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Avis sur Farmhouse Innlodge by Greene King Inns

2 out of 5
Farmhouse Innlodge by Greene King Inns
M27 Junction 12 A1 Junction 5, Portsmouth, England

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 210 avis sur 805." "
Note des voyageurs de 8 (Bien), d’après 304 avis sur 805." "
Note des voyageurs de 6 (Satisfaisant), d’après 186 avis sur 805." "
Note des voyageurs de 4 (Médiocre), d’après 74 avis sur 805." "
Note des voyageurs de 2 (Horrible), d’après 31 avis sur 805." "

7,6/10

Propreté

8,2/10

Personnel et service

7,4/10

Équipements

6,8/10

Infrastructures et conditions de l’hébergement

7,6/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le petit déjeuner est médiocre: manque de produits, pas dé café (seulement du café soluble),croissants très médiocres, manque de pain et de cakes mentionnés au menu.
Séjour de 2 nuits en février 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon rapport qualité prix emplacement
hôtel accueillant avec tout pour les repas, jeux enfants proche Victorious Festival. Très agréable. juste un peu défraîchi
Séjour de 1 nuit en août 2018

4/10 Médiocre

Sébastien, Versailles

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Un hôtel qui a vieilli...
Un hôtel qui a vieilli et dont les chambres certes spacieuses demandent à être rafraîchie. La salle de bain est idem et le tout manquait de propreté

8/10 Bien

Thierry, paris

Les points forts : Propreté, personnel et service, confort de la chambre
lieu paisible et sympa
Hôtel sympa mais "vieillo" nécessité de revoir les chambre au niveau des sanitaire (entretien laisse à désirer) lavabo bouché, fuite douche, ...

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nous ne sommes pas contents avec hôtels.com car quand nous sommes arrivés l'hôtel n'était pas réservé et pour en trouver un autre cela a été très difficile et bien sûr plus cher. Mr beaulieu.

8/10 Bien

Gwernhaleg, France

Pratique en sortant du ferry
Certes l’hôtel mériterait d'être quelque peu rénové mais sa proximité avec le ferry le rend intéressant.

10/10 Excellent

Sonia, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
très bon accueil
Hôtel à recommander !! Accueil très agréable, personnel serviable, souriant et patient. Chambre à la hauteur de nos attentes et du prix. Parfait

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et confort de la chambre
hotel Farmehouse à Portsmouth
très bon rapport qualité-prix pub et restaurant tout à fait correct à recommander

10/10 Excellent

Alan

Voyage en famille
Les points forts : Personnel et service
Needs a bit of TLC buy ok for a night
Séjour de 1 nuit en mai 2024

8/10 Bien

dean

Les points forts : Propreté et personnel et service
very good
Séjour de 3 nuits en mai 2024
Réponse de Farmhouse & Innlodge le 21 mai 2024
Good afternoon Dean, thank you for taking the time to leave us a review following your recent visit. We're pleased to see that you enjoyed your visit and hope to welcome you again soon, Kind Regards The Farmhouse & Innlodge Team

8/10 Bien

ANDRZEJ

Voyage en couple
Les points forts : Propreté et personnel et service
Apart from the rooms and property looking tired and in need of redecorating, we had a nice, comfortable stay.
Séjour de 1 nuit en mai 2024
Réponse de Farmhouse & Innlodge le 21 mai 2024
Good afternoon Andrzej, thank you for taking the time leave us a review. We appreciate your honest feedback and hope to welcome you again soon. Kind Regards The Farmhouse & Innlodge Team

8/10 Bien

Miles

Les points forts : Équipements
Good location and plenty of parking
Séjour de 1 nuit en avril 2024
Réponse de Farmhouse & Innlodge le 1 mai 2024
Good morning Miles, thank you for taking the time to rate your recent visit. Its great to see that you enjoyed your stay and we hope to welcome you again soon, Kind Regards The Farmhouse & Innlodge Team

