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Reviews of Holiday Inn Glasgow Airport, an IHG Hotel

3 out of 5
Holiday Inn Glasgow Airport, an IHG Hotel
Glasgow Airport, Abbotsinch, Paisley, Scotland

Reviews

8.0

Very good

Rating 10 - Excellent. 512 out of 1174 reviews" "
Rating 8 - Good. 321 out of 1174 reviews" "
Rating 6 - Okay. 168 out of 1174 reviews" "
Rating 4 - Poor. 89 out of 1174 reviews" "
Rating 2 - Terrible. 84 out of 1174 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Right at airport
Stayed 1 night in May 2024

8/10 Good

Kristina

Travelled with group
Convenient to airport
Stayed 1 night in May 2024

10/10 Excellent

Malgorzata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location next to the airport
Stayed 1 night in May 2024
Response from HSE on 19 May 2024
Hey Malgorzata, thank you very much for the 5! It is great to hear that you found our location to be ideal for you during your travels and we hope to see you again on your next trip through Glasgow Airport! Kind Regards, Your Hospitality Service Expert

2/10 Terrible

Gerry

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room did not look like Expedia photos. The furniture and carpets were worn and dirty.
Stayed 1 night in May 2024
Response from HSE on 17 May 2024
Hi GerryWe are sorry to hear that you did not enjoy your stay with us and do appreciate your feedback as it allows us to investigate areas identified by our guests as not to standard and address where necessary. Kind Regards, Your Hospitality Service Expert

10/10 Excellent

Marion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy walk to the terminal building at Glasgow airport I did have a problem finding correct lane to enter parking at the hotel
Stayed 1 night in May 2024
Response from HSE on 17 May 2024
Hi MarionMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

8/10 Good

Gavin

Liked: Cleanliness, staff & service, amenities
Room was very basic and likely needs a deep clean. No fridge and no cupboards/drawers to store clothing. Amazingly convenient location in relation to getting my flights to Glasgow, but not exactly to the standard I would expect.
Stayed 2 nights in May 2024
Response from HSE on 17 May 2024
Hi GavinMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

6/10 Okay

David

Excellent location short walk to terminal. Unfortunately our room was 25C temperature when we got there and I couldn’t get the thermostat to work. I phoned front desk and they said they would send someone up but nobody came. Sleepless night.
Stayed 1 night in May 2024
Response from HSE on 17 May 2024
Hi DavidWe are sorry to hear that you did not enjoy your stay with us and do appreciate your feedback as it allows us to investigate areas identified by our guests as not to standard and address where necessary. Kind Regards, Your Hospitality Service Expert

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an early flight from Glasgow in the morning and it is so easy to walk to the airport. The bed was very comfortable and the room was very clean. Getting a bus to and from Glasgow is so close and arrives every 10 minutes.
Stayed 1 night in May 2024
Response from HSE on 17 May 2024
Hi Mary Many thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

8/10 Good

Michelle

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Proximity to airport
Stayed 1 night in May 2024
Response from HSE on 16 May 2024
Hey Michelle, thank you very much for taking the time to review your recent stay with us. It is great to hear that you found our ideal location to be convenient to you during your travels. We do hope to welcome you back on your next trip though Glasgow Airport! Kind Regards, Your Hospitality Service Expert

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, couldn't be more convenient for Glasgow airport
Stayed 1 night in May 2024
Response from HSE on 13 May 2024
Hi StevenThank you for review. I am glad to read that you enjoyed your stay with us. We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

