Hall

Avis sur Red Lion Hotel Portland Airport

3 out of 5
Red Lion Hotel Portland Airport
7101 NE 82nd Ave, Portland, OR

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 607 avis sur 2036." "
Note des voyageurs de 8 (Bien), d’après 544 avis sur 2036." "
Note des voyageurs de 6 (Satisfaisant), d’après 392 avis sur 2036." "
Note des voyageurs de 4 (Médiocre), d’après 282 avis sur 2036." "
Note des voyageurs de 2 (Horrible), d’après 211 avis sur 2036." "

7,4/10

Propreté

7,6/10

Personnel et service

6,2/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

7,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté
Very/too basic
Had to find a hotel close the PDX for one night. fit the bill, but a bit too basic even for us (we are used to travel Low budget). Badly needs update (and get try if of smell).
Séjour de 1 nuit en juillet 2023
Réponse de Hotel General Manager le 7 août 2023
Dear Guest,Thank you for your feedback. Though our hotel's location served its purpose and fit your budget, we apologize for any inconvenience you experienced during your stay. We take your comments seriously and will work to address the issues you mentioned. We appreciate your business and hope you will consider giving us another chance in the future.Sincerely, Hotel General Manager

8/10 Bien

Sisi

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un endroit très propre et calme.
Séjour de 1 nuit en février 2022
Réponse de Hotel General Manager le 24 févr. 2022
Dear Sisi, Thank you so much for your kind words. I’m so pleased that you found us a clean and peaceful place to stay. We take real pride in this hotel and in serving guests like you, and I’m extremely happy that you had such a wonderful stay. We look forward to having you with us again soon. Sincerely, Hotel General Manager

10/10 Excellent

Samantha

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Near airport, has shuttle, gated entry for parking lot
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 22 mai 2024
Dear Samantha,Thank you for highlighting the convenient features of our hotel, including our proximity to the airport, shuttle service, and gated entry for the parking lot. We strive to provide a secure and hassle-free experience for our guests, and we're glad to hear that you found these amenities beneficial. We appreciate your feedback and look forward to welcoming you back for another pleasant stay!Sincerely, Hotel General Manager

10/10 Excellent

Peggy Sue, Pearl

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff and comfy bed. Needed shuttle to the airport. Quick and easy !
Séjour de 1 nuit en mai 2024
Réponse de Hotel General Manager le 22 mai 2024
Dear Peggy Sue,Thank you for the perfect rating! We're delighted to hear that you had a great experience with our staff and found our beds comfortable. It's fantastic to know that our shuttle service made your trip to the airport quick and easy. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future!Sincerely, Hotel General Manager

10/10 Excellent

Kathy

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Tina was great at check in! She was kind, helpful and very efficient. We need more people in the world like her
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 21 mai 2024
Dear Kathy,Thank you for your great feedback. We're thrilled to hear that Tina provided you with exceptional service during check-in! It's wonderful to know that she was kind, helpful, and efficient. We'll be sure to pass along your kind words to her. Our team strives to make every guest feel welcome and valued. We hope to welcome you back soon for another fantastic stay!Sincerely, Hotel General Manager

6/10 Satisfaisant

Elizabeth

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Clean service and fast response when needing service. No indoor pool, parking I did not like bc they charge for.
Séjour de 3 nuits en mai 2024
Réponse de Hotel General Manager le 21 mai 2024
Dear Elizabeth,We're glad to hear that you found our service prompt and responsive. We apologize for any inconvenience regarding the lack of an indoor pool and the parking charges. Please know that our parking fees are listed online for our guest's convenience before booking. Your feedback is valuable to us, and we'll take it into consideration for future improvements. Thank you for staying with us, and we hope to welcome you back for another pleasant stay.Sincerely, Hotel General Manager

8/10 Bien

Shawn

Voyage en famille
Les points forts : Propreté et personnel et service
The staff was great Tina and Greg went out of their way to makse our stay wonderful.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 20 mai 2024
Dear Shawn,Thank you for your We're thrilled to hear that Tina and Greg made your stay memorable! Providing exceptional service is what we strive for, and we're delighted that they went above and beyond to ensure you had a wonderful experience. We'll be sure to pass along your kind words to them. We hope to welcome you back for another fantastic stay in the future.Sincerely, Hotel General Manager