8/10 Bien

Tamsin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good facilities and parking
Séjour de 2 nuits en avril 2024
Réponse de Farmhouse & Innlodge le 26 avr. 2024
Good evening Tamsin, thank you for taking the time to leave us a review. Its great to see that the facilities and parking were good. We'd love to hear where we can improve in order to get top marks.We hope to welcome you again soon, Kind Regards The Farmhouse & Innlodge Team

8/10 Bien

Daniel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Comfortable bed but dated room
Séjour de 1 nuit en avril 2024
Réponse de Farmhouse & Innlodge le 8 avr. 2024
Good afternoon Daniel, thank you for taking the time to leave us a review. it's great to see that you found your room to be comfortable. We also appreciate your honest feedback and we hope to welcome you again soon. Kind Regards The Farmhouse & Innlodge Team

8/10 Bien

Paul

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Handy for a last minute trip
Séjour de 1 nuit en mars 2024
Réponse de Farmhouse & Innlodge le 27 mars 2024
Good morning Paul, thank you for taking the time to leave us a review following your recent visit. Its great to see that you enjoyed your stay and we hope you'll stop by again soon. Have a great Day, Kind Regards The Farmhouse & Innlodge Team

8/10 Bien

Jill

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy to find, helpful friendly staff
Séjour de 1 nuit en mars 2024
Réponse de Farmhouse & Innlodge le 8 mars 2024
Good morning Jill, thank you for taking the time to leave us a review following your recent visit with us. Its great to see that you enjoyed your visit. We'd also like to thank you for your compliments regarding the team.We hope to welcome you again soon. Kind RegardsThe Farmhouse & Innlodge Team

8/10 Bien

iAN

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Suited our needs at a reasonable price, staff very friendly
Séjour de 1 nuit en février 2024
Réponse de Farmhouse & Innlodge le 3 mars 2024
Good evening Ian, thank you for taking the time to leave us a review following your recent visit. Its great to see that you enjoyed your stay. We'd like to thank you for your compliments regarding the team. We hope to welcome you again soon. Kind Regards The Farmhouse & Innlodge Team

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good value for a nights escape
Séjour de 1 nuit en février 2024
Réponse de Farmhouse & Innlodge le 3 mars 2024
Good evening David, thank you for taking the time to tell us about your stay at the hotel. Its great to see that you enjoyed your visit and we hope that you will chose to stay with us again soon. Kind Regards The Farmhouse & Innlodge Team

10/10 Excellent

Kevin

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The lady on breakfast was amazing and the check in was easy and quick overall lovely place and great staff
Séjour de 1 nuit en février 2024
Réponse de Farmhouse & Innlodge le 19 févr. 2024
Good afternoon Kevin, thank you for taking the time to let us know how we did, It's great to see that you enjoyed your visit and we hope you will choose to stay with us again soon. Kind Regards The Farmhouse & Innlodge Team

8/10 Bien

Craig

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de Farmhouse & Innlodge le 6 févr. 2024
Good morning Craig, thank you for taking the time to leave us a review following your stay with us, its great to see that you enjoyed your stay, we'd love to see where we can improve to gain 10 out of 10. We hope to welcome you again soon. Kind Regards The Farmhouse & Innlodge Team

8/10 Bien

Miss L

Séjour de 1 nuit en janvier 2024
Réponse de Farmhouse & Innlodge le 22 mars 2024
Good afternoon, thank you for taking the time to leave us a review following your recent visit, Its great to see that you enjoyed your stay and we hope to welcome you again soon. Kind RegardsThe Farmhouse & Innlodge Team

8/10 Bien

Paul

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Like Price & location Dislike lack of heating, building tired.
Séjour de 2 nuits en décembre 2023
Réponse de Farmhouse & Innlodge le 19 janv. 2024
Good evening Paul, thank you for taking the time to leave us a review following your recent visit. I'm sorry to hear that the heating was not working during your stay, We will get this looked into and we appreciate your honest feedback. Kind Regards The Farmhouse & Innlodge Team

