Réception
Vérifier la disponibilité

Avis sur SpringHill Suites Pueblo Downtown

3 out of 5
SpringHill Suites Pueblo Downtown
150 S Sante Fe Ave, Pueblo, CO

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 558 avis sur 990." "
Note des voyageurs de 8 (Bien), d’après 268 avis sur 990." "
Note des voyageurs de 6 (Satisfaisant), d’après 75 avis sur 990." "
Note des voyageurs de 4 (Médiocre), d’après 42 avis sur 990." "
Note des voyageurs de 2 (Horrible), d’après 47 avis sur 990." "

8,8/10

Propreté

9,0/10

Personnel et service

8,2/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 Bien

Martine, Milly-la-Forêt

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Literie très confortable
Très bien. Chambre spacieuse. Wifi impeccable.

10/10 Excellent

Kami

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Unfortunately we had to waiting over 20 mins before checking in because they seemed to be slightly understaffed but we had a great experience. The staff was friendly and kind, everything was very cleanly and our room was great!
Séjour de 2 nuits en mars 2024

10/10 Excellent

Gregory

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff.
Séjour de 3 nuits en mai 2024

4/10 Médiocre

Yamini

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Nothing much. Average hotel. Could get better hotel for the price.
Séjour de 1 nuit en mai 2024

2/10 Horrible

Hayle

Voyage en famille, Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Took my money and proceeded to not allow me to stay.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Herendida

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Frank

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We had a comfortable stay.
Séjour de 1 nuit en avril 2024

8/10 Bien

Matthew

Séjour de 1 nuit en avril 2024

8/10 Bien

Ronnie L

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
good
Séjour de 1 nuit en avril 2024

10/10 Excellent

Aaron

Séjour de 1 nuit en avril 2024

10/10 Excellent

joe

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff, especially Jeremy was super helpful and friendly. Went out of his way to help make my granddaughters birthdays extra special.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Madeline

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en mars 2024

6/10 Satisfaisant

Eloisa

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the people on my floor were very loud and i did not sleep good and they let their kids run around and make a lot of racket at 1 am in the morning
Séjour de 1 nuit en mars 2024

2/10 Horrible

Patrick

Séjour de 1 nuit en mars 2024

10/10 Excellent

Carol

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convention Center across the street. Nice spacious room/suite, environmentally conscious with motion sensor lights. Breakfast buffet was tasty! Pool & hot tub were enjoyable. Only glitch was one elevator not in service slowed down the access to room.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Paul, Slidell

Voyage d’affaires, Voyage en couple
Les points forts : Équipements
Great Staff
Séjour de 1 nuit en décembre 2023

8/10 Bien

Jeaneane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff did well working around remodeling. Hall had an odor but it didn’t permeate into the room. Cleaning and breakfast staff were the best - professional and friendly. Breakfast was amazing! Room was hot even with heater turned completely off. We finally turned on ac so we could sleep (in March).
Séjour de 2 nuits en mars 2024

10/10 Excellent

Jazmin

Séjour de 1 nuit en février 2024

10/10 Excellent

Sara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room was spacious, clean and in good condition. Wallpaper in the hallway was peeling, but it was mentioned at check-in desk that it was being worked on. Hotel is easily accessible from I-25, and is convenient/walkable to downtown riverwalk area.
Séjour de 1 nuit en février 2024

2/10 Horrible

Jim

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The room was not clean, dirty towels, broken window!, hallway had wallpaper torn and hanging, mold was visible, vanity top was greasy.
Séjour de 1 nuit en février 2024

10/10 Excellent

Jodi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great rooms and awesome staff
Séjour de 1 nuit en février 2024

10/10 Excellent

Melissa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the rooms. They were clean and updated. We slept with the window open just for some fresh air and heard trains going by periodically. Not loud and obnoxious, but distant and soothing.
Séjour de 1 nuit en février 2024

8/10 Bien

jorge

Les points forts : Propreté, personnel et service, équipements
All Is good
Séjour de 2 nuits en février 2024

4/10 Médiocre

Don

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Under Construction
This hotel is under construction. They are not vacuuming the hallways except in the lobby areas.
Séjour de 1 nuit en janvier 2024

10/10 Excellent

Joan

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
2 Thumbs up
Nice place stay. Great staff, comfortable, breakfast and security patrolling the parking lot. What more can you ask for!
Séjour de 3 nuits en janvier 2024

10/10 Excellent

Emily

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great free breakfast & big rooms!
Great hotel next to the Convention Center! Loved the free breakfast with eggs, sausage, biscuits, oatmeal bar, waffles, juice, and coffee. Nice large rooms with separate living room seating, 2 TVs, and a big bathtub. Loved the pool & hot tub too.
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Christopher

Les points forts : Infrastructures et conditions de l’hébergement
Enjoy staying there and it’s near family.
Séjour de 2 nuits en janvier 2024

4/10 Médiocre

Ethel

Séjour de 1 nuit en janvier 2024

8/10 Bien

Martha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024

8/10 Bien

Holly

Les points forts : Propreté, personnel et service, confort de la chambre
Great Stay!
Staff was friendly and very efficient. Room was clean, comfortable, and well-stocked. Pool/Hot Tub area was clean and well-maintained. The hotel itself is undergoing upgrades and renovations. The common areas were compromised with storing needed materials, work equipment, construction people, etc. There was no bar area available at this time. The breakfast was ample with a nice variety and well-attended by patrons. It was just a one night stay for us to get out of Colorado Springs and enjoy a small town vibe in Pueblo. The hotel is wonderfully located near the Riverwalk and downtown businesses. We enjoyed walking around and taking in the local cuisine, shops, and pubs.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Abdul