8/10 Bien

Nancy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Only one entrance for cars to drive in, that one entrance is shared by 3 hotels, and all hotel guests have to pay to park a car. I drove a rental car in to pick up luggage, left 5 minutes later, & still had to pay $1.00 for the 5 minutes the car was on site!
Séjour de 1 nuit en mai 2024
Réponse de Hotel General Manager le 20 mai 2024
Dear Nancy,Thank you for your feedback with 4 stars! We're sorry to hear about your experience with the parking situation. We'll take your comments into consideration to improve our guest experience in the future. If there's anything else we can do to make your next stay more enjoyable, please don't hesitate to let us know. We hope to welcome you back again soon!Sincerely, Hotel General Manager

10/10 Excellent

david

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place to stay for a night after flying in.
Séjour de 1 nuit en mai 2024
Réponse de Hotel General Manager le 20 mai 2024
Dear David,Thank you for the perfect rating! We're glad to hear that you found our hotel a nice place to stay, especially after flying in. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future!Sincerely, Hotel General Manager

10/10 Excellent

Darell

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Hotel General Manager le 21 mai 2024
Dear Darell,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel General Manager

10/10 Excellent

Angela, Andrews

Voyage en famille
Very comfortable place to stay
Séjour de 1 nuit en mai 2024
Réponse de Hotel General Manager le 20 mai 2024
Dear Angela,Thank you for the perfect rating! We're delighted to hear that you found our hotel a very comfortable place to stay. We appreciate your feedback and hope to welcome you back for another comfortable stay soon!Sincerely, Hotel General Manager

8/10 Bien

Ayinde

Les points forts : Équipements
I enjoyed my stay.
Séjour de 1 nuit en mai 2024
Réponse de Hotel General Manager le 20 mai 2024
Dear Ayinde,Thank you for your feedback! We're glad to hear that you enjoyed your stay overall. We hope to welcome you back again in the future!Sincerely, Hotel General Manager

10/10 Excellent

Sergii, Denver

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Good hotel
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 17 mai 2024
Dear Sergii,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon.Sincerely, Hotel General Manager

8/10 Bien

Nancy

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Idonr like that my son had to get a ticket to park, and pay 3 dollars everytime. But I do like that they valudated his parking ticket, so he didnt pay.
Séjour de 2 nuits en mai 2024
Réponse de Hotel General Manager le 17 mai 2024
Dear Nancy,Thank you for the 4 out of 5 rating. We understand your concern about the parking ticket, but we're glad to hear you appreciated the validation that covered the cost.Sincerely, Hotel General Manager

6/10 Satisfaisant

Brian

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
It was ok . I booked it as a package deal through Expedia and thought it was a regular hotel , but it was really just a two story motel. No breakfast or pool . It was kept up decent , staff was very good and a convenient location being right by the interstate and a main street through Portland so that was good .
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 16 mai 2024
Dear Brian,Thank you for sharing your experience with us. We're glad to hear that our convenient location and attentive staff met your expectations. We apologize for any confusion regarding the amenities, and we appreciate your understanding. We hope to welcome you back for a more enjoyable stay.Sincerely, Hotel General Manager

10/10 Excellent

John

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great value for an airport hotel for those super early flights.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 14 mai 2024
Dear John,Thank you for your wonderful feedback. We're delighted to hear that you found our hotel to be a great value, especially for those early flights from the airport! Providing convenience and comfort for our guests, especially during hectic travel times, is always our goal. We look forward to welcoming you back for your next trip. Safe travels!Sincerely, Hotel General Manager

10/10 Excellent

Steven

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient for the Airport ... comparatively decent price ... staff knowledgeable & helpful.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 14 mai 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our hotel convenient for the airport, with knowledgeable and helpful staff. We strive to provide a comfortable and hassle-free experience for our guests, and we're glad to know we succeeded during your stay. We look forward to welcoming you back in the future!Sincerely, Hotel General Manager

10/10 Excellent

Angela, Andrews

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was great. Shuttle driver was wonderful. Beds were incredible. What can I say. I’m in love!
Séjour de 1 nuit en mai 2024
Réponse de Hotel General Manager le 11 mai 2024
Dear Angela,We're overjoyed to receive a perfect 5 out of 5 rating from you! It's fantastic to hear that our staff made such a positive impression on you and that you had a wonderful experience with our shuttle driver. We're thrilled that you found our beds to be incredibly comfortable—it's always a delight to provide a restful night's sleep. Thank you for your kind words, and we're thrilled to have earned your love! We can't wait to welcome you back for another incredible stay!Sincerely, Hotel General Manager

8/10 Bien

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very affordable and a well kept hotel. I would stay here again.
Séjour de 1 nuit en mai 2024
Réponse de Hotel General Manager le 10 mai 2024
Dear Stephen,Thank you for your positive feedback and for choosing to stay with us! We're delighted to hear that you found our hotel to be very affordable and well-maintained. Your intention to stay with us again is the greatest compliment we could receive. We look forward to welcoming you back for another great stay in the future!Sincerely, Hotel General Manager