8/10 Good

Gordon, Seagrave

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very convenient right at the airport. Take note they have two Holiday Inns there one is a Holiday Inn Express and this one is just Holiday Inn. Make sure you walk to the right one or you'll be dragging your luggage for an extra 10 min walk between the two.
Stayed 1 night in May 2024
Response from HSE on 13 May 2024
Hi Gordon Many thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service
I like that it was walking distance to the airport. It’s an old hotel that has been renovated and it shows. Breakfast cost extra.
Stayed 1 night in Apr 2024
Response from HSE on 12 May 2024
Hi AmandaMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally clean. Excellent staff.
Stayed 1 night in May 2024
Response from HSE on 11 May 2024
Hi SeanThank you for your review. I am glad to read that you enjoyed your stay with us. At the Holiday Inn we aim to make every guest feel welcome and special, I am glad to read that we achieved this during your stay with us. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

8/10 Good

carol

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to terminal
Stayed 1 night in May 2024
Response from HSE on 11 May 2024
Hi CarolThank you for your review. We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

6/10 Okay

Janice

The location was perfect. The room was decent enough though it could use some sound proofing. I could hear people in the hall the toilet above flush. And other noises.
Stayed 1 night in May 2024
Response from HSE on 11 May 2024
Hi Janice We are sorry to hear that you did not enjoy your stay with us and do appreciate your feedback as it allows us to investigate areas identified by our guests as not to standard and address where necessary. Kind Regards, Your Hospitality Service ExpertKind Regards, Your Hospitality Service Expert

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service
Very comfy bed Good choice at breakfast Friendly staff
Stayed 1 night in May 2024
Response from HSE on 11 May 2024
Hi Duncan Many thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. At the Holiday Inn we aim to make every guest feel welcome and special, I am glad to read that we achieved this during your stay with us. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

6/10 Okay

Christine

Convenient to airport
Stayed 1 night in May 2024
Response from HSE on 11 May 2024
Hi ChristineWe are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights.Kind Regards, Your Hospitality Service Expert

10/10 Excellent

Margaret

Walking distance to the airport.
Stayed 1 night in Apr 2024
Response from HSE on 8 May 2024
Hi MargaretMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

4/10 Poor

Anne

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from HSE on 8 May 2024
Hi AnneWe are sorry to hear that you did not enjoy your stay with us and do appreciate your feedback as it allows us to investigate areas identified by our guests as not to standard and address where necessary. Kind Regards, Your Hospitality Service Expert

2/10 Terrible

Susan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible from start to finish . Allocated on top floor, appeared to be mainly storage rooms,stained carpets wall scuffed. But as it was 2am I went to bed. The room was clean ,but very dated. Next morning I couldn’t get the shower to work ,and also the tv. I asked a room attendant to help me with this,she agreed the batteries weren’t working in remote,she went to next room to get another but there wasn’t one!!! Breakfast was a massive let down,poor selection ,needed replenishing ,the ambience of the restaraunt was non existent .very poor for a stay that had cost me (solo traveller) £/112 I did complain at check out,the receptionist explained the hotel was being refurbished .no good for me ,won’t stay again she made no attempt to refer my complaint to management .
Stayed 1 night in Apr 2024
Response from HSE on 8 May 2024
Hi SusanThank you for taking the time to leave feedback from your recent stay at the hotel.Please accept my apologies regarding some of the issues you experienced during your stay. I will ensure that your comments will not go missed and be passed on to the Management team so we can see what improvements need to be made in moving forward.We really hope that this does not deter you from returning in the future, however, if you would like to discuss anything in any further detail, please do not hesitate to contact us.Kind Regards, Your Hospitality Service Expert

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Apr 2024
Response from HSE on 5 May 2024
Hi RobertMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

8/10 Good

vivien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and convenient. Easy walk to the terminal
Stayed 1 night in Apr 2024
Response from HSE on 5 May 2024
Hi VivienMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

6/10 Okay

McHugh, Strachur, Cairndow

Liked: Staff & service
Location is great.
Stayed 1 night in Apr 2024
Response from HSE on 1 May 2024
Hi McHughThank you for your review. We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely close to the airport. Very safe passage at 4:30 A.M.. reasonable price.
Stayed 1 night in Apr 2024
Response from HSE on 1 May 2024
Hi Jerry Many thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert