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Darien

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Wilhelm

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
Breakfast was OK beds were clean and comfortable but the room was not vacuum and the bathroom not the cleanest
Séjour de 1 nuit en décembre 2023

8/10 Bien

Andrea

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
Perfectly fine hotel undergoing renovations
This hotel is just fine. It is not fancy, and priced accordingly. It is clean and comfortable. It was walking distance to restaurants and a cultural trail and museums. However, it seems stuff like coffee shops shut down on the weekend. We had no issues with people bothering us in the parking lot as has been mentioned in other comments. It was clean, and the beds were comfortable. They are undergoing renovations to update the worn pieces. The pullout bed was veeeeery tired - worn as a couch and a saggy mattress. However, there were all the necessary sheets, blankets and pillows to use it. The bathroom was clean. The downside is the staff could not keep up with breakfast. They were out of everything including coffee. We don’t have time to wait for refills (if that happens, but we prefer to be able to have breakfast at the hotel so we can get driving.
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Heather

Séjour de 1 nuit en décembre 2023

8/10 Bien

Olivia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice hotel with friendly staff
Staff was super friendly. Room was nice. Very happy with stay. Only disappointment was how cold the pool was kept. We stood at three hotels during our road trip and this pool was the only one that kiddos couldn’t enjoy due to temperature. Hot tub was nice.
Séjour de 3 nuits en décembre 2023

4/10 Médiocre

lonnie

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Patrick

Séjour de 1 nuit en décembre 2023

8/10 Bien

Evelyn

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean. On-site security. Breakfast is ok
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Larry

I was unable to make the trip due to illness. I tried to canel, but was too late. Im.sure the property us lovely.
Séjour de 1 nuit en décembre 2023

2/10 Horrible

Ida

Les points faibles : Personnel et service
Séjour de 2 nuits en novembre 2023
Réponse de Alondra H. le 20 nov. 2023
We appreciate your feedback!

10/10 Excellent

Rita

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I really liked the location to the major highways around Pueblo. In spite of the close proximity to these highways, it was very quiet.
Séjour de 2 nuits en novembre 2023
Réponse de Alondra H. le 20 nov. 2023
We appreciate your feedback!

6/10 Satisfaisant

Joel

Voyage en famille
Les points forts : Propreté
A Mixed Experience at Springhill Suites
I regret to report that this Springhill Suites has deteriorated on several levels. We are always searching for reasonably priced hotels in Pueblo while visiting family and often stayed at the Marriott Courtyard across Sante Fe street. We stayed previously at this hotel and it was satisfactory in 2022 and early 2023. First the good news; the room was spacious (we had a suite with 2 queens and a sofa bed), clean, the shower acceptable and the room workers were kind and accommodating. Our grandsons loved the pool and hot tub area while we used the well maintained gym. The front desk workers were all friendly to the point of knowing it was us that forgot a nerf football in the pool. Sadly, the outrageous anti-loitering sound system installed at the gas station next door screamed all night long and by day every time we went to the our car. We were approached, twice by homeless individuals while walking with our grandsons in the parking lot. Breakfast was the most disappointing with watery, cold oatmeal, large open garbage bins often spilling food and paper plates, water coming out of the cranberry juice spigot, coffee running out and finally a woman tried smoking by opening the side door allowing smoke to enter the dining area. Painting being done in the hallways smelled up the elevators and fresh paint spots were all over the carpet. We were disheartened see this deterioration and hope it can be remedied.
Séjour de 3 nuits en octobre 2023
Réponse de Alondra H. le 20 nov. 2023
We appreciate your feedback!

10/10 Excellent

Ruben

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2023
Réponse de Alondra H. le 20 nov. 2023
We appreciate your feedback!

8/10 Bien

Esther

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Alondra H. le 20 nov. 2023
We appreciate your feedback!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
great getaway hotel !
Had an amazing night. The room was really clean and had everything we needed. Breakfast was amazing just a bit full and food was running out fast other then that the check in and out was easy and time efficient.
Séjour de 1 nuit en octobre 2023
Réponse de Alondra H. le 20 nov. 2023
We appreciate your feedback!

8/10 Bien

Duane A

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Good over all.
The Bathroom needed a little work on being more clean, I was not the first person in there, so it could have been my husband who left dirt on the floors?? The room is starting to show it's age- rust on door frames, wering of flooring and wall materials... The beds were comfortable and the rooms very quiet!!! Temperature was nice that we could control- and so that was good! The mini fridge did not work- never got cold so had to throw our left overs away the next morning. Hotel Employees were very nice and helpful- very pleasant!
Séjour de 1 nuit en octobre 2023
Réponse de Alondra H. le 20 nov. 2023
We appreciate your feedback!

4/10 Médiocre

Ronald

Voyage en famille
Les points faibles : Propreté et personnel et service
Hotel only clean rooms every three days. Front desk does not answer phone. Bathroom dirty.
Séjour de 2 nuits en octobre 2023
Réponse de Alondra H. le 20 nov. 2023
We appreciate your feedback!

8/10 Bien

Martha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Alondra H. le 20 nov. 2023
We appreciate your feedback!

10/10 Excellent

Kathryn

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great experience! Room was large and well taken care of. The staff were helpful and convenient. We enjoyed our time a lot! Highly recommend
Séjour de 2 nuits en octobre 2023
Réponse de Alondra H. le 20 nov. 2023
We appreciate your feedback!