We’re sorry to hear of your less-than-satisfactory experience with Constellation Hotel and hope you will accept our sincerest apologies. Being known for our great service, we would like to make things right. We value our customers' opinions and would like to thank you for bringing this to our attention. Yours sincerely,

we thank you for choosing Constellation Hotel and We hope that we will have the opportunity to welcome you again.We continue to improve our quality of service. Yours sincerely,

Cher client, Nous sommes heureux de savoir que vous avez trouvé notre personnel chaleureux et accueillant. Merci d'avoir pris le temps de nous donner votre avis.

Thank you for your comment. Our staff is always very happy with the customers' satisfaction. We have noted your comment on the work that must be done. We hope to see you soon at the hotel

We have received your comment in which you expressed your dissatisfaction with the quality of service during your stay with us. We attach great importance to the quality of the welcome that is reserved for our customers. Our first concern is to meet their expectations. We regret that you did not immediately make your comments to make corrections that would have avoided these bad memories that are far from our desire that remains to want to keep you very long among our loyal customers and that with the time we would have learned to serve you according to your tastes and habits. We take note of these unfortunate incidents which we deeply regret and ask you to have the extreme kindness to accept our excuses and to receive our sincere and respectful greetings.

this is due to the absence of the plumber of the hotel because it was a maintenance in the hydro installation of the hotel, when the claim of the people in the streets of the country he had never returned to finish what he was doing despite the many calls we made to get in touch with him we could not find it. We present to you our most sincere excuse for this inconvenient