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Avis sur Emplacement! Magnifique penthouse spacieux et privé à seulement 1 pâté de maisons de Mamitas!

Emplacement! Magnifique penthouse spacieux et privé à seulement 1 pâté de maisons de Mamitas!
Playa del Carmen, Quintana Roo

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 46 avis sur 56." "
Note des voyageurs de 8 (Bien), d’après 6 avis sur 56." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 56." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 56." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 56." "

9,6/10

Propreté

Avis

10/10 Excellent

Karen T.

Les points forts : Propreté
Wonderful vacation!
Great property and management very quick to respond Great location
Séjour de 5 nuits en avril 2024
Réponse de VrboOwner le 11 avr. 2024
Thank you Karen! We hope that you will come back again soon!!

10/10 Excellent

Dennis L.

Les points forts : Propreté
Birthday in Playa
This condo was everything it said it was. Me and the fellas had a ball. Great location. Had everything you need. Loved the whole layout, the kitchen, living area and the private roof deck. We would 100% stay there again. Carlos was great, he was quick to respond and was ready to help solve any problems we could have. Excellent stay.
Séjour de 3 nuits en mars 2024
Réponse de VrboOwner le 9 avr. 2024
Thank you Dennis and great to have you at Casa Rios! We hope you will be back soon!

10/10 Excellent

anna d.

Les points forts : Propreté
Vacation stay
Property location is perfect. Close to the beach and close to town. Never met the manager of the property, but he was really good in communicating through whatsup. No car needed if you stay in town. 5th street can be pricey, but there are side streets with good food and not as expensive. Condo is equipped with beach chairs easy to carry and other things that we did not have to use. AC is working well, and there was extra big jags of water left for us in the condo.
Séjour de 6 nuits en mars 2024
Réponse de VrboOwner le 17 avr. 2024
Thanks for staying at Casa Rios Anna and we are so happy that you enjoyed your stay!! Looking forward to having you visit again soon!

10/10 Excellent

Anni T.

Les points forts : Propreté
Great host
Absolutely everything about this apartment was great. The location is very good, a 2 minute walk to a good beach, a 1 minute walk to the main street, a 5 minute walk to a big shop, a small shop in front of the house. The apartment is very clean and has everything you need. Great kitchen with cooking utensils, there were even surfboards and beach toys for the kids. Great small pool in the garden. The communication with the host was excellent, the property manager Carlos was very helpful, we ordered the transfer and excursions through him, everything went exactly as we agreed. If we were to travel to the same city again, we would definitely stay at the same accommodation.
Séjour de 9 nuits en février 2024

8/10 Bien

Claudia H.

My experience at casa rios
La casa está muy bonita y muy bien ubicada cerca de la playa, la cocina tiene todo lo necesario para cocinar, pero cuando entramos, no habían hecho la limpieza y todo estaba sucio, hablamos con el property manager y fueron a limpiarlo, el aire de una recamara no servía, y lo tuvieron que cambiar por uno nuevo, pero estubimos 2 noches sin aire. El aire de la sala estaba tirando agua y por la mañana había un gran charco y tuvieron que arreglarlo, una tarde se fue la luz y le hablamos al property manager y rápido lo solucionaron pero vino el agua y se fue la luz! Que también arreglaron rápidamente. Era para dar risa, ya me daba pena con el property manager, tuvimos muy mala suerte esos 9 dias que estubimos ahí, aún así le doy 4 estrellas de 5
Séjour de 8 nuits en juillet 2023

10/10 Excellent

Stephanie Y.

Les points forts : Propreté
Perfect location by the beach
The condo was beautiful and in a great location. So close to the beach and to all the shopping and restaurants. There was plenty of space for our family (7 adults) and the rooftop was an added bonus. We would definitely go again!
Séjour de 6 nuits en juillet 2023
Réponse de VrboOwner le 13 juil. 2023
Stephanie we are so happy to hear you enjoyed your stay at Casa Rios! We look forward to seeing you again soon!!

10/10 Excellent

Melissa C.

Les points forts : Propreté
Location Location Location!
We stayed in this penthouse with a couple of friends. GREAT LOCATION, just steps away from EVERYTHING! But so quiet, and very good security. We want to come again with our adult family next year. 😃
Séjour de 8 nuits en février 2023
Réponse de VrboOwner le 3 juil. 2023
Melissa We are so glad that you enjoyed your stay at Casa Rios! We raised our family there for bits of their childhood and really wanted to create a family-friendly space. Thanks for staying and we welcome you and your family again next year!

