2/10 â UngenĂŒgend
Florin
Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
3. Mai 2024
VerbesserungswĂŒrdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
If you are a european, donât go in this hotel. I had a big shock with people attitude, majority employees are indiferent, no eye contact, they donât say hallo, they move really slow and indiferent, they are really really cold, all âpoker faceâ. First time in my life I experience such attitude in all my travels. I canât believe people can be like this in this kind of services. Itâs like âI do my job and wait to go home and why do you bother meâ. Food is preatty bad, buffets are not to be considered, a bit better food in âĂĄ la carteâ restaurants, but still not good quality. Pools are really dirty and discussing. They have a hygien issues overall.
Things inside the resort just donât work. I had to do the check-in two times on a tablet, it did not work so I had to complete all manual. No issue with that, but then when I tried to book snorkeling for example there was nobody on reservationâŠso again go back to receptionâŠetc. We had to leave luggages at door for pick upâŠthey randomly pick us some luggages, I had to quickly grab them myself before taxi transfer. Some days you receive information in room regarding programs of the day, most of the times not, all ia random. Wi-fi is linked with room, again it did not work by default and had to go to reception again.
The positives: buildings (only outside, inside are smely and old) and vegetation outside is really nice, beach and see is amazing, like in the photos you see online.
Florin
Aufenthalt von 5 NĂ€chten im April 2024
