Hotel Phúc Yên

« Too far from hanoi. When we checked in, no front desk, just the guard who hardly speak English. Unable to turn on heater as no instructions when we got in later. »

« Le problème n'est ni le cadre ni la qualité des prestations, impeccables pour les environs de Hanoi, mais que cela ne correspond pas à ce que nous avions sur le site de réservation. Nous avons réservé pour deux adultes et deux enfants, mais la réservation n'a été enregistrée que pour deux adultes, d'où un supplément conséquent. Par ailleurs, les lodges annoncée à 72 M2, ne font qu'au maximum 40 M2 habitables, le reste étant la terrasse extérieure. »

« 예약 후 방문했음에도 불구하고 예약 확인이 안되어 30분 정도 기다릴수 밖에 없었고... 빌라에 도착했는데 청소중이라 바닥에는 물기가 그대로 있었으며 10분 넘게 또 기다릴수 밖에 없었습니다. 그리고 에어컨 내부 청결상태가 불량했고 침대 및 이불은 사용하기 싫을 정도였습니다. 좋은 위치, 풍경, 가격대의 고품질 빌라로써 개선을 했으면 좋겠네요 »

« We were 3 of only 5 people in the hotel so services were at a bare minimum, which sucked for us. The place looked fresh and new, which is hard to do as things age quickly in Vietnams climate. The room was delightful and comfortable. The bathroom was a wet room and well laid out. Don't sit on the side of the bath as it's held down and tipped up me which took a bit a work to rectify. Breakfast 1was terrible, with no menu to choose from it was just prepared and here's something to eat. Breakfast 2...

« This was one of the most confusing stays I have ever had, firstly communication from the park was great at first and then more and more and more.. the contact loves a good information flood on WhatsApp So I thought I had all the information I could need, but quickly realised I actually knew nothing. Google does not tell you much about the resort apart from poor reviews on restaurants, but I could not find a mart, shops, anything really? There is no information about the resort available, I...

« Khách sạn không sạch sẽ, nhân viên ăn nói khó nghe và không nhiệt tình giúp đỡ khách »

« 4ème nuit toujours ok »

« Personnel parfait, avenant et efficace. Chambre bien dans l’ensemble sauf quelques traces d’humidité, moisissures sur un mur. Par contre salle de bains très mal agencée. Le distributeur de papier toilette est carrément dans le dos. Assez bonne insonorisation malgré les travaux. »

« Super hôtel, personnel très chaleureux et serviable. Chambre très propre. Très bonne literie. Petit déjeuner extra avec bcp de choix ! »

« Personalet var rigtigt flinke, alle sammen. Super fine værelser samtidigt. Alt i alt god oplevelse. »

« parfait , bel etablissement »

« Everything was so wonderful about our stay! The staff was so attentive in all the best ways and the breakfast was so good. The rooms where clean and comfortable! »

« Pas de belle vue du balcon en étage 3. Pas de salle de bain séparée. »

« Excellent staff, MR. Brian »

« La chambre etait parfaite. Tres grande, tres propre. L'hotel est tres bien! »

« The staff were are amazing. The amount of support given to us was outstanding »

« Staff was awesome and the hotel was very modern and up to date. Would highly recommend. »

« I was really impressed by the friendliness and professionalism of the staff! (which you don’t always find in Vietnam). The room was very comfortable and clean. I was worried when they said it didn’t have an outside window, but it was totally fine & kept it quiet! »