10/10 Excellent

Liza h.

Les points forts : Propreté
Girls trip
Everything was wonderful! No complaints at all!
Séjour de 3 nuits en juin 2023
Réponse de VrboOwner le 24 juin 2023
Thanks so much Liza! We are so glad that you had a wonderful time!!

10/10 Excellent

Jose M.

Les points forts : Propreté
A piece of Paradise
This place has it all, from everything you need for a meal at home or beach chairs and accessories to spend the day with your toes in the sand. Centrally located near Mamitas Beach and 5ta Avenida, this spot is ideal to check out the beaches or cruise the shops and restaurants. You'll love your stay here as my family did.
Séjour de 9 nuits en avril 2023

10/10 Excellent

Kevin S., Winnipeg

Les points forts : Propreté
Perfect location in Playa del Carmen
We stayed as 5 adults and 4 teens in this wonderful penthouse. Lots of room & bathrooms for everyone. We had two adults in the upstairs bedroom with full bath, 2 in main floor bedroom with ensuite, 4 teens in the two double bed rooms with full bathroom down the hall. The nice thing is there's a heavy wood door that closes off the hall to the teens room/bathroom so it keeps their noise down :) Very cool top floor patio for mornings and evenings. The best thing is the location, close to the beach, 5th Ave, 7-eleven across the street for snacks, ice etc. Close to many great restaurants and far enough away from the noise of 5th. We had a bit of a struggle finding it as I had forgot my paper with the codes to get in, but after calling Carlos he was there in 5 min. to get us in and settled. One helpful suggestion would be to send a Google pin for the location, and maybe setup a WhatsApp connection the day before arrival. There is a gate at the entrance of the parking with a code to get in. The parking is in the courtyard near the pool. We felt very safe and secure the whole time, and would let the younger teens stay by themselves if we went out providing they stayed within the gate. We had one hiccup with the water boiler going out but Carlos had that fixed right away. He was very responsive to any needs we had, like more water, toilet paper etc. Excellent service. All in all, it's a great find and we will be looking at renting it again in the future.
Séjour de 7 nuits en mars 2023

8/10 Bien

John M.

Great location
We loved location..off street parking and security..pool issues..dirty..elevator had smell..two bath faucets seemed loose..window covering was unattached...light blinked in bath Pans are trash..need replaced If these issues taken care of..we give 5 star rating
Séjour de 5 nuits en mars 2023

10/10 Excellent

Kara Rae L., Portland, Oregon

Les points forts : Propreté
Nice place with plenty of room
We enjoyed our stay. The house is not quite as polished as it looks in the picture, but it was still nice and had all of the things pictured. The elevator did work when we were there (previous reviews said it was broken, but not any more). There is a lot of space, & the common room is spacious & open. There are two balconies on the 1st floor that look out at the parking & pool, one in a bedroom, one out of the living room. We loved the 3 levels of patios up top. You can technically see the sea from the top patio, but it's a sliver. Even so, I really enjoyed sitting up there- being on a roof top patio, looking out at the tops of buildings. There was plenty of parking, & a person sits inside the gate at night keeping an eye out. The house if very quite. Even though there are two area hotels that have music going most the day from their rooftop pool/bar areas (they got quieter around 10 and turned off by 11 or 12), we couldn't hear it at all from inside. There was a lot of items for use in the kitchen, though the pans had seen some better days. There was a jug of water and a dispenser for clean water and ice trays in the freezer. There is a box with all kinds of beach items, & the beach is super close. The super close beach is busy! But, we found that there are a handful of publicly accessed beaches right in town, and then everything else is only accessed via private areas (either hotels or fancy communities) so it makes sense that it's busy. The kids used the pool. It's on the small side, and doesn't get very deep, but is well maintained and wasn't busy. There are AC units in each bedroom and in the living room so the house temperature was good. They do ask that you turn them off when you leave, which I was worried would mean it would take a long time to cool back down, but they work fast and it wasn't a problem. There are stairs leading to the front door (after getting to the upper floor where the door is), stairs to the bedroom with the bedroom with a king bed, and to get to the patios (two flights if you want to be at the top patio) so if stairs are an issue for you this might not be the place for you. I rated the check in at a 4 because it's not self-check in, but we knew that going in. We arrived late and the property manager couldn't meet us, so the security guard helped us get in. It meant we didn't get the full tour and low down on how everything worked, but the property manager was responsive to all of our questions.
Séjour de 4 nuits en février 2023

10/10 Excellent

Renee W.

