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Avis sur Motel 6 Payson, AZ

2 out of 5
Motel 6 Payson, AZ
1005 S Beeline Hwy, Payson, AZ

Avis

6,8
Note des voyageurs de 10 (Excellent), d’après 217 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 290 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 220 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 144 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 129 avis sur 1000." "

7,2/10

Propreté

7,4/10

Personnel et service

5,6/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

6,8/10

Écoresponsabilité

Avis

8/10 Bien

Alain, Saint Georges

Voyage en groupe
Les points forts : Propreté
Accueil froid
Séjour de 1 nuit en avril 2023
Réponse de Nancy Y. le 11 avr. 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel refait à neuf. Chambre spacieuse, propre et bien équipée. Dommage qu'ils acceptent les animaux domestiques avec le risque de se faire piquer par les puces de lit. Bon rapport qualité/prix.
Séjour de 1 nuit en août 2019

6/10 Satisfaisant

Shiela, La Luz

Voyage en famille, Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service
Room was across street from main office. Never heard it had room cleaned while stay. Room was clean and quiet if you don’t want to be bothered.
Séjour de 3 nuits en mai 2024

6/10 Satisfaisant

Sandra

Voyage en groupe
Les points faibles : Personnel et service
Bare bones amenities in the room.
Séjour de 1 nuit en mai 2024

8/10 Bien

Klaus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 Excellent

JanetLynne

Voyage avec des animaux de compagnie
The room was very clean and the staff extremely pleasant. I will be staying there again most definitely.
Séjour de 2 nuits en mai 2024
Réponse de Brand Experience Team le 20 mai 2024
Hi Janet LynneWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 Excellent

Ronald

Séjour de 2 nuits en avril 2024

2/10 Horrible

melissa, Farmington

Voyage d’affaires
Les points faibles : Personnel et service et équipements
We were in bad weather conditions forcing us to stop. We were already overwhelmed with this being an emergency trip. When I arrived the front desk acted annoyed. I apologized that it was late but we had been driving for 10 hours . We were stuck on the interstate for 4 hours, then was caught in hail, rain and heavy snow for hours" driving through steep mountains for that matter. I was exhausted , terrified and just wanted a shower and bed. Between my husband and I , we had to bathe with one small generic piece of soap that looked as if it was already used. No shampoo,no conditioner, hand soap and treated like second class citizens. To top it off, after finally trying to get to sleep" it was 4am. We were woken at 6:30 am with other guests yelling , coughing and smoking weed right out in front of the crosswalk to the office. I was so hungry, got to the office , locked !! No breakfast?!! Who doesn't at least have waffles now a days ? I will never stay here again .
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 6 mai 2024
Hi MelissaThanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

2/10 Horrible

Paul

Voyage avec des animaux de compagnie, Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
We did not stay here. Booked “on the road” but when we arrived it was old, dated, out of town, small room, and the “yard” was an empty lot strewn with litter. We did not feel safe staying there and certainly would not have left our pet there alone. We did not get a refund so we paid 3 nights to not stay here. Rethinking booming on Expedia while we travel. Ended up in staying 3 nights in a very nice Mountain Inn with a large comfortable room with lovely surroundings and breakfast included. With a discount for being over 55!!! I would like my money back. Oh and the man checking me in would not let me look at the room before I finished the transaction. He was rude about me asking to look at the room. I would have happily paid for one night not to stay but they forced me to pay for 3 nights before looking at the room.
Séjour de 3 nuits en avril 2024

10/10 Excellent

Kristin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very comfortable stay, quiet two nights. And excellent water pressure in the shower A
Séjour de 2 nuits en avril 2024
Réponse de Brand Experience Team le 17 avr. 2024
Hi Kristin, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Natalie #Team6

4/10 Médiocre

Jason

Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Very dated! They said on guest list there would be coffee in the lobby in the morning, but none! Owner(Indian) looked at me like I was crazy for asking! Heater was horribly noisy, slept better cold!
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 17 avr. 2024
Hi Jason, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

Shelly

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This Motel 6 was very clean and nice. Unfortunately the room next door left the TV on all night and I could bear it through the walls making it difficult to sleep. A couple truck started up in the early morning hours, again very loud. I recommend this Motel 6 because it was clean and the staff was friendly.
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 9 avr. 2024
Hi Shelly,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

