Hotel Ozona

« Si on fait abstraction de l’odieuse personne à la réception qui s’est montrée impolie, irrespectueuse et incompétente ( jamais vu ça !!!) et qui nous a attribué ( volontairement ou non) une chambre qui sentait très fort le vomi, on peut dire que l’hôtel était très bien….. »

« Hôtel tres propre et confortable. »

« Très déçue car le spa et piscine, même s'ils sont a l'intérieure n'étaient pas en fonction et ce n'était pas indiqué lors de ma réservation »

« Clim extrêmement bruyante »

« The hotel itself was great. Breakfast was great. The room was great. Check in was a nightmare due to a lady named carol. I booked the room for my daughter calling ahead of time. To make sure she can have a late check in because she was driving across texas for her.To be turned away by carol and was literally sleeping in the parking lot.When I called her to see if she was in her hotel at four a m. After a twenty minute argument on the phone with miss carroll, my daughter was able to get into the...

« Late check in perfect. Room clean. »

« La chambre était grande mais la propreté »

« Nice clean hotel. Friendly staff. Complimentary breakfast is basic but has hot options. Exceeds expectations. Highly recommend »

« The room was advertised on the »

« Even though the staff was nice and professional, the hotel rooms and the hotel in general were run-down. The rooms we stayed in had dirty walls, and the mattresses were as hard as rocks. A little paint goes a long way. The staff was super nice; it's just that the hotel was very outdated. We had to stay there due to no vacancy at the other hotels in Big Lake. I probably wouldn't stay here again if it were an option. »