Les points forts : Propreté
Great get away!
Casa Rios is a fabulous place for a get away! It is exactly how it’s described! We had Carlos arrange our ride from the airport and he had someone there holding a sign with my name on it by the Margaritaville bar right outside and down to the right. When we arrived at the condo the gal opened the security gate and escorted us to the condo. She does not speak English, she just leaves. We contacted Carlos and he came and showed us how to turn lights on and gave us the gate and door codes. This is a very secure building. You get a parking space in the locked lot right there. The rooftop patio is a great place to hang! The spa works now, we bought a new plug so it holds water, not heated though. The beach and 5th Ave. are one block away! Definitely go on the sailing trip to Isla Mujeres, so much fun! Thank you Britt and Carlos!
Séjour de 7 nuits en février 2023
Réponse de VrboOwner le 19 févr. 2023
Renee, I am so happy that you enjoyed your stay at Casa Rios! Please contact me whenever you want to return and we will be so happy to welcome you back. Thanks so much and please know that we are purchasing multiple plugs for the jacuzzi. We will be happy to provide discount on your next trip and appreciate you getting a plug for us. We really want our guests to create those magical memories that only a trip to Playa can make! Thanks again and hope to hear from you again soon:) Britt

8/10 Bien

Gregg G.

Les points forts : Propreté
A great value with excellent location
This is a great place to rent for a group of people to be centrally located. So very convenient to 5th Avenue and the beach. Would easily stay here again or recommend. However - it’s a tad outdated (but who stays in the condo when you are a block from the beach. It would have been nice to know which a few of the accessories we’ve grown accustomed to having were not there (soap, shampoo, first day snacks/coffee)… but there is a 7 eleven right across the street. And to be honest the value was so good, really can’t expect to have everything! It was also a little confusing to initially find the place. The address is kind of hidden. But once you find it, it’s great!!!!
Séjour de 7 nuits en janvier 2023
Réponse de VrboOwner le 19 févr. 2023
Thanks Gregg-we appreciate your review and will definitely order some shampoo and customized soap, etc... So glad that you enjoyed your time and we look forward to seeing you next time. Hope that you are doing great! Britt

6/10 Satisfaisant

Ed I.

Les points forts : Propreté
Location was convenient to the beach and fifth Street for restaurants in choices to eat
The plus of this unit was having three bedrooms and three bathrooms. The phone contact I had with Britt was very helpful and understanding where the location was and suggested restaurants The property managers were friendly greeting us. The negatives about this unit. The elevator did not work, and from what I was told from other people, it hasn’t worked for quite some time and it doesn’t look like it will be fixed anytime soon. It’s quite a few steps to get up to the unit. The rooftop area has nothing to look at -multiple buildings, no view of the ocean at all. Many places inside the unit has tripping hazards. Small rises in floor areas, somewhat dangerous, especially near some of the bathrooms.
Séjour de 3 nuits en décembre 2022

6/10 Satisfaisant

Deana K.

Les points forts : Propreté
Disappointed.
Upon arrival we were greeted by someone who did not speak any English. They showed us the key card to get the power on and then they left. We did not know where anything was and had to text the property manager several times to find out where things were (fyi washer/dryer is on the roof). When we have rented properties in the past we have always been greeted by someone who gives us a little tour to help familiarize us with the unit and where things are kept-like linens and essentials, cleaners, mops, etc. The power kept shutting off due to an electrical issue with the unit, so they sent instructions via text with photos on how to find the "breaker" and reset it. We had to do this multiple times during our stay. Ceiling fan doesn't work in the living room (so it was difficult to circulate air). There was a sign on the wall requesting we use it to help keep costs down-but it doesn't work. The elevator is still broken. In the photo it showed hammocks and shading on the middle patio...those are not there, making it too hot to enjoy anytime except for at night. The spa doesn't hold water. There are no complimentary toiletries there and we did not have enough toilet tissue for our week stay. The property manager asked if we would like anything to be brought in ahead of time. We requested a case of bottled water. He said that is always a part of the "welcome kit". There was a bag of tortilla chips and canned salsa-no water. We couldn't figure out how to get TV to work...again that might have been something the greeter could have helped us with. I will say that the unit was very clean and the housekeeper that came in mid week was amazing-she went above and beyond! The location is perfect! I do not fault the owners of the condo. They are trusting in the property management to provide services that are a reflective of their standards. And based on the overall condition of the unit I think they have high standards. I fault the management company. I feel like they are "cutting corners" and perhaps the owners are not aware of it. The few interactions I had with Britt were top notch.
Séjour de 7 nuits en juillet 2022

