Hôtel près de Plage Holywell Bay, Newquay, Newquay

« Très bel hôtel Restaurant correct Emplacement somptueux »

« This room was better and the lovely time i had in this hotel will be a good memory , swimming pool is perfect, nice bistro and bar »

« I would strongly advise anyone considering this hotel to think carefully before booking. Our original room was unacceptable. There was a strong smell of damp that triggered my asthma. There appeared to be faeces on a towel and the carpet, the bedding was dirty, pillowcases stained, mould was present, and the bathroom tiles appeared to have bodily fluids on them. The room clearly had not been properly cleaned. To be fair, a member of staff apologised and moved us to another room. However, while...

« I’d read bad reviews after booking so I was very worried. But we got a basic, decent chalet in a good location. It was quiet and safe. It needs a deep clean, mould on curtains, and cobwebs everywhere, but everything else was very clean. It was fine for the price we paid. Sykes cottages manage this chalet, but it’s Atlantic Bays reception, and they won’t know anything about your booking. We hadn’t been told our chalet number so couldn’t go to it until I’d rung Sykes (who didn’t have it on their...

« very rude staff specially at the restaurant, over priced room with cracking floor and nothing special. »

« WARNING: Exercise extreme caution before booking this property. At the scheduled check-in time, I had still not received the self-check-in instructions referred to in the Expedia booking confirmation. I was not provided with full address details to access the accommodation, the host's telephone number appeared to be disconnected, and emails to the host went unanswered. Despite multiple contacts with Expedia before travelling, Expedia was able to provide the information required to gain access...

« Personnel serviable et accueillant Hôtel de caractère 'ous recommandons »

« Personnel peu accueillant. On a l’impression de déranger. La piscine est jolie mais pas soignée, plus de serviettes propres, par contre beaucoup de serviettes utilisées et restées sur place. Une porte sur l’extérieur, mangée de rouille ne ferme plus . Décevant. Un seul restaurant (deux sont annoncés) mal chauffé et avec une carte vraiment très courte. L’emplacement est superbe. La chambre confortable. »

« Right next to the beach »