2/10 Horrible
John S.
25 août 2025
Les points faibles : Propreté
Wyndham was filthy
This is more on Club Wyndham that anything. When we checked in, room wasn't ready at 4. Once it was ready closer to 5, we went to the room. It appeared nice as we entered. After looking closer, there was mold all over. The bathroom tub was so chipped. The tub faucet was broken and leaking water. It appears it had been broken for awhile because there was mold below faucet too. It didn't appear the bathroom was cleaned from previous guest as there were still dirt and hair in the tub. There was left over food debris in the drawers. The fans wouldn't work right. We talked to the front desk, they were willing to clean it but we said we wanted a different room. They eventually gave us a different room. It wasn't the same room we had though. When we arrived to the new room, it was incredibly dirty as well. We don't think it was cleaned either. There was massive build up of dust/lint on headboards. We swept up piles of dirt throughout the unit. There was a leftover razor blade in the bathtub as well as hair. The "jetted tub" didn't have a faucet to actually use as tub. There was crumbs of food still on the counter tops. By the time we got into our unit, it was very late. Wyndham gave us cleaning equipment to scrub and clean. We ended up staying the night. We spent 3 hours the next morning trying to deal with the VRBO Timeshare company listing the unit as well as Club Wyndham management. Not what we anticipated looking at pictures of the VRBO.
John S.
Séjour de 5 nuits en août 2025