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Avis sur Holiday Inn Express Princeton, an IHG Hotel

2.5 out of 5
Holiday Inn Express Princeton, an IHG Hotel
805 Oakvale Road, Princeton, WV

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 333 avis sur 643." "
Note des voyageurs de 8 (Bien), d’après 174 avis sur 643." "
Note des voyageurs de 6 (Satisfaisant), d’après 73 avis sur 643." "
Note des voyageurs de 4 (Médiocre), d’après 35 avis sur 643." "
Note des voyageurs de 2 (Horrible), d’après 28 avis sur 643." "

8,6/10

Propreté

9,0/10

Personnel et service

8,0/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

4/10 Médiocre

Jeffrey

Les points faibles : Infrastructures et conditions de l’hébergement
When we drove up to the property, we found that it was not in a safe area.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Bethany

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall my boyfriend and I enjoyed our stay! The lady that checked us in was very nice and helpful with a issue that happened before we arrived! We would definitely stay again. Our only downfall was that the pancake machine wasn't working during breakfast and that just so happened to be the only thing my boyfriend wanted to eat that morning.
Séjour de 1 nuit en mai 2024

2/10 Horrible

colin

Voyage en famille
Les points faibles : Personnel et service et équipements
If i could give a negative review I would. We walked in and the place reeked of weed. I support cannabis both recreational and medical, but there's a time and place for everything. We asked for a local favorite restaurant recommendation for dinner. The receptionist acted like she couldn't be bothered. We ate dinner , then decided we would take our child down to the pool for a swim. We werent there for 10 minutes when a man comes in by himself. Sits all of his stuff down. Gets in the hot tub, with his cell phone, and it looks like he starts taking pictures of our kid. We immediately get out of the pool and i send my family to the room. I tell the receptionist about him. And she blows it off like its nothing, and says she'll make a report, and that he stays here often. Ill be speaking with management in the morning.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Brian, nashua

Séjour de 1 nuit en mai 2024

10/10 Excellent

Nancy

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room we had faced the Main Street, and there were lots of loud mufflers racing up the street. Very noisy until after 10:00
Séjour de 1 nuit en avril 2024

10/10 Excellent

Gail

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Gail

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good customer service!!
Séjour de 1 nuit en avril 2024

8/10 Bien

Tricia

Voyage en couple
Les points forts : Propreté et équipements
We are a huge holiday inn Express fans!
Séjour de 1 nuit en mars 2024

2/10 Horrible

Angela

Séjour de 2 nuits en mars 2024

10/10 Excellent

Carrie

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was convenient located, comfortable, and quiet. Great stay!
Séjour de 1 nuit en mars 2024

8/10 Bien

Tim

Séjour de 1 nuit en mars 2024

8/10 Bien

Kay

Voyage avec des animaux de compagnie
Les points forts : Propreté et personnel et service
The staff at Holiday Inn Express, Princeton wete excellent. They erte kind, caring, and efficient. The hotel is very basic- you get wsat ypu pay for. The location is excellent with easy access from the interstate. My only complaint is the rooms are quite noisy. I could hear every word spoken in the room nextdoor and every footstep in the room above me. It was difficult to get to sleep and hard to stay asleep with noise from other rooms.
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Susan K

Les points forts : Personnel et service
No water
We were unable to stay - we were told when we arrived that there was no water and there would be no hot water until the next morning. Fortunately we were able to find a room in a nearby hotel
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Erin

Séjour de 1 nuit en février 2024

10/10 Excellent

Chuck

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Steve

Séjour de 1 nuit en février 2024

8/10 Bien

Kathy

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
The room was so dark you couldn’t even read a book much less do anything else. It ended several more lamps. The bathroom was too bright. A nightlight would have been helpful in there.
Séjour de 1 nuit en février 2024

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
Renovations and light not working…
Hotel was having significant renovations done upon arrival and this was not disclosed to us prior to our trip. We would have selected another hotel or requested a discount had this been shared. The light around the mirror in the bathroom wasn’t working making the bathroom very dark.
Séjour de 1 nuit en février 2024

8/10 Bien

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfort and clean.
The room was clean and the bed was very comfortable. The bathroom had rails to assist, parking was convenient with easy access to our room. Breakfast was delicious too. Only one thing is there are only 3 coffee pods which we used the first evening with no housekeeping checking if refills needed, understanding maid service is only after the 2nd day.
Séjour de 2 nuits en février 2024

2/10 Horrible

Vincent

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

2/10 Horrible

Duane

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
I wasn’t aware of the renovations in progress. The hotel smelled like glue and chemicals. Printed signs when I arrived told me could cancel my stay but it was 1:00 in the morning. The refrigerator in the room was so noisy I had to turn it off to sleep, the bathtub did not have a nonslip Matt and was in need of refinishing, It was a disappointing stay.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Christopher

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024

2/10 Horrible

John

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Apparently this property hasn't had a hot tub in a long while but they continue to advertise it. Staff was incapable of keeping a basic breakfast stocked and acted like it was the guests fault that the coffee was continually empty without being replaced. Room was dated and in subpar condition. Will never stay here again.
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Angela

Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

syed

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Joe

Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Justin

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Some innacuracies in booking: under construction
As of 12/2023, hotel is under construction. Pool is closed (disappointing to my kids) which wasn't mentioned at booking, were open paint cans in stairwell,and they also charge a $44 fee for pets (also wasn't listed during booking). Claimed to have a rollaway bed available for free use, but when asked for one was told is only for "suites." We had a very loud buzzing in hallway all night that could hear in room. Breakfast pretty good and areas where reno was complete were nice. Staff was nice, but couldn't do much to help. Disappointed that hotels.com doesn't have all current info on the hotel. Holiday inn claims they don't control "third party" Info, which I have a hard time believing they can enforce better accuracy. Probably won't stay again just bc not worth the risk, but might be a great place after reno.
Séjour de 1 nuit en décembre 2023

8/10 Bien

Lauren

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thank you!
Séjour de 1 nuit en décembre 2023

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Don't recommend this hotel
Terrible experience. Arrived to no one at the front desk to check in. As the lobby filled with a few more guests we called the phone number of the hotel only to listen to the phone ringing with no answer. Finally got help 10 plus minutes later. Lighting in hotel was bright white LED. Not warm and welcoming. Felt like being in a hospital. Used elevator..door wouldn't close..had to get help..definitely won't stay there again.
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Jeremy, Bremen

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Honesty. This property was no where near prepared for guest. I have stayed in properties being renovated and been fine. This was unacceptable. Unsafe even. There was broken tile in halls. Elevator was not functioning properly. The smell of glue and wet paint was near toxic. Oh and you also chaged 144 a night in this condition?? I stayed because i was exhausted. I can assure you that i wont be back and I travel this path 10 times plus per year!! As an owner you should be ashamed.
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

Dasia

Voyage en famille
Les points forts : Personnel et service
Okay stay for short term
The hotel staff was pleasant. The hotel is currently being remodeled so amenities weren't available. Cleanliness is the main factor behind the rating, our tub appeared dirty (it could have been stained). Overall the stay wasn't terrible it was simply okay, otherwise I would have left.
Séjour de 2 nuits en décembre 2023

10/10 Excellent

Matthew

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Sean

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement

10/10 Excellent

Lesley

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Be aware there is construction going on to update the area by the lobby, but our room was clean, the breakfast was good, and the construction noise was over before bedtime. There was a note that we could cancel when we arrived if we had issue with it, but it was really fine.
Séjour de 2 nuits en novembre 2023

4/10 Médiocre

Kourtney

Voyage en famille
Les points forts : Personnel et service et équipements
Les points faibles : Propreté
The hotel is undergoing renovations. The updates will be nice when they're done. However, the room was not clean, especially the bathroom. The shower curtain was dirty, the tub had paint and black stains in it and was chipped. The toilet and counter had not been cleaned. I understand renovations but the cleanliness of the room has nothing to do with these updates. Definitely not our typical Holiday Inn experience.
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Alexandre, Simpsonville

Voyage en famille
Les points forts : Propreté
Les points faibles : Équipements
I booked this hotel during a long travel with family. After 5h in the car the kids were really looking forward to going in the hot tub, which is advertised here. However when we arrived both the hot tub and pool were closed for renovation. If I knew of it by the time of the booking I would have chosen a different hotel.
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Sherri

Voyage en groupe
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The hotel was undergoing reservations. Pool and hot tub both closed. Shouldnt be charged full price if all amenities arent able to be utilized.
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Brandon

Voyage en famille avec de jeunes enfants
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
It was super disappointing that the pool was closed. It was the reason I chose this hotel because my daughter was really looking forward to going swimming. There was no advance notification that the pool was not open.
Séjour de 1 nuit en novembre 2023

2/10 Horrible

Brian

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
In very poor condition.
Séjour de 2 nuits en novembre 2023

2/10 Horrible

Craig

Séjour de 1 nuit en novembre 2023

2/10 Horrible

omer thomas

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Night to forget
Hallways were filthy. Entire building under construction but nothing was mentioned on the web site.
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Richard

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I'm sure this will be a nice property in the coming months but it is not quite there yet. The property is being renovated. New finished on bathtubs are peeling off. No towel racks in bathroom. First set of e-keys would not open our door. Night manager agreed to give us another room. When she tried to open the door to the other room discovered it was already occupied. Had to go to a second "other" room. Staff was nice and breakfast attendant was friendly. This is a pet friendly hotel and there were MANY dogs there. Not really a problem, though, as I only heard 3 barks from evening to the next morning. Just be aware. Parking lot could use some additional lighting.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

James

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They were remodeling or they would have gotten a perfect score on cleanliness.
Séjour de 1 nuit en novembre 2023

4/10 Médiocre

Alexandria

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unfortunately, our stay was not good. Once we got to the hotel we found out the facility was being renovated which was not disclosed upon booking. The pool area was also being renovated which is why we booked with this hotel. There were no floors in the hallway and dust was covering the floors. We had only one towel in our bathroom. When needing towels, we were told it would be a while before they would bring them up. Overall not a good stay.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

Susan

Voyage en famille avec de jeunes enfants
Les points faibles : Équipements
Only frustrating experience was the breakfast buffet. Available at 6:30am but a lot of the options were not available until 6:45 or so. Example…..grandsons wanted the pancakes but the batter was not out until 6:45. I wouldn’t normally complain but the buffet attendant was on her phone several times when she should have been filling in items.
Séjour de 1 nuit en novembre 2023

8/10 Bien

Elena

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2023

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Séjour de 1 nuit en novembre 2023

8/10 Bien

cynthia

Les points forts : Propreté et personnel et service
Propery was nice but can use some updating. I took a shower at 7am and the water was cold. Breakfast was pretty good. I asked for a wake up call that I never received.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023