6/10 Satisfaisant

Owen

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Cleanliness was the only issue - mold in shower and stains on bedding.
Séjour de 1 nuit en mars 2024
Réponse de Nancy Y. le 2 avr. 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 Excellent

Alexia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Nancy Y. le 4 avr. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Satisfaisant

Chad

Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Room was clean. No shampoo in room. It's right on the highway so easy to find but not quiet if you sleep light. Expedia said 1 room left when I booked and there were 3 cars in parking lot.
Séjour de 1 nuit en mars 2024
Réponse de Nancy Y. le 2 avr. 2024
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 Bien

Samantha

🙂
Séjour de 1 nuit en mars 2024
Réponse de Nancy Y. le 2 avr. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Satisfaisant

Heather

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Had to walk in an alley to get from trailer parking to room. Beds were really old. Felt like was sleeping on the springs. They are in process of doing remodel so hopefully this room is on the list of rooms to do.
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 26 mars 2024
Hi Heather,Thank you for taking time to share your review with us. We're happy to hear the stay was great and we hope to see you soon, Safe Travels!Lilith#Team6

6/10 Satisfaisant

greg

Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Simple and cheap that is pet friendly. A LOT of traffic noise in this area.
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 19 mars 2024
Hi Greg, We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs.Natalie #Team6

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly people, reasonable price, bathtubs included.
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 19 mars 2024
Hi Kevin, Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Natalie #Team6

6/10 Satisfaisant

David

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
You can tell they have made some updates to the hotel. Shower curtain, towels and bed spread all had stains on them. Some new towels and caulking in the tube would help.
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 19 mars 2024
Hi David, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests. We hope to see you soon.Safe TravelsNatalie #Team6

4/10 Médiocre

Laura

Les points faibles : Infrastructures et conditions de l’hébergement
Extremely small room. You could hear the traffic outside. The heater cooler unit was noisy. The shower had mold I took pics. The tub is sitting upon this platform which you have to step up into which almost caused me to slip and fall as the tub was slimy/ wet. The rest of the room was clean. The tv remote and tv had no way to turn up or down the volume. The fridge worked well and the linen and bed were clean.
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 19 mars 2024
Hi Laura, We appreciate you taking the time to share your feedback with us. Your concerns are important to us, and we take all guest experiences seriously. Your business is valuable to us, and we are committed to making your next visit even more enjoyable. Please don't hesitate to return and stay with us again, as we look forward to the opportunity to serve you.Natalie #Team6

10/10 Excellent

Susan

Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Samantha

Voyage avec des animaux de compagnie, Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This is an old property and it shows it, however the bed was comfortable and there was plenty of hot water and the heater worked so for the price it was fine for the night.
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 26 févr. 2024
Hi SamanthaThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 Horrible

Jeronimo

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
There was blood on the sheets. Dirty towels, awkward tub. Dont stay here.
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 26 févr. 2024
Hi Jeronimo,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 Bien

Dan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Juliet

Voyage en couple
Les points forts : Propreté et personnel et service
It is conveniently on the way from northern AZ to Phoenix; it is next door to Circle-K where I can buy coffee and snacks. It is inexpensive and yet has a refrigerator and microwave. Bed is comfortable, bathroom/shower function well, many stations on TV.
Séjour de 1 nuit en février 2024
Réponse de Nancy Y. le 13 févr. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Frank

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Nancy Y. le 15 févr. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Ruben

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was really good stay. Was very clean and looked very nice
Séjour de 1 nuit en janvier 2024
Réponse de Brand Experience Team le 6 févr. 2024
Hi RubenWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

10/10 Excellent

Frank

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I ask if I could check in earlier than 3pm , because of snow and the weather and they were happy to say yes , so I was really thankful
Séjour de 1 nuit en janvier 2024
Réponse de Nancy Y. le 23 janv. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Tere

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

4/10 Médiocre

Troy

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Jeffrey

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Value
Great price. Room is clean
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

8/10 Bien

Luis

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The only bad thing was that the guest in the next room had two huge dogs that were a nuisance during the night.
Séjour de 1 nuit en décembre 2023
Réponse de Nancy Y. le 2 janv. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Bien

