Terrasse/Patio

Avis sur Silkari Lagoons Port Douglas

4.5 out of 5
Silkari Lagoons Port Douglas
2 Langley Road, Port Douglas, QLD

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 447 avis sur 982." "
Note des voyageurs de 8 (Bien), d’après 349 avis sur 982." "
Note des voyageurs de 6 (Satisfaisant), d’après 131 avis sur 982." "
Note des voyageurs de 4 (Médiocre), d’après 39 avis sur 982." "
Note des voyageurs de 2 (Horrible), d’après 16 avis sur 982." "

8,2/10

Propreté

8,4/10

Personnel et service

8,6/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

nicolas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Belle surprise !
Nous sommes arrivés avant l'heure prévue d'enregistrement et notre chambre était deja prête, c'est cool ! Hôtel un peu excentré du centre ville animé, donc mieux vaut avoir un véhicule, mais très calme. Chambre au 1er étage avec vue sur une des 6 piscines, avec balcon, table et chaises, très bien pour prendre un petit déjeuner. Également un jacuzzi, mais pas utilisé. Spacieuse, propre et confortable, salle de bain moderne. Toujours à disposition frigo, bouilloire, café et thé. Places de parking à l'intérieur de l'hôtel. Piscine agréable mais qui mériterait un entretien plus soigné, dommage. Espace autour avec transat, bbq a disposition, toaster,... Accès à la plage, en quelques minutes à pied.
Séjour de 2 nuits en octobre 2019
Réponse de Hotel manager le 29 oct. 2019
Thank you very much for your kind review. We appreciate you stayed with us and happy that we were able to give you early access to your room when you arrived. Thank you for your feedback about the room, I am pleased that it met your expectations.

10/10 Excellent

Bénédicte, Toulouse

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was awesome, very spacious, well located, we loved our stay in oaks lagoons!
Séjour de 5 nuits en août 2019
Réponse de Hotel Manager le 2 sept. 2019
Thanks Bénédicte, lovely to read you enjoyed your stay with us.

10/10 Excellent

Erwan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Chambre grande et confortable, l'ensemble de piscines est vraiment très agréable !
Réponse de Hotel Manager le 17 mars 2018
Thanks Erwan, glad to read you liked the layout of the 6 pools we have here. The hotel rooms are a good size and our apartments are even bigger. Happy it worked out for you.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Très bien

8/10 Bien

Patricia

Les points forts : Propreté et infrastructures et conditions de l’hébergement
A very good place for a holiday.
Séjour de 6 nuits en mai 2024

10/10 Excellent

AKIKO

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024

8/10 Bien

stacey

Voyage en famille
Les points forts : Équipements
We stayed here for 9 nights it was nice but could be improved. The house wasnt the cleanest with viasable dirt on switches and doors and dust around doorways. Theybgave use 4 bath towels for 4 people but you have to wash them yourself so we found we didnt have enough towels to do this we had to request more which was supplied. Itbwas wonderful having the pool right outside the door of the room. Especially for the kids and made for easy evenings. Although pool hours were not observed by other guests. Servicing of the room was said to be half way through but it was done on day 7 of a 9 day stay. Half way would have been nicer. We would stay here again only for the convenience of the the pool. The unit would also bennefit from an oven in the kitchen as there is only the two hot plates and a microwave.
Séjour de 9 nuits en avril 2024

10/10 Excellent

Augusto, Mona Vale

Voyage en famille, Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Our 4th time at Silkary Lagoons. Always a delight. Always a pleasure. There’s something magic about Port Douglas.
Séjour de 7 nuits en avril 2024

10/10 Excellent

Melissa

Séjour de 2 nuits en avril 2024

10/10 Excellent

Lisa

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We had 2x 2 bedroom swim out rooms. They were spacious and the pool access was second to none. Loved our stay and wished we were staying for longer. They also allowed us to take the pool towels to our sail away excursion despite checking out that morning. (we returned them). The staff were very welcoming. Will be back!
Séjour de 2 nuits en avril 2024

10/10 Excellent

Peter, Lightsview

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Great place with excellent facilities and plenty of swimming pools!
Séjour de 10 nuits en mars 2024

8/10 Bien

Paul

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Easy access to pool
Séjour de 4 nuits en mars 2024
Réponse de Hotel Manager le 10 mars 2024
Thanks Paul for your feedback. Pleased you had a good stay, If you do have any suggestions of things we need to work on, please please feel to contact the manager directly.

