Städtereisen Playa del Secreto

Das Personal war sehr freundlich! Der Hoteleigene Strandzugang war einfach nur ein Traum, der Beste Anschnitt in Cancun Zona Hotelera!! Zum kleinen Hafen oder auch ins Centro sind es nur ca.15 Gehminuten! Die Lage war daher top. Der Hotel Parkplatz war sehr praktisch. Der Pool hat uns auch sehr gut gefallen - genug liegen mit viel Palmen! Wir haben uns sehr wohl gefühlt und würden es wieder buchen!

Es war alles super. Schade nur das man auf Bestellung hochwertigen Alkohol wie zb Ski oder Bacardi bekommt.

I would deduct 1 Star for the food, but the overall experience was great so I won't. The Room was perfect, the service outstanding. The Hotel in really good condition. The beach fantastic. We were worried at first, because most positive reviews came from americans, but this hotel can absolutely live up to european standards. The food is difficult. The decision from the hotel not to have a buffet is terrible. The Dinner Restaurants all served really not tasty food. The food experience from all dinner restaurants was bad, so we tried to use the afternoon kitchens which were great and the Room Service, which delivered fantastic food. The Tex Mex Buffet on Thursdays and the breakfast was really good as well. So as I said, usually this could make a bad experience, if you are not flexible, but the hotel was fantastic. The hotel wasn't fully booked oput, so we never had a problem getting a sunbed at the beach, but I can understand, that people are mad, that two thirds of all potential beach space is taken by cabanas that the hotel sells for $85 a day on top. This is a crazy rip off. Agin, we were not affected by this, so no star deduction. In high season this would probably something that we were furious about as well.