Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 600 avis sur 1003." "
10 – Excellent
600
Note des voyageurs de 8 (Bien), d’après 230 avis sur 1003." "
8 – Bien
230
Note des voyageurs de 6 (Satisfaisant), d’après 82 avis sur 1003." "
6 – Satisfaisant
82
Note des voyageurs de 4 (Médiocre), d’après 51 avis sur 1003." "
4 – Médiocre
51
Note des voyageurs de 2 (Horrible), d’après 40 avis sur 1003." "
2 – Horrible
40
9,0/10
Propreté
8,8/10
Personnel et service
8,4/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,2/10
Écoresponsabilité
Avis
8/10 Bien
Alexandre
1 avr. 2023
Alexandre
Séjour de 1 nuit en mars 2023
Réponse de -Deja J. le 5 avr. 2023
Thank you for taking the time to provide Feeback.
10/10 Excellent
Jean
Voyage d’affaires
2 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Personnel très accueillant, environnement très agréable et confort des chambres pour un prix qui reste raisonnable : presque un sans-faute !
Jean
Séjour de 2 nuits en novembre 2019
10/10 Excellent
Mark
21 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great location good size rooms friendly staff overall great spot!!
Mark
Séjour de 2 nuits en mars 2024
10/10 Excellent
Tami
21 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wonderful staff and very clean. Will stay again.
Tami
Séjour de 2 nuits en mai 2024
10/10 Excellent
Omar
Voyage en famille
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing hotel
Omar
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 14 mai 2024
Dear Omar,Thank you for your delightful five-star review! It's great to hear we had the right recipe for the perfect stay. We look forward to welcoming you back to The Duniway Portland, a Hilton Hotel for many more memorable visits!Sincerely,Guest Service Manager
8/10 Bien
Ny'Nrica
12 mai 2024
Les points forts : Infrastructures et conditions de l’hébergement
Ny'Nrica
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 14 mai 2024
Thank you for your positive rating. We are glad you had an enjoyable experience, and we hope to see you again soon!Sincerely,Guest Service Manager
10/10 Excellent
Glennda
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Glennda
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 2 mai 2024
Dear Glennda,We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.Sincerely,Guest Service Manager
8/10 Bien
Konstantina
Voyage d’affaires
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location, clean, good service
Konstantina
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 24 avr. 2024
Dear Konstantina,Thank you for your stay at The Duniway Portland, a Hilton Hotel, and your kind review. We know that our guests are looking for clean accommodations, great service, and our prime location, so we are thrilled we hit the mark with you. Should your travels bring you back to the area, we hope you choose us for your stay again.Sincerely,Guest Service Manager
10/10 Excellent
Kyle
Voyage en famille avec de jeunes enfants
21 avr. 2024
Les points forts : Équipements
The pool area had no tables or chairs to sit would’ve been nice. The area around here is terrible we took a 5 minute walk down the street and back and saw several tents and more multiple drug addicts and people dedicating in the street and sleeping on the side walk or in door ways. I didn’t feel safe or comfortable.
Kyle
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 23 avr. 2024
Dear Kyle,Thank you for sharing your feedback. We're glad you enjoyed the pool area, though we recognize the need for more seating and will address this. We also understand your concerns about the surrounding area and continually work with local authorities to improve the situation. We're committed to ensuring all our guests a safe and comfortable environment, and we hope to welcome you back for a better experience.Sincerely,Guest Service Manager
8/10 Bien
Son
3 avr. 2024
Les points forts : Propreté et personnel et service
Son
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 7 avr. 2024
Thank you for your great rating! We trust that means you had a great experience and stay with us, and we welcome you back anytime for an even better visit.Sincerely,Guest Service Manager
10/10 Excellent
Kaitlin
Voyage en groupe
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love the vibe and walkable area. Perfect for anyone looking to explore Downtown Portland.
Kaitlin
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 26 mars 2024
Dear Kaitlin, Thank you for staying at The Duniway Portland, a Hilton Hotel. Hosting you was a pleasure, and we're so happy you appreciated our great location and friendly atmosphere. We value your feedback, and we hope to see you soon.Sincerely,Guest Service Manager,General Manager
10/10 Excellent
Colin, Surrey
21 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Colin
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 26 mars 2024
We appreciate the perfect rating! Thank you for being our guest. Join us again for another comfortable stay the next time you're in the city!Sincerely,Guest Service Manager,General Manager
10/10 Excellent
Padriac
4 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was fantastic, from the comfortable and quiet setting to the amazing staff. We will be coming back sometime soon!
