Piscine

Avis sur Holiday Inn Peterborough-Waterfront, ON, an IHG Hotel

3.5 out of 5

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 393 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 336 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 147 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 68 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 56 avis sur 1000." "

8,4/10

Propreté

8,4/10

Personnel et service

7,6/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

10/10 Excellent

Marc

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
un bon rapport qualité prix
Séjour de 1 nuit en février 2022
Réponse de LRivero le 16 févr. 2022
Cher Marc, Merci pour votre avis. Nous sommes heureux de lire que vous avez apprécié votre séjour. Nous nous réjouissons de votre prochaine visite.

6/10 Satisfaisant

Emilie

Voyage en famille
Les points forts : Confort de la chambre
Les points faibles : Personnel et service
Le bureau d’acceuil était moyen, La communication par telephone avec le restaurant ne marchait pas Restaurant de l’hotel, personelle incompétant. Incapable d’ouvrir une bouteille de vin Nourriture degeulasse et trop cher. J’ai du me faire remboursé.
Séjour de 1 nuit en décembre 2021
Réponse de LRivero le 14 déc. 2021
Chere Emilie. Veuillez accepter nos sinceres excuses. Nous avons examine vos commentaires et avons pris des mesures a leur egard.

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
endroit ou il est situe
Séjour de 1 nuit en août 2021
Réponse de LM le 9 août 2021
Thank you for staying with us, I am glad that you enjoyed your stay

10/10 Excellent

Renald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Impeccable
Séjour de 1 nuit en août 2021
Réponse de LM le 9 août 2021
Excellent, thank you for letting us know that you had a fantastic stay!

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Le resto ( pour souper et dejeuner) était vraiment tres décevants. Notre chambre était aussi tres décevante, la fenetre donnait au dessus d'un toit. Points forts: location geographique, au bord de la riviere. La terrasse du resto est tres jolie.
Séjour de 1 nuit en juillet 2021
Réponse de LM le 4 août 2021
I am sorry to hear that you had a roof top view instead of a city or riverside room. Should you visit us again please make sure that you book a riverside room to ensure you get the best view possible

10/10 Excellent

Annyck

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Must
Emplacement parfait. Staff serviable. La région est une belle découverte
Séjour de 1 nuit en juillet 2021
Réponse de TracieO le 5 juil. 2021
Dear Annyck, Thank you for staying with us, We are happy to hear that you enjoyed your time and our city. We hope to welcome you again in the future.

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Piscine trop limitée
Séjour de 1 nuit en juin 2021
Réponse de TracieO le 5 juil. 2021
Thank you for your comment. We can appreciate you feelings about the pool, but unfortunately due to the current COVID 19 government mandated restrictions, this is the best we are able to offer right now with our pool. Once we move into phase three of the reopening plan, and our indoor pool can open back up, we will be as happy as our guests will be!

10/10 Excellent

Jean, St Théodore d Acton

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chambre très propre bon lit. On peut profiter de la piscine intérieure ou extérieur
Séjour de 1 nuit en août 2020

10/10 Excellent

Eric

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great launch point for Cycling circuits
This was a great place to stay. Our room was spacious and clean. The service was friendly and welcoming. We were on a cycling trip and the hotel is right next to the start and end point to all the paths. We will stay here again when we do more cycling in Peterborough.
Séjour de 1 nuit en juillet 2020

8/10 Bien

Chantal

Les points forts : Personnel et service
Fumeurs
Nous avions un balcon avec une sur le lac... mais c’est dommage qu’on laisse le gens fumer sur leur balcon car il y avait plusieurs fumeurs autour et tout le temps passé sur le balcon nous avons eu la senteur de cigarette...
Séjour de 1 nuit en juillet 2020

10/10 Excellent

Martin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We got there late and Karyn was lovely smiley and energetic Thanks to her attitude it made our night lighter Excellent service Karyn thanks
Séjour de 1 nuit en juillet 2020

8/10 Bien

isabelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Halte au bord du lac avant Niagara
C était juste pour une halte avant Niagara. Chambre, services, personnel très bien. Bémol pour quelques odeurs dans le grand couloir qui mène aux chambres..
Séjour de 1 nuit en septembre 2019
Réponse de TracieO le 1 oct. 2019
We appreciate your comments and are glad that you chose to stay with us!