10/10 Excellent

Richard

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Farmhouse & Innlodge le 12 janv. 2024
Good afternoon Richard, thank you for taking the time to leave us a review. Its great to see that you enjoyed your visit and we'd like to thank you for rating us 10 out of 10. We hope to welcome you again soon. Kind Regards The Farmhouse & Innlodge

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good hotel for ferry
Very good convenient for ferries and late book in.
Séjour de 1 nuit en janvier 2024
Réponse de Farmhouse & Innlodge le 11 janv. 2024
Good afternoon David, thank you for taking the time to leave us a review following your recent visit. Its great to see that you enjoyed your stay and we hope to welcome you again soon. Kind Regards The Farmhouse & Innlodge Team

10/10 Excellent

Terence

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good simple accomodation. Good price. Handy having the restaurant attached
Séjour de 1 nuit en janvier 2024
Réponse de Farmhouse & Innlodge le 11 janv. 2024
Good afternoon Terence, thank you for taking the time to leave us a review. Its great to see that you enjoyed your stay and we hope to welcome you again soon. Kind Regards The Farmhouse & Innlodge

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Value
Hood value comfortable accommodation
Séjour de 1 nuit en décembre 2023
Réponse de Farmhouse & Innlodge le 2 janv. 2024
Good afternoon, thank you for taking the time to leave us a review, Its great to see that you enjoyed your stay and as a result have rated us 10 out of 10. We hope to welcome you again soon. Kind RegardsThe Farmhouse & Innlodge Team

8/10 Bien

Trevor

Les points forts : Propreté, personnel et service, équipements
Quiet, good value and close to the facilities that I used.
Séjour de 3 nuits en décembre 2023
Réponse de Farmhouse & Innlodge le 2 janv. 2024
Good afternoon. thank you for leaving us a review following your recent visit, We appreciate the feedback, We hope to welcome you again soon. Kind Regards The Farmhouse & Innlodge Team

6/10 Satisfaisant

ronald

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Hotel stay
Overall not to bad couple of problems,e.g toilet seat very loose and banging on doors at 11pm Christmas night
Séjour de 2 nuits en décembre 2023
Réponse de Farmhouse & Innlodge. le 30 déc. 2023
Good afternoon Ronald, thank you for taking the time to leave us a review following your recent visit with us. I'm sorry to hear of the disturbance during your stay. We have also solved the issue regarding the toilet seat in the room and thank you for reporting it in the morning. We're sorry for any inconvenience this may have caused you.We hope to welcome you again soon.Kind Regards The Farmhouse & Innlodge Team

6/10 Satisfaisant

Stuart

Séjour de 1 nuit en décembre 2023
Réponse de Farmhouse & Innlodge le 30 déc. 2023
Good afternoon Stuart, thank you for taking the time to rate your recent stay with us, its great to see that you enjoyed your visit. We'd love to see where we can improve to achieve top marks next time. Kind Regards The Farmhouse & Innlodge Team

10/10 Excellent

Samantha

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en décembre 2023
Réponse de Team Farmhouse & Innlodge le 19 déc. 2023
Good morning Samantha, thank you for taking the time to rate your recent visit. It's great to see that you enjoyed your stay and as a result have rated us 10 out of 10. We hope you'll visit us again soon. Have a very merry Christmas. Kind Regards The Farmhouse & Innlodge Team

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good location, friendly check-in and made use of food facilities after long journey down.
Séjour de 1 nuit en décembre 2023
Réponse de Farmhouse & Innlodge le 8 déc. 2023
Good afternoon, thank you for taking the time to leave us a review after your recent visit. It's great to see that you thoroughly enjoyed your visit. We hope you'll visit us again soon. Kind RegardsThe Farmhouse & Innlodge Team

