4 piscines extérieures, cabanons gratuits, parasols de plage
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Avis sur Intercontinental Dominica Cabrits Resort & Spa, an IHG Hotel

4 out of 5
Intercontinental Dominica Cabrits Resort & Spa, an IHG Hotel
Bellhall Road, Douglas Bay Cabrits National Park, Portsmouth

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 11 avis sur 18." "
Note des voyageurs de 8 (Bien), d’après 7 avis sur 18." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 18." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 18." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 18." "

10/10

Propreté

9,6/10

Personnel et service

8,8/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

8/10 Bien

SIMONE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bon
Les repas proposés à la carte ne sont pas assez variés
Séjour de 9 nuits en août 2023
Réponse de Sincerely, Caryl Paul Front Office Supervisor le 28 sept. 2023
Dear SimoneThank you for taking the time to tell us about your experience at InterContinental DOMINICA CABRITS RESORT & SPA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing InterContinental.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de The Management Team le 15 août 2023
Thank you for taking the time to tell us about your positive experience at InterContinental Dominica Cabrits Resort & Spa. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was superb. The pool is excellent. There is one restaurant for breakfast with a buffet, and one restaurant for dinner. It did not have everything on the menu, and I found it pricey, although the food was good. Service was very slow, although I didn't mind - I wasn't in a hurry. No beach!
Séjour de 6 nuits en mars 2024
Réponse de Keaun le 11 mars 2024
Dear Mr.Stephen,Thank you for taking the time to tell us about your experience at InterContinental DOMINICA CABRITS RESORT & SPA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are continuously working to ensure that our standards are kept and that the maximize guest satisfaction is met.We understand that expectations always vary, therefore please know that we are working to have our menus and prices updated in order to provide more variety of choices for each guest.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing the InterContinental, and if we can be of further assistance to you, please contact us at any time.Best regards,

8/10 Bien

Thomas

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Dining options are very limited even though we paid for breakfast and dinner. Also property was very quiet, hardly any guests so we didn’t get to use swim up bar or water sports because no one was working them
Séjour de 6 nuits en février 2024
Réponse de Keaun Reefe le 13 mars 2024
Dear Mr/Ms. Thomas,Thank you for taking the time to tell us about your experience at InterContinental DOMINICA CABRITS RESORT & SPA.We are very pleased that you enjoyed your stay at our beautiful resort. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are continuously working to ensure that our standards are kept and that the maximize guest satisfaction is met.We understand that each person is different, and the expectations always vary, therefore please know that we are working to have our menus updated in order to provide more variety of choices for each guest.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing the InterContinental, and if we can be of further assistance to you, please contact us at any time.

8/10 Bien

Michael

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There were so few people (<15) checked in to the resort that they could not justify keeping more than one restaurant open, and sometimes there were no restaurants open. The food was presented nicely but not up to expectations since they also couldn't justify a top rated chef. I felt bad for them. The staff was, however, attentive and helpful.
Réponse de Keaun Reefe le 4 mars 2024
Dear Mr. Michael,Thank you for taking the time to tell us about your experience at InterContinental DOMINICA CABRITS RESORT & SPA.We are very pleased that you enjoyed your stay at our beautiful resort. We especially thank you for your feedback and special mentions to our staff, as we know your comments will truly assist in their development and service skills.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are continuously working to ensure that our standards are kept and that the maximize guest satisfaction is met.We understand that each person is different, and the expectations always vary, therefore please know that we are working to have our menus updated in order to provide more variety of choices for each guest.We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing the InterContinental, and if we can be of further assistance to you, please contact us at any time.

10/10 Excellent

Jonathan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It is a gorgeous property. They have connections to taxis to set you up for any activity that you would like to do which is very helpful.
Séjour de 3 nuits en février 2024
Réponse de Caryl Paul le 8 févr. 2024
Thank you again for choosing InterContinental DOMINICA CABRITS RESORT & SPA as your place of relaxation and leisure. We are very pleased that you enjoyed your stay at our beautiful resort . We really appreciate you telling us about your experience as it will help in the further development of services and our aim to improve guest satisfaction. Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing the InterContinental, Please contact us at any time if we can be of any assistance to you,

