Hotels in Pierz

„The cleaning staff was friendly when we asked for coffee and towels“

„We did not have an arm chair in our room, only a desk chair. It seemed odd. Very clean Hole in bathroom door Handle in shower was barely able to turn off water. Glad that curtains did not cover the heating/cooling unit.“

„Yes, very good and hot.“

„Breakfast was huge with many different selections. All staff was pleasant “

„Breakfast was awesome “

„The staff was amazing at the front desk and in the water park. Breakfast was pancakes, biscuits& gravy, fruit, yogurt, cereal, several different bread options. The water park might consider allowing adults in after 9pm especially for the hot tub and lazy river. “

„Decent “

„Front desk staff rude and did not tell us anything at all about the room, the stay and extremely slow. Someone else’s garbage left in our room - on the vanity (used oral care). Room was freezing as unit heater was difficult to use. Room keys sometimes work, sometimes don’t. Would not go back.“

„Nobody knew how to get smart TV to work. No counter space in bathroom. Blinds were broken. There was used coffee pod in the coffee pot. “

„Asked for a lake view, no response from the kid working the counter. Was not greeted, felt as if we were interrupting his phone scrolling. Asked if the shuttle could take us to the casino, all we get is "Uh, huh!" Couldn't find the ice machine, didn't dare ask where it was. However, the lady at the counter in the morning was extremely pleasant and happy to help with our needs.“

„The room had very few amenities, not even glasses supplied in the room. And there was only one washrag and one hand towel in the room. And the bath towels supplied were very small. In addition I had to ask for a channel listing for the TV as there was none in the room. Additionally there was no information book supplied showing for instance fire exits and other amenitiesl“

„The room was clean and bed was comfortable. Rooms are very dated. The fireplace in the room didn’t work and the phone in the room didn’t work when I tried to call the desk for assistance. The front desk staff wasn’t very helpful. View of the lake was the best thing about the property. “

„Great stay for a work show up here. The property staff were friendly and accommodating. I received multiple clear communications about check-in and check-out that made our experience very smooth. Facilities are clean and well kept. No major concerns or issues. I'd stay here again.“