Rating Details:
The property manager was somewhat unhelpful.
The vacation rental was spotless.
I was very happy with the location.
I was very satisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
While our stay was very nice, clean, and enjoyable, we had a mishap after leaving. We called less than 2 days after leaving our vacation home to let the staff know we had left a very expensive piece of equipment (a very large professional blow dryer for dogs) in the guest bathroom under the sink. After 10 days of calling and speaking back and forth, the management refused to retrieve our blow dryer from the property for days until either 1) another guest stole it or 2) staff took it for themselves. It was absolutely ridiculous that it took over 1 week for these people to get someone to go check out on the blow dryer, and it wasn't for nearly 10 days until they told us it "couldn't be retrieved". If they had checked the day we called, it would have been there. I sincerely don't even believe they actually checked because the place was occupied and they didn't want to bother the people staying there. So after leaving we had to buy a new dryer for a few hundred dollars after spending nearly a thousand dollars staying here. The service we received after we left was just so rude and unsympathetic.