We were excited when we found this listing. The condo looked great in the pictures, and the location was great, but upon arrival the reality set in.
When we arrived, there were cockroaches by the patio door. We get this is Florida, but to have live roaches when the condo was supposedly just cleaned is unacceptable.
None of the pillows on the bed had any pillowcases. We had to go to Walmart and purchase them. Two of the beds didn't have sheets, and the chairs all had significant stains on the seats, the carpet needs to be replaced, the washer and dryer were so moldy and disgusting we refused to wash any of our clothes in them. The bathroom had dirty towels still hanging on the towel racks.
The pool and patio area were extremely dirty and the pool pump and filter were not working. There is a gaping hole in the ceiling over the patio that has obviously had work done that is just covered with a sheet of plywood screwed in.
I communicated with the owner/manager and while he had the cleaning crew come back in the next morning, they only addressed the few issues I brought to his attention in our texts from our arrival night. He did provide a credit of one night (after I reminded him about it on the final night of our stay), but we were still very disgusted by the condition of the property. If we could have received a refund, we would have gladly left and found someplace else to stay.
If you are considering renting this property, we recommend finding somewhere else to stay!