2/10 Terrible

Helen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water, had to have a cold shower before an early morning flight. Called reception and they said they had to run a tap to heat up the water! The very least i expect of a hotel is hot water, the room was filthy, black gunk around the taps, the bathroom smelled bad and they have a moth infestation. Dated, tired and completely awful.
Stayed 1 night in Apr 2024
Response from HSE on 1 May 2024
Hi HelenThank you for taking the time to leave feedback from your recent stay at the hotel.Please accept my apologies regarding some of the issues you experienced during your stay. I will ensure that your comments will not go missed and be passed on to the Management team so we can see what improvements need to be made in moving forward.We really hope that this does not deter you from returning in the future, however, if you would like to discuss anything in any further detail, please do not hesitate to contact us. Kind Regards, Your Hospitality Service Expert

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This property is right on the airport property so serves the purpose of getting to the airport for early flights. Service and food were good but the hallways and rooms could use a refresh. Threadbare carpet and tubs that need reglazing. It was also difficult to find the drive in entrance after having to pay the $5.50 fee for driving through the airport we returned our car and walked to the hotel. Better entrance signage would have been appreciated.
Stayed 1 night in Apr 2024
Response from HSE on 29 Apr 2024
Hi Mary We are sorry to hear that you did not enjoy your stay with us and do appreciate your feedback as it allows us to investigate areas identified by our guests as not to standard and address where necessary.Kind Regards, Your Hospitality Service Expert

10/10 Excellent

Eileen

Stayed 1 night in Apr 2024
Response from HSE on 18 May 2024
Hi EileenMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert.

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very, *very* convenient for the airport. Good on-site dining and bar. Rooms and corridors are in OK condition, but aging a bit. Everything worked.
Stayed 1 night in Apr 2024
Response from HSE on 27 Apr 2024
Hey Douglas, thank you very much for taking the time to leave your honest feedback from your recent stay with us. It is amazing to hear that you found our location to be ideal for you during your travels. Please note that I have passed your feedback regarding the aging of the hotel over to our management team to consider further. We do hope to welcome you back on your next trip through Glasgow Airport! Kind Regards, Your Hospitality Service Expert

8/10 Good

Stewart

Liked: Cleanliness, staff & service, property conditions & facilities
No cash taken. Card payment only even for a coffee.
Stayed 1 night in Apr 2024
Response from HSE on 26 Apr 2024
Hi StewartMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. With regards to no cash being taken this is advertised on our website and Expedias and well as signs over the hotel. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert

4/10 Poor

Lynne, Mississauga

Stayed 1 night in Apr 2024
Response from HSE on 26 Apr 2024
Hi LynneWe are sorry to hear that you did not enjoy your stay with us and do appreciate your feedback as it allows us to investigate areas identified by our guests as not to standard and address where necessary.Kind Regards, Your Hospitality Service Expert

2/10 Terrible

Ramdas

Stayed 1 night in Apr 2024
Response from HSE on 13 May 2024
Hi RamdasThank you for taking the time to leave feedback from your recent stay at the hotel.Please accept my apologies regarding some of the issues you experienced during your stay. I will ensure that your comments will not go missed and be passed on to the Management team so we can see what improvements need to be made in moving forward.We really hope that this does not deter you from returning in the future, however, if you would like to discuss anything in any further detail, please do not hesitate to contact us.Kind Regards, Your Hospitality Service Expert

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from HSE on 23 Apr 2024
Hi AdrianMany thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert

8/10 Good

Gale

Liked: Cleanliness, property conditions & facilities
Best part is it's right at the airport terminal. Checkin ok, room ok dining service slow, bed too soft, room ok.
Stayed 1 night in Apr 2024
Response from HSE on 23 Apr 2024
Hi GaleThank you for your review. We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

10/10 Excellent

M.