Andrea

Les points forts : Propreté
The website said it had a free shuttle to the casino and they didn’t have one. That was why I picked this property
Séjour de 1 nuit en décembre 2023
Réponse de Brand Experience Team le 26 déc. 2023
Hi AndreaThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 Horrible

Rodney, Winnipeg

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Personnel et service
Les points faibles : Équipements
The room was ok, face towels were dirty, something that looked like blood on the floor, bathroom window would not close, cold temperature, my wife and I left before sleep there. Expedia shouldn’t recommend these hotels to their customer base.
Séjour de 1 nuit en décembre 2023
Réponse de Brand Experience Team le 20 déc. 2023
Hi Rodney,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

8/10 Bien

Roger

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly and helpful staff. Clean spacious room.
Séjour de 1 nuit en novembre 2023
Réponse de Brand Experience Team le 5 déc. 2023
Hi Michael,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Julia

Séjour de 1 nuit en novembre 2023

2/10 Horrible

Jeremy

Séjour de 1 nuit en novembre 2023

10/10 Excellent

Traca

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Roger

Les points forts : Infrastructures et conditions de l’hébergement
Friendly staff, clean
On motorcycle trip , great stay very friendly staff.
Séjour de 1 nuit en octobre 2023
Réponse de Nancy Y. le 6 nov. 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Satisfaisant

Odelsa

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Dog Friendly
We choose this hotel because it allows dogs to stay. The hotel was clean and a good stop for the night.
Séjour de 1 nuit en octobre 2023
Réponse de Brand Experience Team le 25 oct. 2023
Hi Odelsa,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

2/10 Horrible

Gilbert

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I signed up for two rooms at a certain price I told the motel about it they said thats wrong so they charged me so much at night for two rooms, and I was not happy at all
Séjour de 1 nuit en octobre 2023
Réponse de Brand Experience Team le 9 oct. 2023
Hi Gilbert,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 Satisfaisant

Austin

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Boogers on the wall
Definitely a place where you can pull boogers off the wall if hungry. Stained sheets and comforters. Mirror torn off the bathroom door. The front desk attendant gave me an iPad to sign, but couldn’t tell me what I was signing.
Séjour de 1 nuit en septembre 2023
Réponse de Brand Experience Team le 29 sept. 2023
Hi Austin,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 Satisfaisant

Tammy

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
First time, room was clean and very basic. Advertised blowdryer and soaps, shampoo etc. Only had a small body soap and 3 towels for 4 people. Called office and was yelled at that by law they do not have to provide any of these items. Went to the office and still did not provide body products, was able to barrow blow dryer had to bring it back, could not leave in room. Asked for an extra towel sinve there were 4 of us. Owner seemed to think we were not allowed or had said that we had 2 children on paper work. He literally wasted our time while he looked it up before giving us a towel. The beds were horribly uncomfortable. The placed worked for the night, but we moved on to a better option. For the price it was not in any way worth it!
Séjour de 1 nuit en septembre 2023
Réponse de Brand Experience Team le 29 sept. 2023
Hi Tammy, Thank you for taking time to share your review with us. We also appreciate your feedback regarding ways we can provide an even more comfortable stay for our guests.Maz K.#Team6

10/10 Excellent

Dan

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice
Séjour de 2 nuits en septembre 2023

6/10 Satisfaisant

david

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy access
Séjour de 1 nuit en septembre 2023
Réponse de Brand Experience Team le 29 sept. 2023
Hi Traveler,Thanks for your review, we really appreciate the support. Maz K.#Team6

4/10 Médiocre

Jodi

Les points faibles : Propreté et personnel et service
Solo visit
One towel, mold odor, room not serviced despite placing door sign
Séjour de 2 nuits en septembre 2023
Réponse de Brand Experience Team le 29 sept. 2023
Hi Jodi,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 Médiocre

Gwen

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The bed spreads had large stains on them. The Air United knob was not working right. And the security lock for me to be safe while I slept Was broken. There was no hair dryer or shampoo and cream rinse.
Séjour de 1 nuit en septembre 2023
Réponse de Nancy Y. le 26 sept. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6