Padriac
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 12 mars 2024
Dear Padriac,We're thrilled to hear that everything about your stay was fantastic, from our relaxing setting to our amazing team. Knowing you're planning to return to The Duniway Portland, a Hilton Hotel, is the greatest compliment. Thank you for your kind words, and we eagerly await your next visit!Sincerely,Dwight Tabales,General Manager
10/10 Excellent
CAMBEE
2 mars 2024
CAMBEE
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 6 mars 2024
Thank you for being a great guest and giving us a five-star rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon.Sincerely,Dwight Tabales,General Manager
10/10 Excellent
Erdrin
27 févr. 2024
Ok
Erdrin
Séjour de 1 nuit en décembre 2023
8/10 Bien
David
25 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice boutique hotel with laid back charm
David
Séjour de 2 nuits en février 2024
Réponse de General Manager le 28 févr. 2024
Dear David,Thank you! It was a pleasure to have you as our guest at The Duniway Portland, a Hilton Hotel, and we are delighted you were impressed. We look forward to welcoming you back for another memorable stay.Sincerely,Dwight Tabales,General Manager
2/10 Horrible
Rafael
Voyage en famille
20 févr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Duniway Hôtel is not like it used to be pre-pandemic. It used to be our favorite hotel. The quality has definitely declined drastically because of homelessness and increase in crime in downtown Portland. The amenities has very poor standards and the value for the money is nowhere near a 5-star hotel. It’s overpriced and overrated. We’ll never go back to Duniway Portland.
Rafael
Séjour de 1 nuit en février 2024
Réponse de General Manager le 22 févr. 2024
Dear Rafael,We're always happy to welcome return guests, though it is regrettable that your most recent trip did not. Your comments have been passed along to our team so we can improve our overall service and quality, and we hope to see you again in the future.Sincerely,Dwight Tabales,General Manager
10/10 Excellent
Oramac
Voyage en groupe
7 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was great
Oramac
Séjour de 1 nuit en février 2024
Réponse de General Manager le 9 févr. 2024
It warms our hearts to know that our amazing team members left a positive impression on you and that you had a good time overall. Please come back and stay with us again soon. Sincerely,Dwight Tabales,General Manager
10/10 Excellent
Christy
6 févr. 2024
Christy
Séjour de 3 nuits en janvier 2024
8/10 Bien
JUNGMI
6 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
JUNGMI
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 9 févr. 2024
Dear Jungmi,Thank you for staying with us! We are happy you had a good experience, and we trust our team served you well. It would be a pleasure to welcome you back to The Duniway Portland, a Hilton Hotel, so please keep us in mind!Sincerely,Dwight Tabales,General Manager
8/10 Bien
Jackie
Voyage en famille
5 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jackie
Séjour de 1 nuit en février 2024
Réponse de General Manager le 11 févr. 2024
Thank you for your positive rating. We are glad you had an enjoyable experience, and we hope to see you again soon!
8/10 Bien
Thomas
Voyage en famille
5 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were very nice, the bartenders were funny, the pool was very clean.. We had a great time, I'd definitely go back
Thomas
Séjour de 2 nuits en février 2024
Réponse de General Manager le 7 févr. 2024
Dear Thomas,We're thrilled you had a great time at The Duniway Portland, a Hilton Hotel! Our team always aims to provide our guests with a pleasant and enjoyable experience. It's also wonderful that you found our pool clean and had a positive overall experience. We can't wait to welcome you back for another fantastic stay in the future. Sincerely,Dwight Tabales,General Manager
10/10 Excellent
Constance
Voyage d’affaires
4 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hotel and staff were excellent. I would go back.
The parking garage, however, is exhorbitant. The hotel should have a discount arrangement.