10/10 Excellent

Shelley

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Had a wonderful stay at Silkari. The swim out room was excellent, especially for the kids. Clean, well appointment, spacious apartment. Friendly staff at reception. Now our favourite place to stay in Port Douglas. Loved it so much just booked to come back again this Easter.
Réponse de Hotel Manager le 3 mars 2024
Thanks Shelley, so lovely to know you and the family enjoyed your stay. WE look forward to welcoming you back. Regards, Murray

10/10 Excellent

Emily

Voyage en groupe, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Rooms were lovely and cool, spacious with all cooking facilities required. 6 pools to choose from and lovely staff.
Séjour de 5 nuits en février 2024
Réponse de Hotel Manager le 16 févr. 2024
Thanks Emily, Thank you for your lovely review. Very pleased to read you had a lovely stay. We hope to have the pleasure of having you stay with us again on your next visit to the tropical north.

10/10 Excellent

Werner

Les points forts : Propreté et confort de la chambre
Absolut empfehlenswert!
Wunderbares Hotel, absolut nette, sehr hilfsbereite Damen an der Rezeption, überdachtes Parken vor dem Zimmer, wunderbare Pools und die Aussicht auf die Pools ist herrlich. Sehr empfehlenswert!!!
Séjour de 3 nuits en février 2024
Réponse de Hotel Manager le 15 févr. 2024
Vielen Dank, Werner, für dieses wunderbare Feedback. Wir freuen uns sehr zu lesen, dass unser Rezeptionsteam Ihren Aufenthalt bei uns so angenehm wie möglich gemacht hat. Ich freue mich zu lesen, dass Ihnen die Pools und das Ambiente des Poolbereichs gefallen haben. Vielen Dank für die Empfehlung.

10/10 Excellent

ian

Voyage en famille
Les points forts : Propreté et confort de la chambre
We stayed for 2 nights in a 3 bedroom apartment with jacuzzi on the balcony. Everything was clean. Beds very comfortable. We didn’t have time to use the jacuzzi. Friendly reception and housekeeping staff
Séjour de 2 nuits en février 2024
Réponse de Hotel Manager le 5 févr. 2024
Thanks Ian, we appreciated you chose to stay with us. Lovely to read you had an enjoyable stay. Please tell your friends about us.

10/10 Excellent

Shelley

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
We loved the swim out room it was really affordable as well. There was ample space for two of us. Great parking . The lovely lady that also said she was a life guard at the beach checked us in and gave us lots of tips and information about the local area . The beach is walkable but you can’t swim there, it’s a 45 min walk to town on beach. About 5/6 mins drive to main shopping area . They do have shuttles but we did not use that . There is a lovely restaurant next door at the Ramada , only a min walk from reception. We were down the end and the pool was in shade most of the day which was great being January. Ost of the time we were the only ones in it .
Séjour de 7 nuits en janvier 2024
Réponse de Hotel Manager le 24 janv. 2024
Thank you for your lovely review. We are delighted yoiu had a great stay with us and Jenn helped you get the most out of your time here. There really are some fabulous places up here in the North. We hope we will have the opportunity to welcome you back some time in the future.

10/10 Excellent

Mathew

Les points forts : Propreté
Séjour de 4 nuits en janvier 2024
Réponse de Hotel Manager le 22 janv. 2024
Thank you Mathew for your feedback. It is appreciated. Hope to welcome you back again one day.

10/10 Excellent

Anna

Voyage en famille
Les points forts : Propreté et confort de la chambre
Very enjoyable stay
Perfect for a quick family getaway. Loved the swim up pool. Very helpful staff.
Séjour de 3 nuits en janvier 2024
Réponse de Hotel Manager le 21 janv. 2024
So pleased to read Anna that you had a lovely break at Silkari Lagoons. Thank you for sharing your feedback. We hope we will have the opportunity to welcome you back again someday.

