2/10
Disappointing Experience â Misleading Listing and Poor Service
I reserved what was advertised as a two-room apartment, but upon arrival, I was given a one-room unit. When I contacted AZ Getaway Rental about the discrepancy, they refused to issue any type of refund. Despite reaching out multiple times for a partial refund, my emails were completely ignored.
The unit itself was in poor condition. It was not clean, and I was disappointed to discover that their rental operating permit was expired. The TV and stove were cracked. The TV was not working at all. No one was sent to address the issue until the following day. In addition, there were no cookware utensils provided, making the stay even more inconvenient.
I ended up having to sleep on a squeaky sofa bed, which was very uncomfortable. Overall, this experience ruined what was supposed to be a restful vacation. I would not recommend booking with this host.




Maria
Séjour de 5 nuits en juin 2025