« The hotel staff were friendly and welcoming, and they also helped organize additional activities, which was appreciated. However, the breakfast spread was quite limited and could be improved. We also noticed that the bedsheets were not properly clean during check-in, which affected the first impression of the stay. »
« This hotel is falsely advertised as a 5-star property. At the most, this is a 3-star property. Installing whirlpool baths in rooms does not mean that you now have a 5-star hotel.
Personnel wants to offer a good service but they lack proper training and the end result is that customers receive a bad service.
The property is also not properly maintained, already worn down, and poorly fusnirshed and decorated. It also feels like everything is dirty.
Food is also an issue: there is no...
« We stayed here because the description says 1 minute walk from Peryvar Reserve, it is not. 15 to 20 mins out of Kumily up a very bumpy track.
No atmosphere at all.
No yoga offered.
Evening meal not good, I complained but ignored. Chef shouting in the kitchen.
Pool green.
Restaurant service not good at all.
The best feature is the great taxi driver who works for the hotel. Although it was a VERY expensive service.
Check the details before you book. »
« The front desk staff was good, the breakfast was excellent and tasty. Two issued I had was there was another group that was playing loud music near us and it was bothering us as we were trying to put the kids to sleep. We also had a issues where the staff was suppose to deliver a case of water we brought and they delivered it to the wrong room. They replaced it with a case but just two small issues. Overall good experience and would stay again if going through the area. »
Prix par nuit le plus bas trouvé au cours des 24 dernières heures sur la base d’un séjour d’une nuit pour 2 adultes. Les prix et la disponibilité sont susceptibles de changer. Des conditions supplémentaires peuvent s’appliquer.