2/10
Pur first room was not vacuumed abd the fridge was not cleaned. I went and told the staff i needed a clean room. She told me that the housekeeping does not like to do their job. I received a new room
That room had a walmart size tag on the back of tge door of the bathroom. The beds had blood one them, and food on the walls. I call the hotel next door and booked a room. I went and told the staff i cant stay here and she said what now is your problem. I asked for a refund, and she was like no. I asked for manager she said i am the manager. I told her what was wrong with the room and showed her. She said she didnt she nothing wrong with the room. I left now im out of 150 dallors. I'm call sonesta and seeing what they can do. I'm hoping a secret shop comes.
Jennifer
SĆ©jour de 1Ā nuit en juilletĀ 2025