6/10 Satisfaisant
doaquin m., Upland
28 juin 2024
Les points faibles : Propreté
Not clean
The property was not clean. Cleaning crew not doing a thorough job at all; the baking pan was dirty charred abs burned on food but put away in the cabinet, there was dust everywhere on all the surfaces, the base boards and window sills and window tracks had layered on dirt. The mirrors were dirty - hand prints everywhere, the kitchen surfaces (refrigerator, cabinets, microwave) hand prints and smudges everywhere. The couch was severely stained. The TV WiFi didn’t work for 2 of the 3 days we were there. I communicated the cleaning issue and a crew was supposed to come re-clean, but that never happened. If they came there used some kind of cleaning solution (because I could smell it) but the areas I initialed addressed were not taken care of. Nice looking place but the cleanliness issue made us very uncomfortable. I would line some compensation on the cost we paid for the stay. Thank you
doaquin m.
Séjour de 2 nuits en juin 2024