Hotel Prairies et Lacs

« Huge flea infestation in the room. Didn’t notice it at first and then looked down and they were jumping all over my socks and covered the floor. I had 51 bites in a short period of time. They refunded my room and reported that they’d have pest control treat it, but it has been 5 nights since our stay and I’m still not sleeping from the flea bites. Bathroom also smelled like urine which tells me their cleaning crew misses a lot »

« Wonderfully prepared room »

« A perfect place to stay , manager and cleaning lady are beyond kindness and accuracy, thanks »

« They thought of everything! So tranquil, the ambience was giving life. Can’t wait to book again because there will be more bookings to come. »

« Everything is nice »

« The only issue we experienced was during check‑in, as the staff member at the counter did not speak English and had to call someone else to assist, making the process take about 10 minutes when it should have been under five. Also, bring your own blanket if you don’t like sleeping with just a sheet, and be aware that there was no cleaning service during my two‑night stay. The bed was decent for the price but extremely firm, and the AC was turned off when we first entered the room, so it felt...

« Elegant hotel all around, with exceptional service »

« Nice little condo. Quiet except for neighbor who decided to have a conversation outside at 5:30am on speaker phone. The only thing I would change is that there is so much stuff in the condo—plastic plants and fake plates. Hard to find a work space. »

« Hello do you think it's normal that I never received the code to enter my room when I had warned in advance that we were going to arrive late. After two hours of driving we arrived in front of the room without having the code we stayed 1h30 locked in our car because that night it was raining no one was there to give me the code I had not received it by email or by message I find it unacceptable because we were ready to spend the night in the car alone in a large parking lot until . We called...

« The first morning of our stay it stormed. I walked into the living area to find that water had come in under that door. They had some come in to put some weather stripping around the door a couple of days later. Three of the channels went out. I talked to gentleman and he said the would reset the tvs in my room. Never happened. I talked to the lady at the desk the next day to inform her that they were still out. She offered to give me the number so that I could call the company responsible. Then...

« Was a very nice visit and my family and I enjoyed ourselves »

« Plenty of space could have a better equipped kitchen, no glasses just coffee cups. And over the weekend the parking garage didn’t lock so anyone could enter at any time. »