8/10 Bien

Jeron

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Hotel General Manager le 10 mai 2024
Dear Jeron,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel General Manager

10/10 Excellent

Steve

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, quiet room and close to the airport.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 8 mai 2024
Dear Steve,your experience is important to us, so thanks for sharing it. Thanks for your kind words about our clean, comfortable, and friendly hotel with plenty of amenities. Most guests who stay with us experience contentment and leave pleased. Our firm commitment to every action is undoubtedly to be the best hotel in this area. We look forward to having you with us again. Thanks for your honest remarks. Sincerely, Hotel General Manager

10/10 Excellent

Nick

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I would like to mention specially one of the staff named Tina She was so great with us
Séjour de 4 nuits en mai 2024
Réponse de Hotel General Manager le 8 mai 2024
Dear Nick,Thank you for the glowing review! We're thrilled to hear you had a perfect stay with us and that Tina made your experience even more memorable. We'll be sure to commend her for her exceptional service. Your satisfaction means the world to us, and we look forward to hosting you again for another fantastic stay!Sincerely, Hotel General Manager

10/10 Excellent

Erika

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great price and great place
Séjour de 3 nuits en mai 2024
Réponse de Hotel General Manager le 7 mai 2024
Dear Erika,Thank you for your perfect rating and positive feedback! We're delighted to hear that you found our hotel to be a great value and enjoyed your stay with us. Providing excellent service and accommodations at a reasonable price is important to us, and we're glad that we met your expectations. We appreciate your feedback and look forward to welcoming you back again soon!Sincerely, Hotel General Manager

10/10 Excellent

Julia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Hotel General Manager le 8 mai 2024
Dear Julia,Thank you for the 5-star rating. We believe in providing a great combination of hospitality, comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. We look forward to serving you again.Sincerely, Hotel General Manager

10/10 Excellent

Sylvia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were very helpful. Shuttle service was great. Rooms were clean. I will definitely use their service again.
Séjour de 1 nuit en avril 2024
Réponse de Hotel General Manager le 7 mai 2024
Dear Sylvia,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you had a great experience with us and that our staff were very helpful, the shuttle service was great, and the rooms were clean. Providing excellent service and a comfortable environment for our guests is important to us, and we're glad that we met your expectations. We look forward to welcoming you back again and providing you with another exceptional stay. We appreciate your feedback and your loyalty!Sincerely, Hotel General Manager

8/10 Bien

Matthew, Fayetteville

Les points forts : Personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Hotel General Manager le 7 mai 2024
Dear Matthew,We're grateful for the time you took to rate your stay at our hotel. Should you have any suggestions that could elevate our guest satisfaction score from 4 to 5, we would be eager to hear them. Your patronage is greatly appreciated.Sincerely, Hotel General Manager

6/10 Satisfaisant

Giao-Linh, Kirkland

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
We stayed for a convention nearby. It was convenient and walkable to some places even if we didnt have a car. But it was raining. It was nice to have a fridge and microwave in the room. We had to switch rooms bc of black ants. Since its an older bldg.
Séjour de 3 nuits en mai 2024
Réponse de Hotel General Manager le 6 mai 2024
Dear Giao-Linh,Thank you for choosing to stay with us during your convention. We're glad our location was convenient for your needs and that the in-room amenities were useful. We apologize for the inconvenience caused by the black ants; please rest assured, we take such matters seriously and will address them promptly. We appreciate your understanding and hope to welcome you back for a more seamless experience in the future.Sincerely, Hotel General Manager

6/10 Satisfaisant

Larry

Voyage en couple
Close to airport
Séjour de 1 nuit en avril 2024
Réponse de Hotel General Manager le 6 mai 2024
Dear Larry,We're glad you found our location convenient to the airport! Being nearby makes traveling easier, and we're pleased to offer a comfortable stay for guests who need to catch a flight. We hope to welcome you back again in the future!Sincerely, Hotel General Manager

6/10 Satisfaisant

Larry

Voyage en couple
Its close to airport without the noise.
Séjour de 1 nuit en mai 2024
Réponse de Hotel General Manager le 6 mai 2024
Dear Larry,That's great to hear! We're glad that our hotel's proximity to the airport provided convenience without the disturbance of noise. Providing a peaceful environment for our guests is important to us, and we're delighted that you enjoyed your stay with us. If there's anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back again soon!Sincerely, Hotel General Manager