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Late night check-in, room up-grade and warm straight away!
Séjour de 1 nuit en novembre 2023
Réponse de Farmhouse & Innlodge le 4 déc. 2023
Good afternoon, Thank you for taking the time to leave a review after your recent visit. Its great to see that you enjoyed your visit. We hope you'll visit us again soon. Have a great day. Kind Regards The Farmhouse & Innlodge Team

8/10 Bien

Jennifer

Séjour de 1 nuit en novembre 2023
Réponse de Farmhouse & Innlodge le 4 déc. 2023
Good afternoon Jennifer, thank you for taking the time to leave us a review. Its great to see that you enjoyed your visit. We'd love to hear where we can improve so that we can gain those 5 stars.Have a great day. Kind Regards The Farmhouse & Innlodge Team

10/10 Excellent

Clinton

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing staff
Séjour de 1 nuit en novembre 2023
Réponse de Farmhouse & Innlodge le 26 nov. 2023
Good evening Clinton, thank you for taking the time to leave us a review. Its great to see that you enjoyed your visit and as a result have rated us so highly. We'd also like that thank you for the lovely compliments regarding our team. I'll be sure to pass these on. Have a great evening Kind Regards The Farmhouse & Innlodge Team

8/10 Bien

Svetlana

Voyage d’affaires
Les points forts : Personnel et service et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de The Farmhouse & Innlodge Team le 12 nov. 2023
Good evening, thank you for taking the time to leave a rating after your recent stay. It would be great to see where we can improve in order to achieve full marks. We hope to welcome you again soon.Kind Regards The Farmhouse & Innlodge Team

4/10 Médiocre

Mario

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en octobre 2023
Réponse de Laura & The Innlodge Team. le 5 nov. 2023
Thank you for your your feedback. It's a shame you didn't have a more positive experience on this occasion, however we are always willing to make improvements. If there is anything we could have done better please let us know! Until then take care!Kind regards

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de Laura & The Farmhouse & Innlodge le 5 nov. 2023
Thank you for your feedback, we're so pleased you have given us 10/10! We look forward to your next arrival.Kind regards

10/10 Excellent

David

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Poor access
Only one problem was having to walk in and out of hotel past a fog created by smokers why people have to stand in the access areas to smoke is beyond me. Otherwise a very pleasant stay.
Séjour de 2 nuits en octobre 2023
Réponse de The Farmhouse & Innlodge le 5 nov. 2023
Good evening David, thank you for taking the time to leave us a review. I'm sorry to see that guests were smoking next the the entrance. We will take this on board. Were pleased to see that despite this you thoroughly enjoyed your stay with us. We hope to welcome you again soon. Kind Regards Lillie & The Farmhouse & Innlodge Team

8/10 Bien

Brian

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Adequate hotel but off the beaten track
The room had everything I needed, but it was all rather tired. The heater didn't work, the towel rail didn't work, so I spent the first night freezing cold until they brought me a portable heater. The shower was a fixed height over-bath type and the controls were virtually seized up, making it hard to turn on and off. The attached pub was good with a varied menu, but I spent little time there as I needed to be in central Portsmouth. It is a short walk to the waterfront in one direction and a large retail park in the other, so I couldn't understand why the council had no bus routes through the area. I had left my car at home (up north) and travelled down by train, only to find the nearest bus route to the hotel was a 0.8 mile walk inland. Obviously not the hotel's fault, but you would think the Ocean Retail Park would have petitioned the council? That alone would make me pay a few extra pounds to stay nearer the city next time.
Séjour de 3 nuits en octobre 2023
Réponse de The Farmhouse & Innlodge le 5 nov. 2023
Good evening Brain. Thank you for taking the time to leave us a review. We appreciate your honest feedback following your recent visit. I'm sorry to read of the issue you had during your first night. I'm glad we could help by providing additional heating. It's a shame That the location wasn't convenient and we completely understand your reasoning. We hope that you will visit us again. Have a great evening Kind Regards Lillie & The Farmhouse & Innlodge Team

8/10 Bien

Karen

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
One night stay
Excellent food and service, had issue with room heaters but given another heater, staff very helpful, overall, decor is a little tired, and cleaning needs attention
Séjour de 1 nuit en octobre 2023
Réponse de The Farmhouse & Innlodge Team le 5 nov. 2023
Good afternoon Karen, thank you for taking the time to leave us a review following your recent visit. Its great to see that you enjoyed your visit and I'm glad we could help following the problem with the heating. We appreciate your honest feedback and are pleased that you have rated us so highly.We Hope to welcome you again soon. Kind Regards Lillie & The Farmhouse & Innlodge.

