2/10 – Ungenügend
Thomas D.
3. Aug. 2025
Gut: Sauberkeit
Our issue with this property was not with the location, which we gave 5 stars, nor the cleanliness, which we gave 5 stars. Our issue is with the location within the apartment complex. This is an "attic" apartment above the top floor. Meaning, this is a 5-story complex and the apartment is up a steep and narrow set of stairs leading to an attic space. I don't know what else to call it. The pictures are accurate, but the listing fails to mention where this is inside the complex. If it said "6th floor apartment no elevator" I never would have booked it. I'm sure that is why this is not part of the listing. We made the hike up with our luggage, struggled with the door a couple of times, and decided to move to a hotel room. The Host was very communicative until I told them of our dissatisfaction then they stopped replying to me at all. We had to pick up the key at a separate location about a 5-minute walk from the address, and when I asked about dropping the keys off the next day and days after, I received no reply. Repeated attempts to get in touch with them went unanswered. I called VRBO because I could not get in touch with the host, VRBO support called the contact that they had and it was the key drop company, not even the host. This means that while I'm in Paris at an apartment that I booked through VRBO, there was not host to talk to the entire week. Use caution when searching apartments. Moving out was the best thing we could have done.
Thomas D.
Aufenthalt von 6 Nächten im Juli 2025