Location de vacances de particulier à Plymouth

« The hotel was exactly as described in photos. Clean, classy and very good value for money. We couldn’t hear any guests within property. Shower was powerful and nice and bathroom was clean. Bed comfortable, duvet thick but airy which was the perfect combo. Outside space from the room was well presents and clean. No bad smell and easy check in. Only thing I would critique is we couldn’t open window wide enough for our personal choice and could do with curtains as well blinds as that morning sun...

« Photos showed a room with a view. We were allocated a basement room with no view at all. Noise at below parking level was horrendous. I contacted pure serviced to try cancel our 2nd night for a refund. Their response was to refuse , and to offer a white noise machine to combat the noise! If I could offer zero stars, I would. I will never book another pure service property again, & suggest you do the same. Worst company I’ve ever had the misfortune of using. Nowhere on my booking did it state id...