8/10 Bien

Yannick

Voyage en groupe
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en août 2019
Réponse de Grant Z le 3 sept. 2019
Thanks for staying with us. Hope to see you again.

10/10 Excellent

Gilles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2019
Réponse de TracieO le 14 août 2019
Thank you for your rating.

10/10 Excellent

Serge

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice and sweet
A Perfect Hotel in a Perfect spot. 100% recommended
Séjour de 1 nuit en juillet 2019
Réponse de TracieO le 14 août 2019
Thank you so much for your recommendation and for staying with us. We hope to welcome you again soon!

10/10 Excellent

STEPHANE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2019
Réponse de TracieO le 14 août 2019
Thanks for your rating

6/10 Satisfaisant

Sabrina

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was standard quality. Bed was comfortable. Staff were very pleasant and restaurant staff as well. Food was just ok. Ice machine was not working on my floor. When leaving I was blocked in by a huge truck carrying roofing supplies as they were under construction. They had taken all the strapping off already so they needed to put it all back together in order to move. This caused me to be a bit late for work which defeated the purpose of me staying the night to get an early start.
Séjour de 1 nuit en mai 2024
Réponse de ROHIT SINGH le 26 mai 2024
Hello there! I'm genuinely sorry to hear that you've encountered issues during your stay or experience with us. At Holiday Inn, we strive for excellence in every aspect of our service, and it's disappointing to learn that we fell short in addressing your concerns. Your feedback is invaluable to us as it helps us improve and better serve our guests in the future. Please know that we take your comments seriously, and I would appreciate the opportunity to discuss this further to ensure we make things right. Thank you for bringing this to our attention, and I hope we can regain your trust in the Holiday Inn experience.

6/10 Satisfaisant

Jenn

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice room, great front desk staff. Not a fan of the patio door facing the busy road/parking lot.
Séjour de 1 nuit en mai 2024
Réponse de ROHIT SINGH le 25 mai 2024
Hello there! I'm genuinely sorry to hear that you've encountered issues during your stay or experience with us. At Holiday Inn, we strive for excellence in every aspect of our service, and it's disappointing to learn that we fell short in addressing your concerns. Your feedback is invaluable to us as it helps us improve and better serve our guests in the future. Please know that we take your comments seriously, and I would appreciate the opportunity to discuss this further to ensure we make things right. Thank you for bringing this to our attention, and I hope we can regain your trust in the Holiday Inn experience.

4/10 Médiocre

Krishna

Les points forts : Propreté
Noisey, Constructon in front of room Could not sleep
Séjour de 1 nuit en mai 2024
Réponse de ROHIT SINGH le 25 mai 2024
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Peterborough Waterfront. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us.

8/10 Bien

Courtney

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de ROHIT SINGH le 24 mai 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Peterborough Waterfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if we can be of assistance to you, please contact us directly.

10/10 Excellent

Robert

Les points forts : Propreté
Séjour de 1 nuit en mai 2024
Réponse de ROHIT SINGH le 23 mai 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Peterborough Waterfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if we can be of assistance to you, please contact us directly.

10/10 Excellent

Roger

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfort and views
Séjour de 1 nuit en mai 2024
Réponse de MR le 21 mai 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Peterborough Waterfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if we can be of assistance to you, please contact us directly.

8/10 Bien

Dotan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de MR le 20 mai 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Peterborough Waterfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if we can be of assistance to you, please contact us directly.

6/10 Satisfaisant

Kerry-Lynn

Voyage en famille
Les points forts : Propreté
Unfortunately the roof was being tarred; we were not informed and the odour was strong on the property, and when we were on the balcony. The outdoor pool was also full of goose poo and therefore unusable, .
Séjour de 1 nuit en mai 2024
Réponse de MR le 21 mai 2024
Dear Kerry Lynn,Thank you for taking the time to tell us about your experience at Holiday Inn Peterborough Waterfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. It was dealt before you checked out. We will meet you on arrival for your next visit.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly.

8/10 Bien

Jennifer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de MR le 15 mai 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Peterborough Waterfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if we can be of assistance to you, please contact us directly.