10/10 Excellent

NILESH

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Excellent location and very neat/tidy property. Facilities at the property was excellent. Did not find any fault and will not hesitate to recommend it to anyone.
Séjour de 2 nuits en janvier 2024
Réponse de Hotel Manager le 17 janv. 2024
Thanks Nilesh for your lovely review. So pleased to read you had an enjoyable stay. We certainly will appreciate any recommendations you make to your friends and family.

10/10 Excellent

Danielle

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Second stay here 13 years apart. Property looks well maintained. Our room was very clean. I have heard the decor needs updating but our room was fine. Everything was better than expected. We were upgraded to a 3 bedroom corner room. The space was great and my tweens loved sharing the studio apartment. Staff were friendly and welcoming. Only negative was that there were quite a few weeds in their otherwise beautiful garden beds but after the amount of rain they have endured, this is bound to happen. Highly recommend. Great value for money especially with a swim out room
Séjour de 3 nuits en janvier 2024
Réponse de Hotel Manager le 16 janv. 2024
Thanks Danielle, Yes you are spot on, the weeds are winning at the moment with the amount of rains we have been having. Our gardening contractor has been busy helping remove some of the flood debris around the region which is a bit of a priority at them moment. We hope to catch up soon. Thanks for staying with us. Lovely to read you had a wonderful day.

10/10 Excellent

Weisi

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
friendly staff and nice pool for kids to play. Wish we could stay longer next time!
Séjour de 3 nuits en décembre 2023
Réponse de Hotel Manager le 23 déc. 2023
Thanks Weisi, So pleased to read you had a great stay. Please come back and visit us again in 2024.

10/10 Excellent

James

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en décembre 2023
Réponse de Hotel Manager le 19 déc. 2023
Thanks James, what challenging times these are at the moment with the cyclone and flooding. Pleased you missed the flooding bit! Thanks for your review. Trust you had a safe trip home.

10/10 Excellent

Nenita

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We like the cleanliness of the pool, spa and the serenity of the beautiful surroundings. The Reception staff are nice, polite and very helpful and friendly.
Séjour de 4 nuits en décembre 2023
Réponse de Hotel Manager le 12 déc. 2023
So pleased to read you liked your stay with us. The team always enjoy helping our guests get the most out of their time in the region and have a enjoyable stay .

10/10 Excellent

Melinda

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Our unit was very clean and quiet. The pool area was fantastic
Séjour de 3 nuits en novembre 2023
Réponse de Hotel Manager le 7 déc. 2023
Thanks Melinda, Glad to read you enjoyed the room and our pool areas. I hope your batteries have now been recharged and you are ready for a busy festive season.

8/10 Bien

Neelam

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
The property is in nice location and condition of rooms were okay. There is no dining option on the property but was told that Ramada next door has options, did not check out though. There are tons of food options a short car drive. There were few issues such as previous occupant had left metal spoon in bone grinder, dishes were not cleaned properly and microwave glass was loose. When informed the management they changed microwave right away but forgot to remove the spoon, did not bother us. It is decent size 2 bed room option, used the pool which was clean. Parling included
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Manager le 6 déc. 2023
Thank you Neelam for your detailed review. We are pleased that overall you had a great stay. Apo9logies for the cleaning issues you encountered and missing the spoon that you did report. We do hope to welcome you back one day.

10/10 Excellent

Jessica

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Everything was amazing at Silkari! We really enjoyed our stay and loved all the different pools and outdoor bbq areas. It felt really safe, comfortable and the dual key rooms with the spa on the balcony were great!
Séjour de 3 nuits en novembre 2023
Réponse de Hotel Manager le 6 déc. 2023
Thanks Jessica, great to read you enjoyed your time with us. We appreciated that you chose to stay with us and hope to welcome you back again one day.