8/10 Bien

Miki F.

Perfect Family vacation
This property was ideally located to enjoy Playa del Carmen and all of the Riviera Maya. Britt was amazing to work with, so patient and kind when our travel plans had to change. Carlos always responded quickly and was available whenever we needed him. The condo was spacious and modern and comfortable. We only had 2 complaints that were not the fault of Britt or Carlos: The elevator didn't work the whole week we were there. Really only a problem when we had to bring our luggage up and bring it down to go home. The floors never seemed clean. They were swept, but not mopped. We couldn't walk around in bare feet or socks because the floors were not clean enough. Overall we really enjoyed the condo and would be happy to stay there again!
Séjour de 5 nuits en avril 2022
Réponse de VrboOwner le 16 mai 2022
Thanks Miki and great to have you stay at Casa Ríos! I am so sorry about the elevator! It is a European elevator so sometimes it takes a little while to get parts. I will also work with Carlos to see what is happening with the floors. We really appreciate the feedback and thanks again for your stay!

10/10 Excellent

Judith Selene L., México

Les points forts : Propreté
Condo Ríos-Ellis alojamiento incomparable
Condo Ríos-Ellis una excelente opción para alojarse en Playa del Carmen, nuestra estancia fue inmejorable, las instalaciones, limpias, confortable, la antención del Carlos Aguilar, el administrador, inigualable. Mi familia y yo no concebimos ir a Playa del Carmen sin hospedarnos en esta propiedad, la recomendamos ampliamente, por su ubicación y seguridad excelentes. ¡Esperamos volver pronto! Gracias "Casa Ríos-Ellis"
Séjour de 7 nuits en avril 2022

10/10 Excellent

Deborah N.

Les points forts : Propreté
Perfect location right by 5th street.
It was great. I'll be back
Séjour de 6 nuits en février 2022

10/10 Excellent

Victoria R., Tucson

Les points forts : Propreté
Fabulous time at Casa Rios!
We had two family groups stay at this property and it was perfectly accomodating! Having 3 full bathrooms was super helpful and there was so much space. The space was very secure, and there was a walk up COVID testing pop up right across the street. We had a fabulous time celebrating Christmas eve on the rooftop and spending time together. So many delicious restaurants and shops just a 5-10 minute walk away! Carlos was very responsive and helped us organize some activities. We would definitely come back.
Séjour de 7 nuits en décembre 2021

10/10 Excellent

Jesus M.

Les points forts : Propreté
Everything perfect
Everything was perfect. Great location!
Séjour de 2 nuits en septembre 2021

10/10 Excellent

Sarah T.

Les points forts : Propreté
Beautiful condo and Great location!
We thoroughly enjoyed our stay at this property. The condo is just a few blocks away from the beach and from Playa del Carmen’s “5th Avenue” which made it perfect for everything we wanted to do in walking distance. The condo was beautifully maintained and Carlos/ the property managers did everything they could to answer questions or assist us during our stay. I would recommend this place to anyone - it’s big enough for a whole family and worth every penny! Thank you for sharing your lovely home with us! Ben & Sarah
Séjour de 2 nuits en juillet 2021

8/10 Bien

Logan B.

Les points forts : Propreté
Great place, close to the action!
This was a great place to stay and allowed us to walk to multiple places and beaches in Playa! Would definitely stay again!

10/10 Excellent

Gaurang P., Brooklyn Park

Les points forts : Propreté
Perfect vacation home
Perfect 🥰 vacation home, in live downtown area where everything is happening from fine dining to live shows and night 🌙 life.
Séjour de 3 nuits en mai 2021
Réponse de VrboOwner le 11 juin 2021
Thank you Guarang! It was great to have you and we look forward to your next visit to Casa Rios!!

