Städtereisen Otazu

Sehr zentral gelegenes 2 Sterne Hostel. Nettes Personal, unproblematisch Ein-unf Auschecken. Frühstück all you can eat für 9€ problemlos im Hostel nachgebucht (2 Arten Brot mit Möglichkeit zum Toasten, Marmelade, Honig, Nutella, Butter, Croissants, Schokocroissants, Obst, Tortilla, Schinken, Käse,Tomaten, Orangensaft, Wasser, Kaffeemaschine mit verschiedenen Variationen), Zimmer mit Balkon war sauber, Waschbecken im Schlafzimmer, eigenes WC mit Dusche. Straßenlärm sowie Gerede auf dem Flus war zu hören, für uns aber erträglich. Ich würde dieses Hostel nochmal buchen, da es für den Kurzurlaub völlig ausreichend war.

We had a fantastic stay at GOIEN Boutique Hotel and would definitely return. The hotel is exceptionally stylish and beautifully designed, with great attention to detail. Everything feels brand new and creates a very special atmosphere. The rooms were extremely comfortable, especially the beds, which ensured a great night's sleep. Despite being located right in the heart of Bilbao's Old Town, the rooms were surprisingly quiet. The staff was incredibly friendly and welcoming, making us feel at home from the moment we arrived. The overall comfort and feel-good factor of this hotel is outstanding. Considering the quality, design, and service, the value for money is simply unbeatable. A truly wonderful boutique hotel that we would highly recommend and happily book again on our next visit to Bilbao.

Checkin Prozess war etwas langwierig, ansonsten alles in Ordnung. Die Lage ist hervorragend um überall hin zu gelangen.

The hotel has comfortable beds and a great location to reach city center, San Mames stadium and Metro line 1 to the Plentxia beach in very short time. Also a modern gym is there. But it is more suitable for private guests and not so much for business guests. As a business guest i would not book again. Sunday morning 4:30 i checked out and two times in advance i gave my full company adress and VAT number at the reception to receive bill at check out for 615.76 Euro. The reception people said, it is no problem at all. On this Sunday morning a very young guy was very unexperienced and told me he had company bill printing just on the first day in his education and totally forgot about that. I got no bill and complained at the hotel on Sunday morning 9:00 after being back in Germany. After more than 3 days still no bill for my accounting depsrtment and even no reply at all. Very unprofessional. It is a pity to scare off business guests by not giving them a bill and let untrained staff sit at front desk alone.

Die Lage ist toll und sicher, direkt gegenüber vom Guggenheim. In der Nähe genügen Einkaufsmöglichkeiten. Wer Restaurants und Bars sucht, kann rüber auf die andere Flussseite laufen. Die Wohnung hat eine super Größe.