience.....MOLD!!!!!!!
I'm going to be as objective as I can and stick to the facts. Note that we are originally from Orlando and have stayed at this property (not this unit) 2 times prior.
The good:
-property is clean
-bed was comfortable
-pack and play for our baby was super convenient
-the property itself is well guarded
-pool is great along with all other amenities
-Sams Club right across the street which is awesome!
-close to all parks and attractions
The bad:
-furniture is old and terrible (worst sofa I've ever sat on).
-the only "updating" done to this unit was appliances, counters, paint and flooring
-electrical outlets in kitchen do not work (reset the GFI and nothing)
-shower heads look and perform like they are from the 80s
-3 days into our vacation, the hot water heater over flowed and flooded the kitchen and master bath. We used all of our towels to keep the water from spreading and cleaned up as much as we could (on vacation). We went out for dinner and came back at 9pm to plumbers in the unit trying to fix the tank. Plumber told me that he couldn't fix the valve because he didn't have the right parts. He said he would come back Saturday after we checked out.
-2 days later the hot water tank over flowed again and flooded the unit worse. We spent our last day of vacation dealing with the rental company and waiting for people to come and clean and bring us new towels so we could shower.
-MOLD around hot water tank (I have pics of all)
Compensation for inconvenience was $60.99
Paul W.
Séjour de 7 nuits en août 2024