Travelled with family
The hotel was clean, quiet and readily accessible for an early checkin at the airport.
Stayed 1 night in Apr 2024
Response from HSE on 23 Apr 2024
Hi M.Thank you for your review. We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

8/10 Good

anne, kirkwall, orkney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for access to airport and early start. Staff at reception and restaurant helpful and friendly. The hotel itself is looking tired and a bit scruffy.
Stayed 1 night in Apr 2024
Response from HSE on 23 Apr 2024
Hi AnneThank you for your review. We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. At the Holiday Inn we aim to make every guest feel welcome and special, I am glad to read that we achieved this during your stay with us. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

8/10 Good

maryann

Service and proximity to airport was wonderful
Stayed 1 night in Apr 2024
Response from Reception on 15 Apr 2024
Hi Maryann, thank you for your review of your recent stay with us. We are very lucky at the Holiday Inn to be so close to the airport as this makes us first choice for travellers, especially those with early flights. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

10/10 Excellent

Ronson

Liked: Cleanliness, staff & service, property conditions & facilities
Best place to stay when you have an early international flight and the M&S across the road in the airport makes it even better.
Stayed 1 night in Apr 2024
Response from Rec on 16 Apr 2024
Hi Ronson, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback.Kind Regards, Your Hospitality Service Expert

6/10 Okay

joan

Liked: Cleanliness, staff & service
I was put in a room on the 5th floor. There was work going on with areas covered in plastic. When in the room 521 I found that the towel dryer was broken. the plastic cover for the electric was broke and on the wall plug it said "Damaged casing - 8/23". I did speak to a man at front desk who said "he though it had been sorted". But for that I had a quiet night.
Stayed 1 night in Apr 2024
Response from HSE on 14 Apr 2024
Het Joan, thank you very much for taking the time to review your recent stay with us. We are very sorry to hear of the maintenance issues you encountered during your stay with us. Please note that your concerns have been raised with our team to investigate further and would like to thank you for bringing this to our attention. We hope to welcome you back on your next trip through Glasgow Airport in hopes of making your stay a 5 next time! Kind Regards, Your Hospitality Service Expert

6/10 Okay

Gaynor

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Property is in need of refurbishment, bathroom terrible cracked tiles peeling paint and just generally looked tired Would not stay again
Stayed 1 night in Apr 2024
Response from Rec on 9 Apr 2024
Hi Gaynor, Thank you for taking the time to write a review of your most recent stay with us.I am sorry to learn that there are some areas of your stay that fell short of expectations, particularly with the condition of the room . As our guest, we want to ensure that every detail of your stay is always top-notch. I appreciate you taking the time to let us know about your experience.I hope that you will give us another try and provide you with an outstanding stay that you deserve!Kind Regards,Your Hospitality Service Expert

6/10 Okay

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Noisy - we were given a room with an adjoining room door. The kid next door was pretty noisy and we could hear their TV until they settled down around 10:30pm. Bit annoying as we were getting up around 5:00am for our flight. Room was fine for 1 night.
Stayed 1 night in Apr 2024
Response from Rec on 9 Apr 2024
Hi Kenneth, Thank you for your stay and for taking the time to give us feedback. It's quite disappointing to know that we did not live up to your expectations because of the noise from other guests. The situations you have described are not what we expect from any of our properties, or the experience we want you to have. I hope we get the chance to serve you again and create a better experience for you in the future.Warm thoughts,Your Hospitality Service Expert

4/10 Poor

Jolani

Liked: Cleanliness
Disliked: Property conditions & facilities
The chair in my room was very old and the cover of it was all gone!
Stayed 4 nights in Apr 2024
Response from Rec on 9 Apr 2024
Hi Jolani, Thank you for your feedback on your recent stay with us! Kind Regards, Your Hospitality Service Expert