10/10 Excellent

Dalip

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice river view
Séjour de 1 nuit en mai 2024
Réponse de MR le 12 mai 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Peterborough Waterfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if we can be of assistance to you, please contact us.

8/10 Bien

Heather

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de MR le 10 mai 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Peterborough Waterfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if we can be of assistance to you, please contact us.

10/10 Excellent

Elizabeth

Voyage d’affaires
Hard to rate as construction fencing and debris are scattered throughout the property.
Séjour de 1 nuit en mai 2024
Réponse de ROHIT SINGH le 7 mai 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Peterborough Waterfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if we can be of assistance to you, please contact us.

10/10 Excellent

Nivard

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were very friendly and efficient. Nothing was a problem for them. Great choice available for breakfast
Séjour de 4 nuits en mai 2024
Réponse de ROHIT SINGH le 7 mai 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Peterborough Waterfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if we can be of assistance to you, please contact us.

2/10 Horrible

Mark

Voyage d’affaires, Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
This property is under construction! They put me on the top floor while fixing the roof. I was woken up at 7:00 am with construction noise!! The hotel was not full and they could have placed me in a lower floor to reduce the noise or be given a heads up that this is occurring when I booked.
Séjour de 1 nuit en avril 2024
Réponse de ROHIT SINGH le 7 mai 2024
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Peterborough Waterfront. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us.

6/10 Satisfaisant

Sara

Voyage en couple
Les points forts : Propreté et personnel et service
The room had noticeable wear and tear from previous stays.
Séjour de 1 nuit en mai 2024
Réponse de ROHIT SINGH le 6 mai 2024
Hello there! I'm genuinely sorry to hear that you've encountered issues during your stay or experience with us. At Holiday Inn, we strive for excellence in every aspect of our service, and it's disappointing to learn that we fell short in addressing your concerns. Your feedback is invaluable to us as it helps us improve and better serve our guests in the future. Please know that we take your comments seriously, and I would appreciate the opportunity to discuss this further to ensure we make things right. Thank you for bringing this to our attention, and I hope we can regain your trust in the Holiday Inn experience.

8/10 Bien

Jacquelyn

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was all fine .. no complaints
Séjour de 1 nuit en mai 2024
Réponse de ROHIT SINGH le 6 mai 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Peterborough Waterfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if we can be of assistance to you, please contact us .

10/10 Excellent

Mehul, Buffalo Grove

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This property is at one of the prime locations in the downtown with lots of restaurants and shopping centers at a walking distance
Séjour de 1 nuit en mai 2024
Réponse de MR le 3 mai 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Peterborough Waterfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if we can be of assistance to you, please contact us.

8/10 Bien

Kathy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I really like that the property is on the river with a nice view. I also like the pool, sauna and hot tub.
Séjour de 1 nuit en avril 2024
Réponse de ROHIT SINGH le 29 avr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Peterborough Waterfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if we can be of assistance to you, please contact us.

10/10 Excellent

Catherine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were absolutely wonderful -very friendly Although construction happening - it was paused for the busy weekend. Gorgeous river view rooms with nice courtyard. Really liked lots of plugs in room. Very accommodating to dance competition families. Only criticism is we could not cancel 1 out of three nights.
Séjour de 2 nuits en avril 2024
Réponse de MR le 28 avr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Peterborough Waterfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if we can be of assistance to you, please contact us.

4/10 Médiocre

Nam, EAST WALPOLE

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de MR le 3 mai 2024
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn Peterborough Waterfront. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception. Again, thank you for sharing your comments, and if we can be of assistance to you, please contact us.

6/10 Satisfaisant

Jeff

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
Fridge in our room wasn’t very cold the first night, second night it was too cold and froze our food. Although there is no temp adjustment on the fridge. Room was ok, slightly outdated hotel overall. Hallways had a strange smell to them. Checked the fitness area out but barely any equipment to do a workout and it smelt badly like ciggerettes. Pool was dirty in the bottom. Staff were helpful and friendly.
Séjour de 2 nuits en avril 2024
Réponse de ROHIT SINGH le 23 avr. 2024
Hello there! I'm genuinely sorry to hear that you've encountered issues during your stay or experience with us. At Holiday Inn, we strive for excellence in every aspect of our service, and it's disappointing to learn that we fell short in addressing your concerns. Your feedback is invaluable to us as it helps us improve and better serve our guests in the future. Please know that we take your comments seriously, and I would appreciate the opportunity to discuss this further to ensure we make things right. Thank you for bringing this to our attention, and I hope we can regain your trust in the Holiday Inn experience.

2/10 Horrible

Sheila

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
We booked a room with 2 Queen beds. Travelling with granddaughter and great granddaughter. The shower wouldn't work so they moved us at 11:00 pm to a room with 1 bed and a sofa bed which I slept in and gave the bed to Other 2. It was hard as a rock and very thin top cover so cold all night. The bathroom door wouldn’t close shut. Supposedly an Executive Room.Very disappointing to someone like myself who has travelled extensively. We were given 2 free breakfast tickets for our inconvenience but lousy buffet.
Séjour de 1 nuit en avril 2024
Réponse de MR le 20 avr. 2024
Dear Mrs Jervis,We spoke, thank you for your time and our sincere apology to you again.

10/10 Excellent

Sally-Jane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean. Nice view. Location was across from amenities. I would go back.
Séjour de 1 nuit en avril 2024
Réponse de ROHIT SINGH le 17 avr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Peterborough Waterfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if we can be of assistance to you, please contact us.

6/10 Satisfaisant

hailey

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de ROHIT SINGH le 17 avr. 2024
Hello there! I'm genuinely sorry to hear that you've encountered issues during your stay or experience with us. At Holiday Inn, we strive for excellence in every aspect of our service, and it's disappointing to learn that we fell short in addressing your concerns. Your feedback is invaluable to us as it helps us improve and better serve our guests in the future. Please know that we take your comments seriously, and I would appreciate the opportunity to discuss this further to ensure we make things right. Thank you for bringing this to our attention, and I hope we can regain your trust in the Holiday Inn experience.

10/10 Excellent

Lisa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay Jashan was excellent and was very accommodating
Séjour de 1 nuit en avril 2024
Réponse de ROHIT SINGH le 17 avr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Peterborough Waterfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if we can be of assistance to you, please contact us.

10/10 Excellent

Sonya

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay with my family. The pool was perfect temperature and really cool to swim from inside to outside even in the middle of winter.
Séjour de 1 nuit en février 2024
Réponse de MR le 13 avr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Peterborough Waterfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if we can be of assistance to you, please contact us.

8/10 Bien

Ann

Séjour de 1 nuit en avril 2024
Réponse de MR le 1 mai 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Peterborough Waterfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if we can be of assistance to you, please contact us directly.

4/10 Médiocre

Marnie

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I had many issues and they did not resolve one.
Séjour de 2 nuits en avril 2024
Réponse de LRivero le 8 avr. 2024
Hello there! I'm genuinely sorry to hear that you've encountered issues during your stay or experience with us. At Holiday Inn, we strive for excellence in every aspect of our service, and it's disappointing to learn that we fell short in addressing your concerns. Your feedback is invaluable to us as it helps us improve and better serve our guests in the future. Please know that we take your comments seriously, and I would appreciate the opportunity to discuss this further to ensure we make things right. Thank you for bringing this to our attention, and I hope we can regain your trust in the Holiday Inn experience.

8/10 Bien

Joan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de MR le 6 avr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Peterborough Waterfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if we can be of assistance to you, please contact us.

10/10 Excellent

John

Séjour de 1 nuit en avril 2024
Réponse de MR le 25 avr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Peterborough Waterfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if we can be of assistance to you, please contact us .

8/10 Bien

Sylvia

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The kids loved the pool
Séjour de 1 nuit en mars 2024
Réponse de MR le 4 avr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Peterborough Waterfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if we can be of assistance to you, please contact us.

10/10 Excellent

Troy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location
Séjour de 1 nuit en mars 2024
Réponse de MR le 3 avr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Peterborough Waterfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if we can be of assistance to you, please contact us.

10/10 Excellent

Scott

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de MR le 3 avr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Peterborough Waterfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if we can be of assistance to you, please contact us.

8/10 Bien

Shandelle

Séjour de 1 nuit en mars 2024
Réponse de MR le 21 avr. 2024
Thank you for taking the time to tell us about your experience at Holiday Inn Peterborough Waterfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if we can be of assistance to you, please contact us.