Constance
Séjour de 3 nuits en février 2024
Réponse de General Manager le 7 févr. 2024
Dear Constance,It's wonderful to receive your excellent rating of The Duniway Portland, a Hilton Hotel. We're proud you enjoyed our outstanding hospitality and elegant property. As you mentioned, we charge a parking fee, and that information is on our website. Thank you for your thoughtful praise and we look forward to your return.Sincerely,Dwight Tabales,General Manager
8/10 Bien
alan
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
alan
Réponse de General Manager le 6 févr. 2024
Dear Alan,Thank you for your positive rating. We are glad you had an enjoyable experience, and we hope to see you again soon!Sincerely,Dwight Tabales,General Manager
10/10 Excellent
Valerie Rena, Westfield
4 févr. 2024
Valerie Rena
Séjour de 2 nuits en février 2024
4/10 Médiocre
Edward
3 févr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I got charged four times for destination charge. I still don’t understand what that is and they couldn’t explain it to me.
Edward
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 5 févr. 2024
Dear Edward,Thank you for taking the time to share your insightful feedback. We encourage our guests to notify us of any issues they encounter so we may have the opportunity to find a solution for them. We apologize that our accommodations did not meet all of your expectations. It would be an honor to be given another chance to provide you with the stay you expected and deserve on your next trip to Portland.Sincerely,Dwight Tabales,General Manager
10/10 Excellent
Mark
30 janv. 2024
Mark
Séjour de 1 nuit en janvier 2024
8/10 Bien
JUNGMI
29 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bedding is nice and cosy.
JUNGMI
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 31 janv. 2024
Dear Jungmi,Your comfort is our pleasure! We are so happy our bedding made for a great night's sleep at The Duniway Portland, a Hilton Hotel. Take care, and know that we would be honored to welcome you back anytime!Sincerely,Dwight Tabales,General Manager
2/10 Horrible
JUNGMI
28 janv. 2024
JUNGMI
Séjour de 3 nuits en janvier 2024
10/10 Excellent
Troy
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Troy
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 30 janv. 2024
Dear Troy,Thank you for staying at The Duniway Portland, a Hilton Hotel! Your satisfaction is important to us, and we look forward to serving you again.Sincerely,Dwight Tabales,General Manager
10/10 Excellent
Toni
Voyage en groupe
26 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff are friendly. Breakfast was excellent. Loved the decor. Quiet in the rooms.
Toni
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 28 janv. 2024
Dear Toni,It was an honor to provide you with the best we have to offer, including our delicious breakfast and outstanding guest service! We're so happy you rested well at The Duniway Portland, a Hilton Hotel, and we hope to be of service to you again when you return to the area. Sincerely,Dwight Tabales,General Manager
10/10 Excellent
Jingjing
Voyage d’affaires
25 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good and clean
Jingjing
Séjour de 3 nuits en janvier 2024
Réponse de General Manager le 31 janv. 2024
Thank you for choosing The Duniway Portland, a Hilton Hotel, and for taking the time to share your lovely, five-star review. Our team works hard to ensure our rooms are spotless, so we are thrilled you were impressed. Should your travels bring you back to the area, we look forward to welcoming you back.Sincerely,Dwight Tabales,General Manager
10/10 Excellent
Danelle
Voyage en couple
23 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Danelle
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 24 janv. 2024
We appreciate the perfect rating! Thank you for being our guest. Join us again for another comfortable stay the next time you're in the city! Sincerely,Dwight Tabales,General Manager
6/10 Satisfaisant
Wade
17 janv. 2024
Wade
Séjour de 2 nuits en janvier 2024
Réponse de General Manager le 19 janv. 2024
Wade,Our goal is always to go above and beyond, so we hope you will consider letting us know how we could have improved your stay. It was a pleasure having you as our guest, and we hope we will have the opportunity to host you again to change your perceptions. Sincerely,Dwight Tabales,General Manager
2/10 Horrible
Sunjoon, Burnaby
17 janv. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sunjoon
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 19 janv. 2024
Guest satisfaction means everything to our team, so we're disappointed you did not enjoy your stay. Feedback helps us make effective changes, so we hope you will consider reaching out to share how we could have served you better. Sincerely,Dwight Tabales,General Manager
10/10 Excellent
JUNGMI
Voyage en famille avec de jeunes enfants
17 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
JUNGMI
Séjour de 7 nuits en janvier 2024
Réponse de General Manager le 18 janv. 2024
Thank you for being a great guest and giving us a five-star rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon.Sincerely,Dwight Tabales,General Manager
2/10 Horrible
John
15 janv. 2024
John
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 18 janv. 2024
Guest satisfaction means everything to our team, so we're disappointed you did not enjoy your stay. Feedback helps us make effective changes, so we hope you will consider reaching out to share how we could have served you better. Sincerely,Dwight Tabales,General Manager
10/10 Excellent
Michelle
13 janv. 2024
Michelle
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 3 févr. 2024
Thank you for being a great guest and giving us a five-star rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon. Sincerely,Dwight Tabales,General Manager
10/10 Excellent
Termwan, seattle
10 janv. 2024
Termwan
Séjour de 1 nuit en janvier 2024
Réponse de General Manager le 13 janv. 2024
Dear Termwan,We appreciate the perfect rating! Thank you for being our guest. Join us again for another comfortable stay the next time you're in the city! Sincerely,Dwight Tabales,General Manager
10/10 Excellent
JORGE
9 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
JORGE
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 12 janv. 2024
We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.Sincerely,Dwight Tabales,General Manager
10/10 Excellent
Holly, Monroe
Voyage en famille avec de jeunes enfants
3 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I love that there is an indoor gym and indoor pool. The suite is absolutely worth the spend and the surrounding area is really nice. Just be cautious while out and about.