8/10 Bien

Joseph

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There’s no elevator so I had to carry my 50lb luggage to the 2nd level. The staff are nice and a shuttle is available to take the guests to the airport anytime.
Séjour de 1 nuit en avril 2024
Réponse de Hotel General Manager le 5 mai 2024
Dear Joseph,Thank you for your feedback. We're glad to hear you found our staff friendly and appreciated the availability of our shuttle service. We apologize for any inconvenience caused by the lack of an elevator. We'll take your comments into consideration as we strive to improve our facilities. We hope to welcome you back for a more comfortable stay in the future.Sincerely, Hotel General Manager

8/10 Bien

Ilaisaane

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Would definitely come back for another stay!
Séjour de 4 nuits en avril 2024
Réponse de Hotel General Manager le 5 mai 2024
Dear Ilaisaane,Thank you for your review and for considering a return visit! We're glad to hear that you had a positive experience and that you would come back for another stay. If there's anything we can do to ensure your next stay is even better and earns that extra star, please let us know. We appreciate your feedback and look forward to welcoming you back again soon!Sincerely, Hotel General Manager

8/10 Bien

Rick

Voyage d’affaires
No dining facilities, it is miles to find food all around this area
Séjour de 1 nuit en mai 2024
Réponse de Hotel General Manager le 5 mai 2024
Dear Rick,Thank you for your feedback. We're glad you enjoyed your stay overall. We apologize for any inconvenience regarding the lack of dining facilities nearby. We'll consider options to enhance dining convenience for our guests. We appreciate your understanding and hope to welcome you back for an even better experience.Sincerely, Hotel General Manager

10/10 Excellent

Mario

Voyage d’affaires
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Excellent service, very comfortable rooms!
Séjour de 1 nuit en mai 2024
Réponse de Hotel General Manager le 4 mai 2024
Dear Mario,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you found our service excellent and our rooms very comfortable. Providing a top-notch experience for our guests is always our goal, and we're delighted that we could meet your expectations. We appreciate your kind words and hope to have the pleasure of welcoming you back for another excellent stay in the future!Sincerely, Hotel General Manager

8/10 Bien

Kristina

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Stayed one night for convenience to airport. Comfortable and good enough for our stay.
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 3 mai 2024
Dear Kristina,Thank you for your glowing feedback. We're glad to hear that our hotel provided a comfortable and convenient stay for your airport visit! Your satisfaction is important to us, and we appreciate your positive feedback. We hope to have the opportunity to welcome you back for another pleasant stay in the future!Sincerely, Hotel General Manager

6/10 Satisfaisant

goo

Voyage en famille
No breakfast
Séjour de 1 nuit en mai 2024
Réponse de Hotel General Manager le 3 mai 2024
Dear goo,We apologize for any inconvenience caused by the lack of breakfast during your stay. While we strive to offer a comfortable and convenient experience for all our guests, we understand the importance of providing meal options. Your feedback is valuable, and we may consider it as we continue to improve our services. Sincerely, Hotel General Manager

6/10 Satisfaisant

Kimberly

Séjour de 1 nuit en mai 2024
Réponse de Hotel General Manager le 4 mai 2024
Dear Kimberly,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel General Manager

10/10 Excellent

joy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff were very nice!
Séjour de 1 nuit en mai 2024
Réponse de Hotel General Manager le 3 mai 2024
Dear joy,We're thrilled to hear that you had such a positive experience with our staff during your stay! Providing friendly and accommodating service is always our goal, and we're delighted that our team members made your stay enjoyable. Thank you for your perfect rating, and we hope to welcome you back for another great stay soon!Sincerely, Hotel General Manager

6/10 Satisfaisant

john

Les points forts : Personnel et service
Only issue I have was the flooring in my room was coming up in different areas
Séjour de 1 nuit en avril 2024
Réponse de Hotel General Manager le 2 mai 2024
Dear john,Thank you for your feedback and 3 out of 5 ratings. We apologize for the issue with the flooring in your room. Your comment is valuable, and we'll address it promptly to ensure a better experience for our guests in the future. We appreciate your understanding and hope to welcome you back for an improved stay.Sincerely, Hotel General Manager

10/10 Excellent

Lisa, Portland

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stay before an early flight
Séjour de 1 nuit en avril 2024
Réponse de Hotel General Manager le 2 mai 2024
Dear Lisa,Thank you for the excellent rating! We're thrilled to hear that you had a great stay with us before your early flight. Providing a comfortable and convenient experience for our guests, especially those with early flights, is our priority. If there's anything else we can do to make your next stay even better, please let us know. We look forward to welcoming you back for another fantastic stay!Sincerely, Hotel General Manager