4/10 Poor

Susan

Disliked: Cleanliness, property conditions & facilities
The hotel is undergoing long overdue renovation. Would not have stayed, except it is literally right beside the airport. Hopefully, once the renos are done, it will be up to par
Stayed 1 night in Apr 2024
Response from Rec on 8 Apr 2024
Hi Susan, Thank you for your feedback on your recent stay with us at the Holiday Inn Glasgow Airport. I am sorry to learn that there are some areas of your stay that fell short of expectations.I hope that you will give us another try and provide you with an outstanding stay that you deserve!Kind Regards,Your Hospitality Service Expert

6/10 Okay

Bernadette, San Francisco

Disliked: Property conditions & facilities
Very convenient to the airport- walk across street. Property clean but dated and worn, carpets stained, sink stains. Clean sheets and towels. Just okay.
Stayed 1 night in Apr 2024
Response from Rec on 8 Apr 2024
Hi Bernadette, Thank you for your feedback on your recent stay with us at the Holiday Inn Glasgow Airport. I am sorry to learn that there are some areas of your stay that fell short of expectations.I hope that you will give us another try and provide you with an outstanding stay that you deserve!Kind Regards,Your Hospitality Service Expert

10/10 Excellent

DONALD

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in room 201. Was a bit drab shower water was like warm and was dripping all night Stayed in a different room week before and it was perfect
Stayed 1 night in Apr 2024
Response from Rec on 8 Apr 2024
Hi Donald, Thank you for your feedback on your recent stay with us at the Holiday Inn Glasgow Airport. Kind Regards, Your Hospitality Service Expert

8/10 Good

Mark

I didn’t care about the property it was in a good place, about a minute walk to the airport. The shower worked well the bed was comfortable.I got the requested wake-up call all good
Stayed 1 night in Apr 2024
Response from HSE on 6 Apr 2024
Hi Mark Many thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert

8/10 Good

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from HSE on 6 Apr 2024
Hi Iain Many thanks for taking the time to provide us with feedback on your recent stay. We are pleased to hear that you felt comfortable and safe with our current operating procedures. We do hope we get to welcome you back again soon! Kind Regards, Your Hospitality Service Expert

10/10 Excellent

DONALD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient to airport Lovely restaurant
Stayed 1 night in Apr 2024
Response from HSE on 4 Apr 2024
Hi DonaldWe are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. I am happy to read that you enjoyed the food you had whilst you were dining with us, we have a varied menu which proves popular as there is something for everyone on it. From the pickiest eaters to the more adventurous diners, we have something that everyone will be excited to tuck in to. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy access to airport
Stayed 1 night in Apr 2024
Response from HSE on 4 Apr 2024
Hi Tracey We are very lucky at the Holiday Inn to be so close to the airport, this makes us first choice for travellers, especially those with early flights. We hope to welcome you back soon! Kind Regards, Your Hospitality Service Expert

10/10 Excellent

Mrs Isabella E

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Reception on 5 Apr 2024
Hi Mrs Isabella E, Thank you for rating and reviewing your recent stay with us! Kind Regards, Your Hospitality Service Expert

6/10 Okay

Shirley

Travelled with group
Liked: Amenities, property conditions & facilities
1.Dust on base of standard lamp in bedroom. 2. Tea and coffee tray in bedroom very low down I had to kneel on the floor and awkward to pour hot water. 3. Food area would do better with table numbers on them as staff were back and forward with orders and didn’t know where to go as a result food wasn’t that hot. Overall a pleasant stay just a few adjustments needed. On the positive the beds were absolutely fabulous very comfortable and spacious we were in a twin room, and all staff professional and courteous. I will book again for June 5th overnight stay.
Stayed 1 night in Mar 2024
Response from HSE on 4 Apr 2024
Hi ShirleyThank you for taking the time to leave feedback from your recent stay at the hotel.Please accept my apologies regarding some of the issues you experienced during your stay. I will ensure that your comments will not go missed and be passed on to the Management team so we can see what improvements need to be made in moving forward.We really hope that this does not deter you from returning in the future, however, if you would like to discuss anything in any further detail, please do not hesitate to contact us. Kind Regards, Your Hospitality Service Expert