« They did not have our booking(pre paid) which is understandable somewhat because they are out in the middle of no where, but there was no attempt on the staffs part to help fix the problem. we ended up leaving 1.5 hours later than we wanted and paid with a Card(got a refund from Hotels.com). the hotel needs to have better service. The refund from hotels.com was easy and service on there side great. »
« Terrific property with luxurious treetop room , amazing food and wonderful service. No hot water for two days and really could use the pool they are building ⊠but otherwise just perfect! »