10/10 Excellent

Alan

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Pool directly outside your room was great and staff were phenomenal. Only downside was the lack of a kitchen but arrangements were in place with resort next door.
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Manager le 6 déc. 2023
Your feedback on the staff is very much appreciated., The team love help0ing our guests get the most out of their time in Port Douglas.

10/10 Excellent

Tanja

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Manager le 6 déc. 2023
Thanks Tanja, We hope to see you again some time. Please tell your friends about us as well.

10/10 Excellent

Ally

Séjour de 2 nuits en novembre 2023
Réponse de Hotel Manager le 24 déc. 2023
Thanks Ally, Its been challenging ties of late with the cyclone! Hope you will find the opportunity to return 2024.

10/10 Excellent

John

Les points forts : Équipements
Everything available to guests was first class. Room was clean and comfortable. Staff at reception were very friendly and professional. I had a very relaxing time around the amazing pools. Silkari Lagoons Is the place to have a holiday and relax
Séjour de 8 nuits en novembre 2023
Réponse de Hotel Manager le 28 nov. 2023
Thanks John, so pleased you enjoyed your stay. Thank you for telling everyone about us,

8/10 Bien

Sue

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
The property was lovely, the only downfall was getting anywhere without a car. You have to pay to take a shuttle or a taxi to get anything or go anywhere. Ie groceries, restaurants
Séjour de 4 nuits en novembre 2023
Réponse de Hotel Manager le 27 nov. 2023
Thanks Sue, There are certainly options closer to the main street, however they are usually more expensive. If you add the cost of the shuttle price you will find this balances out if being out of town was an issue for you. Thanks for choosing to stay with us.

10/10 Excellent

mark

Séjour de 2 nuits en novembre 2023
Réponse de Hotel Manager le 21 nov. 2023
Thanks Mark, we appreciate you took the time to leave a rating for us. Hope to welcome you back one day. Cheers,Murray

10/10 Excellent

Allison

Voyage en groupe
Les points forts : Propreté et équipements
Loved the pool areas
Séjour de 3 nuits en novembre 2023
Réponse de Hotel Manager le 20 nov. 2023
Thank you. Its been a work in progress for a little while now. Just a bit more work on the in-pool garden beds. But then I will probably find something else :-) Hope to show you when you next return.

10/10 Excellent

Voyageur vérifié

Amazing room spacious, clean and love the pools to swim. Close to beach & staff very helpful.
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Manager le 19 nov. 2023
It is always pleasing to read when what we provide at our property works out so well for the guest. We are delighted you had a lovely stay and hope to welcome you back again some time in the future.

10/10 Excellent

Sheila

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Clean well proportioned room with facilities for coffee, tea etc with a sink and microwave. Lovely spa bath and view of the courtyard and pools-very restful
Séjour de 3 nuits en novembre 2023
Réponse de Hotel Manager le 17 nov. 2023
Thank you Shella, we appreciated that you chose to stay with us. Hope you got some great memories of your visit to the tropical north and hope you will visit the region again.

10/10 Excellent

Tharindu

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Private pool and the space in the property
Séjour de 2 nuits en novembre 2023
Réponse de Hotel Manager le 16 nov. 2023
Thank you Tharindu, it was a pleasure having you all stay. Our apartments are quite large and with 6 pool s to choose from there is always a good chance you can find a pool without too much noise.

10/10 Excellent

Nicholle

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Perfect spot to stay in Port Douglas as its not right in town but close enough for a quick drive in or a long walk along the beach. The rooms are clean and roomy with plenty of in room facilities. The pools are clean and having the swim out pool was amazing. Would highly recommend this hotel
Séjour de 5 nuits en novembre 2023
Réponse de Hotel Manager le 15 nov. 2023
Many Thanks Nicholle, we very appreciate your feedback and was lovely to read you were very happy with your stay. We do hope we will have the opportunity to welcome you back for another tropical escape. Best, Murray

10/10 Excellent

Augusto Teixeira, Mona Vale

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We’ve been there twice now. A third time will definitely happen again in the near future.
Séjour de 9 nuits en octobre 2023
Réponse de Hotel Manager le 10 nov. 2023
There is no better accolade than a return guest telling others they are looking forward to their next visit. Thank you for your confidence in us. We are pleased we can make your stays in Port Douglas homely.