10/10 Excellent

Dawn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had an issue with my card not working on door the staff came right to my room and showed me what i was doing wrong and she was very nice about it
Séjour de 1 nuit en avril 2024
Réponse de Hotel General Manager le 2 mai 2024
Dear Dawn,Thank you for your perfect 5 out of 5 rating! We're delighted to hear that our staff promptly assisted you with the door card issue and did so in a friendly manner. Your positive feedback is greatly appreciated, and we hope to provide you with an excellent experience during any future stays.Sincerely, Hotel General Manager

8/10 Bien

Gayl

Les points forts : Personnel et service
Convenient to airport -so it’s not very quiet- & to some basic eateries; all-in-all decent facility for the price
Séjour de 1 nuit en avril 2024
Réponse de Hotel General Manager le 3 mai 2024
Dear Gayl,Thank you for your feedback! We're glad to hear that you found our hotel convenient to the airport and appreciated the nearby eateries. While we strive to provide a comfortable stay, we understand that proximity to the airport can impact noise levels. We appreciate your honesty and hope you had an overall positive experience with us. We value your input and hope to welcome you back in the future!Sincerely, Hotel General Manager

10/10 Excellent

Ofelia

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great shuttle service!
Séjour de 1 nuit en avril 2024
Réponse de Hotel General Manager le 1 mai 2024
Dear Ofelia,Thank you for your feedback! We're thrilled to hear that you enjoyed our shuttle service during your stay. Providing convenient transportation options for our guests is important to us, and we're glad that it contributed to a positive experience for you. We look forward to welcoming you back again soon!Sincerely, Hotel General Manager

10/10 Excellent

Andrea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great customer service!
Séjour de 1 nuit en avril 2024
Réponse de Hotel General Manager le 1 mai 2024
Dear Andrea,Thank you for your feedback! We're delighted to hear that you received great customer service during your stay with us. Providing excellent service to our guests is our top priority, and we're glad that our team was able to make your experience memorable. We look forward to welcoming you back again soon!Sincerely, Hotel General Manager

10/10 Excellent

Elisabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great service
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 30 avr. 2024
Dear ElisabethThank you for your glowing feedback! We're delighted to hear that you received great service during your stay. Providing exceptional service to our guests is our top priority, and we're thrilled that our efforts met your expectations. Your satisfaction is our greatest reward, and we look forward to the opportunity to welcome you back for another fantastic experience. We hope to see you again soon!Sincerely, Hotel General Manager

10/10 Excellent

Chester A

Les points forts : Propreté et personnel et service
No restaurant
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 1 mai 2024
Dear Chester A,We apologize for any inconvenience caused by the lack of a restaurant on our premises. While we don't have an on-site restaurant, we're more than happy to provide recommendations for nearby dining options that you might enjoy. Additionally, if there's anything else we can assist you with during your stay, please don't hesitate to let us know. We're here to ensure you have a comfortable and enjoyable experience.Sincerely, Hotel General Manager

6/10 Satisfaisant

Carl

Séjour de 3 nuits en avril 2024
Réponse de Hotel General Manager le 20 mai 2024
Dear Carl,We value your business and thank you for taking the time to rate your stay at our hotel. If there is anything we can do to improve your experience and raise our guest satisfaction rating from 3 to 5, please let us know.Sincerely, Hotel General Manager

6/10 Satisfaisant

Kalie

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Hotel General Manager le 1 mai 2024
Dear Kalie,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel General Manager

10/10 Excellent

Migdalia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and very quiet.
Séjour de 5 nuits en avril 2024
Réponse de Hotel General Manager le 30 avr. 2024
Dear Migdalia,Thank you for your perfect rating and feedback! We're delighted to hear that you found our hotel clean and very quiet during your stay. Providing a peaceful and comfortable environment for our guests is important to us, and we're glad we succeeded in meeting your expectations. We hope to welcome you back again soon for another enjoyable stay!Sincerely, Hotel General Manager

10/10 Excellent

Pamala

Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Excellent staff!! She was wonderful, efficient and very helpful
Séjour de 1 nuit en avril 2024
Réponse de Hotel General Manager le 30 avr. 2024
Dear Pamala,Thank you for your perfect rating and glowing feedback! We're thrilled to hear that our staff member provided you with excellent service, efficiency, and helpfulness during your stay. We'll be sure to pass along your kind words to her. Providing top-notch service to our guests is our priority, and we're glad we succeeded in meeting your expectations. We look forward to welcoming you back again soon for another fantastic experience!Sincerely, Hotel General Manager

8/10 Bien

sondra

Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 30 avr. 2024
Dear Sondra,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager