6/10 Satisfaisant
Darice H.
28 juil. 2025
The property was very nice and spacious for our family. However, the air was not working properly, and I had to reach it multiple times. The house was at 92 degrees when we arrived at 4:50 pm., and it took until 7:30 am the next morning to cool off and reach 72 degrees when the thermostat was set at 70 from the time we set it at 4:50 pm. HVAC guy comes out, the freon needed to be adjusted, it takes about an hour to cool down. However, we waited two -three hours, and no air was coming out of the vents. I reached back out again no one came back out until the next morning. We had to go and purchase Fans from Target to try to cool down. All the doors were closed; the house should not have taken that long to cool off. On Tuesday morning, the HVAC guy came back out and stated he had to bump the fan up some, and that the unit is too small to cool the home. Then he had words with another worker who was trying to tell him to check other things out before leaving, but then said to the other guy, It's not their problem. Then tell me not to cook, use the grill outside. WHAT REALLY!! The back slide door does not lock. The upstairs Peter Pan room beds are wobbly and need fixing. I have reached out multiple times about this, but no one has come out to fix it in the 5days there. The house needs a deeper cleaning. The shower walls were still dirty with hair and soap scumb on them. We had to clean the house before sleeping and using the bathrooms. Took two days before trash was picked up.
Darice H.
Séjour de 6 nuits en juillet 2025