Parque de Aiete

The hotel has comfortable beds and a great location to reach city center, San Mames stadium and Metro line 1 to the Plentxia beach in very short time. Also a modern gym is there. But it is more suitable for private guests and not so much for business guests. As a business guest i would not book again. Sunday morning 4:30 i checked out and two times in advance i gave my full company adress and VAT number at the reception to receive bill at check out for 615.76 Euro. The reception people said, it is no problem at all. On this Sunday morning a very young guy was very unexperienced and told me he had company bill printing just on the first day in his education and totally forgot about that. I got no bill and complained at the hotel on Sunday morning 9:00 after being back in Germany. After more than 3 days still no bill for my accounting depsrtment and even no reply at all. Very unprofessional. It is a pity to scare off business guests by not giving them a bill and let untrained staff sit at front desk alone.

Sagenhaftes Gym wie in einem Studio mit Trainer und allen Geräten und riesig groß!

Nach mehreren Aufenthalten in Bilbao habe ich mit dem Goien Boutique Hotel meine Lieblingsunterkunft gefunden. Das Bett ist bequem, das Bad modern, das Personal zuvorkommend und der Frühstücksraum wunderschön. Eine Oase der Ruhe am Rand der Altstadt, mit Tramhaltestelle um die Ecke. Alles ist makellos sauber, die Fenster sind schallisoliert und der Mini-Kühlschrank lautlos.