10/10 Excellent

Merelyn

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The pools are fantastic and very much under used. Many times we were in them by ourselves. There is a site but available to get into town but it was much more convenient with our rental car.
Séjour de 7 nuits en novembre 2023
Réponse de Hotel Manager le 10 nov. 2023
Thanks Merelyn, was lovely to read you had a good break in Port Douglas and enjoyed your stay with us. Please tell your friends about us as well. A hire car is good, but a value option is a multi-day shuttle bus pass. particularly if you like to keep your fluids up in the tropics. Hope to welcome you back one day.,

8/10 Bien

Joanne

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Everything about the property was great only a few things that we didn’t like. Parking isn’t allocated, so had to park off the property. Would prefer our car parked within premises. Smokers had to leave the property to smoke. Should have allocated room to smoke on balcony/verandas.
Séjour de 3 nuits en novembre 2023
Réponse de Hotel Manager le 6 nov. 2023
In busy times carparking can me tight on-site but as you are aware there is no shortage of nearby carparking. Unfortunately the smell of smoke wafts from balcony to balcony so it affects nearby guests who are trying to enjoy their holiday too.

10/10 Excellent

Nanette

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Wonderful experience and very good value. Staff was excellent.
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Manager le 29 oct. 2023
Thank you for your kind works about our staff. i am pleased to know they helped make your stay enjoyable.

10/10 Excellent

Linda

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2023
Réponse de Hotel Manager le 29 oct. 2023
Thanks Linda, appreciate the feedback. lovely to know you enjoyed your stay.

10/10 Excellent

vicki, Baldivis

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Swim out pool appartment was great Staff friendly great service Would definitely recommend
Séjour de 6 nuits en octobre 2023
Réponse de Hotel Manager le 24 oct. 2023
Thanks Vicki, pleased to read you had a great stay and thank you for any recommendations you pass onto your fvamily and friends. That is really appreciated. Regards,

10/10 Excellent

Arlene

Voyage en famille, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Couldnt fault anything. Wished we could have stayed longer
Séjour de 3 nuits en octobre 2023
Réponse de Hotel Manager le 17 oct. 2023
lovely to know you had a lovely stay. Hope to welcome you back again next year

6/10 Satisfaisant

Elisabete Pereira

Séjour de 3 nuits en septembre 2023
Réponse de Hotel Manager le 6 nov. 2023
Thanks Elisabete, Please let us know directly if you have any suggestions for improvement.

8/10 Bien

Wesley

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We loved our room that walked straight out to the pool. We know it’s difficult to keep up with but there were lots of leaves in the pool and in the driveway area at the front of our room. Other than the room being a little worn out it was a beautiful place to stay. Looking forward to coming back.
Séjour de 3 nuits en septembre 2023
Réponse de Hotel Manager le 16 oct. 2023
Hi Wesley, yes you are right, the leaves do get away from us particularly in windy weather. Pleased you had a great stay. We are always working on improvements both to the public areas and the rooms. We do try and address maintenance issues when the specifics are advised to us.

6/10 Satisfaisant

Ross

Voyage en couple
Les points forts : Propreté et équipements
The pool system saved it. Room small and boring… NO dining.
Séjour de 2 nuits en octobre 2023
Réponse de Hotel Manager le 10 oct. 2023
Thanks Ross for your 'tough' review. We advise on the website what our facilities are so it disappoints us as well when our guests expectations are not met. Not we do have apartments which are about 4 times the size of the hotel rooms, at a different price which offer a lot more.

6/10 Satisfaisant

Richard

Les points faibles : Propreté
Séjour de 7 nuits en octobre 2023
Réponse de Hotel Manager le 11 oct. 2023
Thanks for your feedback Richard. Trust you had a good trip home. Regards, Murray

8/10 Bien

Robert Anthony

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en septembre 2023
Réponse de Hotel Manager le 5 oct. 2023
Thanks Robert. Please you enjoyed your stay. If there was anything you think we could have improved, please feel free to contact the hotel manager.