Holly
Séjour de 2 nuits en décembre 2023
Réponse de General Manager le 8 janv. 2024
Dear Holly, It was a pleasure to welcome you as our guest, and we’re elated that you thoroughly enjoyed your stay with us. We're thrilled our fantastic amenities added to your experience, and we appreciate you mentioning our convenient location and lovely accommodations. Thank you for your perfect rating, and we hope you return soon!Sincerely,Dwight Tabales,General Manager
10/10 Excellent
Rafael
3 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rafael
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 8 janv. 2024
We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.Sincerely,Dwight Tabales,General Manager
10/10 Excellent
Tammy
2 janv. 2024
Tammy
Séjour de 3 nuits en décembre 2023
Réponse de General Manager le 8 janv. 2024
Thank you for being a great guest and giving us a five-star rating. It was our pleasure to accommodate your needs while you were here, and we hope you will return soon.Sincerely,Dwight Tabales,General Manager
10/10 Excellent
Jamie
1 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jamie
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 8 janv. 2024
We appreciate the perfect rating! Thank you for being our guest. Join us again for another comfortable stay the next time you're in the city! Sincerely,Dwight Tabales,General Manager
10/10 Excellent
Janet
29 déc. 2023
Janet
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 8 janv. 2024
We appreciate the perfect rating! Thank you for being our valued guest. Please don't hesitate to count on us again for another comfortable stay the next time you're in the city! Sincerely,Dwight Tabales,General Manager
10/10 Excellent
Maria
29 déc. 2023
Maria
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 2 janv. 2024
We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.Sincerely,Dwight Tabales,General Manager
10/10 Excellent
Seth
27 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Seth
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 27 déc. 2023
We appreciate the perfect rating! Thank you for being our valued guest. Please don't hesitate to count on us again for another comfortable stay the next time you're in the city! Sincerely,Dwight Tabales,General Manager
10/10 Excellent
Rachael, SPRINGFIELD
Voyage d’affaires
26 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay. Loved the extra large room. Checkin was easy. Comfy bed. Nice bathroom.
Evening bar service was not good. Staff seemed they'd prefer to be anywhere else. So, we took our business elsewhere after that.
Rachael
Séjour de 3 nuits en décembre 2023
Réponse de General Manager le 27 déc. 2023
Dear Rachael,Thank you for choosing The Duniway Portland, a Hilton Hotel! We're glad our spacious rooms and comfortable beds added to your experience. However, we apologize for any disappointment with the bar service, and we'll speak with our staff about your comments. Should you be in the area again, please come back to see us.Sincerely,Dwight Tabales,General Manager
10/10 Excellent
Stephanie
Voyage en famille
26 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephanie
Séjour de 2 nuits en décembre 2023
Réponse de General Manager le 26 déc. 2023
Dear Stephanie,We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.Sincerely,Dwight Tabales,General Manager
8/10 Bien
Karina
26 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Karina
Séjour de 1 nuit en décembre 2023
Réponse de General Manager le 26 déc. 2023
Dear Karina,We're glad you enjoyed your stay and appreciate your five-star rating. We look forward to welcoming you back in the near future.Sincerely,Dwight Tabales,General Manager