Hotel Phagwara

« Very disappointing experience at The Grand Ambassador. The staff was extremely rude and unprofessional. They don’t know how to talk to guests respectfully, and the service was terrible from start to finish. I expected basic manners and hospitality, but this hotel completely failed. I would never visit this hotel again and would not recommend it to anyone. Worst behavior by hotel staff. »

« There ant in the room otherwise very good stay »

« Had a 4 night stay in March 2026 when the 2 rooms which I booked were not cleaned at all. Requested this to be done on 2 separate occasions and on both occasions not cleaned. Had to request further clean towels and toilet rolls during my stay. There were private functions on 2 of the nights and on both occasions guests returning to their rooms at approximately 2:00AM - 4:00 AM made so much noise coming back to their rooms which woke me up. Why was I not given a room away from guests according...

« Spent a week at the hotel and enjoyed the stay from start to finish. It was very peaceful. Food was excellent, as was service. Narayan always provided excellent service at breakfast. Had everything I needed for a relaxing stay. Will be returning when back in India in November. »

« Very good property »

« The rooms were nice and clean, any issues the hotel resolved. The staff were friendly and professional. This was second time we stayed and was not disappointed. The restaurant staff were so nice and made us feel welcomed. Food was spot on and delicious each time. Room service was nice too. Would stay here again. »

« Blankets was dirty. Bathroom full of previous Travelers hair. Damaged stich boards. Faulty room light. »

« Our stay at The Hotel Imperia was very comfortable. The staff were helpful and made us feel very comfortable and safe. We stayed in a suite which was spacious and idea if you are in a group, you can sit together. The property also had different banquet halls which can be booked for parties or meeting. It is situated in Model Town very hip and trend food establishments and bars. Buzzing with retail shops and eateries. We loved staying there. Will visit again for sure. »

« Absolutely terrible experience at Country Inn Jalandhar I had already paid for a full day and night stay, but when I called one day in advance to request an early check-in at 12 PM instead of 2 PM, the hotel demanded an extra ₹1500. Charging guests extra for just a couple of hours despite paying for the entire booking is nothing short of greed. To make things worse, when I arrived, I was left standing at the reception for 10–15 minutes while the staff casually ignored the urgency of the...

« I stayed at the Radisson and it was nice, but problem with english.Food " very Indian " Food not bad they could do much better. I went for dental surgery, but was too scared to go outside of the hotel. The Radisson is in a very Bad location. Outside the hotel, too dirty, much begging and too much noise. Reception staff were wonderful. »