Hotels | Ponderosa Heights, Ruidoso

„We stayed 3 nights, and had a terrible time getting housekeeping service, even being left without enough toilet paper so that we ran out. The beds were never made. The overhead light over the inside of the door was out, the phone was dead, a piece of artwork was missing off the wall-looked like someone just took it. The carpeted stairs had trash all over them our entire stay. Firm beds were the only good thing here. The staff was nice enough but not effective in solving our situation. Everything ...

„A wonderful place to stay! I definitely recommend it!“

„Hat alles gepasst! Schöne und saubere Zimmer!“

„The service of the staff is great. The hotel is outdated. Looks very worn out. Toilets are terrible. It needs a full remodel, not worth the price they’re charging.“

„Friendliest front desk staff checking inn.“

„Everything about this property was excellent! Not a single complaint. I highly recommend it!“

„Clean room stayed for 1 night perfect location for the down town area“

„Sehr laut. Die Klimaanlage rattert fürchterlich. Man meint es wären Bauarbeiten im Außenbereich, musste mir Ohrenstöpsel kaufen um Schlafen zu können. Dann an de Rezeption eine überforderte Angestellt. Die buchte mir dann gleich nochmals einen Betrag von meiner Kreditkarte ab. Musste beim Check out nachweisen dass ich den Betrag eigentlich schon bei Expedia bezahlt hatte. Der Hotelmanager korrigierte dann diesen Fehler. Bekam meinen Betrag wieder zurück. Umweltfreundlich ??? Das kann man bei ...

„Staff members were all very kind and friendly! Rooms were not clean, but the beds and the towels were. The ac is essentially a window unit that is extremely loud.“

„Clean room air was great!!“

„I liked the area. I wanted my grandkids to swim but the pool water was very cold. I left my power bank to change my phone in that room, I would like someone to call and tell me how I can pick it up“

„Great“

„Sehr gepflegt, sauber und modern. Grosse Zimmer mit schönem Bad. Sehr gutes Frühstück.“

„Einfach und sauber, guter Preis, Betten waren sehr bequem. Rezeption immer besetzt und sehr freundlich “

„The staff were friendly and helpful. The room was clean. The air conditioner worked well, as did the TV and refrigerator. The bed was pretty comfortable but the frame was noisy when getting in and out of bed. They needed more (and better/larger) towels and hand soaps. Parking is ok but can be tricky as the lot shares spaces with the café next door.“