10/10 Excellent

Terri

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The IHC was amazing, the property and staff were top rate. The pools were the highlight, and no one was there! Breakfast was great and the oatmeal was like nothing I have had before, who knew oatmeal could be so good! The staff was incredibly friendly, and the views were unbelievable. Would definitely stay there again, sorry we didn't have more time to explore Dominica. The drive to the hotel is a little long, but it is a great way to see Dominica. First Class all the way!
Séjour de 2 nuits en janvier 2024
Réponse de Keaun Reefe le 7 févr. 2024
Thank you for taking the time to tell us about your experience at InterContinental DOMINICA CABRITS RESORT & SPA.Please know that your feedback is extremely valuable to us. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing InterContinental,Sincerely,Keaun Reefe

8/10 Bien

Sharon M

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quite relaxing retreat. Friendly and helpful staff. Lady in spa from Madagascar was lovely.
Séjour de 2 nuits en décembre 2023
Réponse de The Management Team le 9 janv. 2024
Dear Sharon M, Thank you for taking the time to tell us about your experience at InterContinental Dominica Cabrits Resort & Spa! We are delighted to learn that you had a positive stay with us. We appreciate your positive comments towards our staff members. We are certain that this will be additional motivation for them. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing InterContinental Dominica.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023
Réponse de The Management Team le 16 déc. 2023
Dear Valued Guest, Thank you for taking the time to tell us about your experience at InterContinental Dominica Cabrits Resort & Spa! We are delighted to learn that you had a positive stay with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing InterContinental Dominica.

8/10 Bien

Naveen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful and expansive property, with amazing views of the ocean. Rooms were big, comfortable and well appointed. It is a bit difficult to get to and isolated. The menu is very limited and the spa leaves something to be desired but otherwise would definitely recommend.
Séjour de 3 nuits en novembre 2023
Réponse de The Management Team le 2 déc. 2023
Dear Naveen, Thank you for taking the time to tell us about your experience at InterContinental Dominica Cabrits Resort & Spa! We are delighted to learn that you had a positive stay with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing InterContinental Dominica.

10/10 Excellent

Eric

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms were neat and well organised eith everything a guest would need
Séjour de 2 nuits en septembre 2023
Réponse de The Management Team le 6 oct. 2023
Dear Eric, Thank you for taking the time to tell us about your experience at InterContinental Dominica Cabrits Resort & Spa! We are delighted to learn that you had a comfortable stay with us. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing InterContinental. The Management Team

10/10 Excellent

Kevin, Duluth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely property w/ scenic views and great and helpful staff. Swim up bar was closed the entirety of our trip. Oddly enough no iron or ironing board in the room and we were advised that there weren't many on Property but we were provided one on our 3rd day there.
Séjour de 4 nuits en août 2023
Réponse de Caryl le 29 sept. 2023
Thank you for taking the time to tell us about your experience at InterContinental DOMINICA CABRITS RESORT & SPA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing InterContinental.

10/10 Excellent

Sarah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wonderful Experience!
Réponse de Sincerely, Caryl Paul Front Office Supervisor le 28 sept. 2023
Dear Ms. Sarah,Thank you for taking the time to tell us about your experience at InterContinental DOMINICA CABRITS RESORT & SPA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing InterContinental.

10/10 Excellent

Kim

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en août 2023
Réponse de Sincerely, Caryl Paul Front Office Supervisor le 28 sept. 2023
Thank you for taking the time to tell us about your experience at InterContinental DOMINICA CABRITS RESORT & SPA. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing InterContinental.

10/10 Excellent

Ronnie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Worth the stay
Séjour de 3 nuits en août 2023
Réponse de The Management Team le 26 août 2023
Thank you for taking the time to tell us about your positive experience at InterContinental Dominica Cabrits Resort & Spa. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Bien

Erin

Séjour de 5 nuits en juillet 2023
Réponse de The Management Team le 26 août 2023
Dear Erin, Thank you for taking the time to tell us about your positive experience at InterContinental Dominica Cabrits Resort & Spa. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Jumi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Landscaping was beautiful.
Séjour de 3 nuits en juillet 2023
Réponse de The Management Team le 28 juil. 2023
Dear Jumi,Thank you for taking the time to tell us about your experience at InterContinental Dominica Cabrits Resort and Spa.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We are happy to learn that you appreciated the landscaping. We hope that you will give us the opportunity to serve you again in the future.