10/10 Excellent

Sheila K.

Les points forts : Propreté
Perfect Location! Welcoming Space!
Location could not be beat and the space and layout were incredible. Just a couple minute walk to beach access, convenience store, and to the activity on a three-mile pedestrian walkway called Quinta Avenida, YET faraway enough from the noise. The shower at the community pool is great to rinse the sand off to avoid tracking it in. The elevator is a nice option. The fantastic AC cools really quick which is a great relief after a long day out on tours, exploring or beaching. Loved the amount of beach towels and bath towels. Kitchen offers a nice set up and is well stocked. The bluetooth speaker is a nice touch. Would totally stay there again, especially now knowing the details. Place was great overall!! Would definitely come back. Did I mention the perfect location? Can't stress that enough!
Séjour de 5 nuits en mai 2021
Réponse de VrboOwner le 31 mai 2021
Thank you Sheila! We really hope that you will come back and visit Casa Rios soon!

10/10 Excellent

Jesus R.

Les points forts : Propreté
very comfortable stay
overall we really enjoyed staying here. the place is very close to mamitas beach and 5th avenue. everything we needed was provided and the place is huge, everyone was very comfortable.
Séjour de 3 nuits en mars 2021

10/10 Excellent

Joe G.

Les points forts : Propreté
PERFECT PLACE TO BE
The house was absolutely perfect. Great location, plenty of space, and everything we needed! Not to mention Britt made it so easy to stay there. She made sure we had everything we needed and gave us some great advice on our vacation. Will definitely be reaching out the her again!
Séjour de 11 nuits en décembre 2020

10/10 Excellent

Randy S.

Les points forts : Propreté
Very helpful property owner; everything worked out perfectly
So appreciate all of your help, Britt. Everything was perfect!
Séjour de 1 nuit en décembre 2020
Réponse de VrboOwner le 20 déc. 2020
Thank you Randy!! Looking forward to having you and your beautiful family return!

10/10 Excellent

Anita L., Calgary Alberta

Les points forts : Propreté
Big beautiful house!
This was a wonderful experience for the adults and children alike. The rooftop patio was a wonderful perk!!
Séjour de 2 nuits en mars 2020
Réponse de VrboOwner le 27 mars 2020
Thank you Anita! We’re so glad you enjoyed your stay at Casa Rios and we hope that you will be back soon!

10/10 Excellent

barbara w.

Les points forts : Propreté
Happiness is...
My family loved our stay at casa Rios, it was large enough for all, short walking distance to a nice beach for sunrise photos , and delicious restaurants along 5 th ave. Everyone we met was warm and friendly,we felt perfectly safe. We made the right decision not to stay at an all inclusive, but rather to enjoy beautiful Mexico. Casa Rios is not brand new and the shower in the upstairs bath was a little too weak but it was wonderful for our family.
Séjour de 5 nuits en février 2020
Réponse de VrboOwner le 27 mars 2020
Thanks So much for your review Barbara! I’m really glad that you enjoyed Casa Rios and its location! I will let our management know right away about the shower situation upstairs and it will be fixed shortly. Thanks for letting us know and we hope you come back very soon!

10/10 Excellent

Marco R.

Les points forts : Propreté
Best location
Everything about this property is great, price, security, walking distance to stores restaurants, bars, my family and I are so happy we are making plans to come back soon
Réponse de VrboOwner le 27 mars 2020
It was so great to have you as guests at Casa Rios! We are glad that you enjoyed our fabulous space and location. Mil gracias and we look forward to your return. Hasta pronto!

10/10 Excellent

norma s.

Les points forts : Propreté
Spacious and great location
This was my first time visiting playa del carmen and I am glad I found this place. The condo was clean, spacious and the location is great. We were close to the beach, shopping and much more, all within walking distance. I also like the fact that the condo is completely gated that made me feel safe. Britt thank you for your hospitality we really enjoyed our stay.
Réponse de VrboOwner le 27 mars 2020
Norma, It was wonderful having you and your family as guests at Casa Rios! I am so pleased that your stay was wonderful and look forward to having you back really soon! Mil gracias y hasta pronto!