8/10 Bien

Margaret

Les points forts : Personnel et service et confort de la chambre
Great south run
Location was good staff were excellent very helpful
Séjour de 1 nuit en octobre 2023
Réponse de kim le 20 oct. 2023
Good morningThank you for taking the time to leave us a review its great to see our team are doing a great jobkind regardskim

10/10 Excellent

Richard

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Laura & The Farmhouse & Innlodge Team. le 5 nov. 2023
Thank you for the high rating! We hope to see you again soon.Kind regards

4/10 Médiocre

Gilbert

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Very old, tired looking overall. Free WiFi was useless. The bar staff on Tuesday night were great. Breakfast on Thursday was poor due to pricing, online price was £2.50 for the scrambled eggs on toast got that and a cup of tea came to payment it suddenly became £9! So it costs £6.50 for a cuppa? Queried this and the answer was that's the price on the till. Well, will not be back there again!
Séjour de 2 nuits en octobre 2023
Réponse de Laura & The Innlodge Team le 5 nov. 2023
Good afternoon thank you for your honest feedback about your experience in the Hotel & Pub. We're sorry for the inconvenience caused, as well as to hear you will not be returning. We would love the opportunity to turn things! Take care.Kind regards

8/10 Bien

Silvia

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Good atmosphere
Room was spacious but outdated. Bathroom needs refurbishment.
Séjour de 1 nuit en octobre 2023
Réponse de Laura & The Innlodge Team. le 5 nov. 2023
Thank you for your feedback. We're so pleased you found the hotel room spacious, but it's a shame we let you down in other ways. We still appreciate your feedback and will take it on-board. Take care!Kind regards

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Basic but comfortable
Friendly staff and decent sized bed and rooms. My room could certainly have done with refurbishment as furniture and heating was outdated. Bathroom basic but functional. As staying for only one night it was ok.
Séjour de 1 nuit en octobre 2023
Réponse de Laura & The Innlodge Team le 5 nov. 2023
Good morning, thank you for your feedback.We're pleased to hear you found our team friendly, and we met your expectations despite how you felt about needing a refurbishment. We really appreciate your honest feedback and will take it on-board. Enjoy the rest of your weekend.Kind regards

10/10 Excellent

ronald

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Innlodge stay
Great stay superb room fully cleaned,could have done with extra coffee and milk otherwise no problem at all
Séjour de 1 nuit en septembre 2023
Réponse de Laura & The Innlodge Team. le 5 nov. 2023
Thank you for your feedback, we're so happy to hear you had such a positive experience despite not having enough coffee & tea facilities. We apologise for this, and will take it on-board. Until next time!Kind regards

6/10 Satisfaisant

Geoff

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Tired, needs a refurbishment
Séjour de 4 nuits en septembre 2023
Réponse de Laura & The Farmhouse & Innlodge Team. le 5 nov. 2023
Thank you for your feedback. We appreciate all customer feedback and take everything on-board. Take care!Kind regards

8/10 Bien

Norman

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Laura & The Innlodge Team le 5 nov. 2023
Hi there, thank you for your feedback. We hope to see you again soon!Kind regards

10/10 Excellent

Melitsa

Voyage d’affaires
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
To much money for nothing
Séjour de 1 nuit en septembre 2023
Réponse de Laura & The Innlodge Team le 5 nov. 2023
Thank you for your feedback. We hope to see you again soon!Kind regards